The Role
Define company-wide database and data infrastructure strategy, design scalable distributed architectures, and lead migrations, sharding, multiregion deployments, and reliability improvements. Establish standards for data modeling, replication, consistency, capacity planning, observability, disaster recovery, and lifecycle management. Evaluate technologies, optimize infrastructure economics, partner with engineering leadership, influence technical direction, and mentor engineers across teams.
Summary Generated by Built In
About HighLevel:
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our People
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our Impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
About the Role:
We are looking for a Staff Engineer - Database & Data Infrastructure to help define and drive the technical direction of database infrastructure across the company.
This is a senior individual contributor role for an engineer who has designed and operated database systems at significant scale and can apply that experience to company-wide challenges.
You will work across engineering teams to shape database architecture, establish scalable patterns and platforms, anticipate future constraints, and lead initiatives that improve scalability, reliability, developer experience, and infrastructure efficiency.
This is not a traditional DBA role. While deep database expertise is essential, the role is focused on architecture, platform strategy, and company-level technical impact.
Responsibilities:
- Define and evolve the long-term database and data infrastructure strategy across the company.
- Design architectures capable of supporting the next order of magnitude of growth in data volume and traffic.
- Establish architectural standards and paved roads for database selection, data modeling, partitioning, sharding, replication, consistency, availability, and data lifecycle.
- Lead complex, cross-team initiatives such as database migrations, re-platforming, sharding, multiregion architectures, and major scalability improvements.
- Identify systemic reliability, scalability, and capacity risks before they become critical production problems.
- Drive database platform capabilities that make infrastructure more self-service, observable, reliable, and easier to operate for engineering teams.
- Develop strategies for capacity planning, data growth, archival, disaster recovery, and infrastructure efficiency.
- Identify opportunities to materially improve database infrastructure cost and performance at company scale.
- Evaluate new database technologies and architectures and make pragmatic build-vs-buy and technology-selection decisions.
- Partner with senior engineers and engineering leadership on architecture and long-term technical direction.
- Mentor engineers and raise the technical bar for database and distributed-systems engineering across the organization.
Requirements:
- Significant experience as a Staff Engineer, Principal Engineer, or equivalent senior individual contributor, solving infrastructure or database problems across multiple teams.
- Deep understanding of database internals and distributed systems, including storage, indexing, partitioning, sharding, replication, consistency, transactions, availability, and failure modes.
- Experience designing and operating production database systems with multi-terabyte or larger datasets.
- Experience with high-throughput systems handling 30K–50K+ operations per second, preferably at substantially higher scale.
- Strong production experience across multiple database technologies and database architectures, including both relational and NoSQL/distributed systems.
- Experience leading major architectural changes, migrations, or scaling initiatives involving multiple engineering teams.
- Strong understanding of database reliability, capacity planning, observability, and infrastructure economics.
- Ability to take ambiguous technical problems, establish a direction, build alignment, and drive them through execution.
- Strong written and verbal communication skills with the ability to influence engineers and engineering leadership without relying on organizational authority.
- We value breadth of database architecture experience and depth of fundamentals over expertise in our specific technology stack.
- Experience in any programming language like Node.JS, Java, Python
- Experience with several technologies such as the following would be relevant:
- Relational & Distributed SQL: MySQL, PostgreSQL, Oracle, SQL Server, Amazon Aurora, Google Cloud Spanner, CockroachDB, TiDB, YugabyteDB, Vitess
- NoSQL & Distributed Databases: MongoDB, DynamoDB, Cassandra, ScyllaDB, HBase, Cosmos DB, Couchbase, Firestore
- Search & High-Throughput Systems: Elasticsearch, OpenSearch, Redis/Valkey
- Large-Scale Analytical Systems: ClickHouse, BigQuery, Snowflake, Redshift, Databricks, Pinot, Druid
- You do not need experience with all of these technologies. We are looking for engineers who understand database and distributed-system fundamentals deeply enough to reason about trade-offs and make strong architectural decisions across different technologies
Relevant Technology Experience
What Success Looks Like:
- Build database architecture that can support 5–10× future growth
- Reduce systemic reliability and scalability risks
- Simplify how engineering teams consume and operate database infrastructure
- Make better company-wide technology and architecture decisions
- Improve the economics of operating databases at scale
- Establish technical standards that continue to create value as the organization grows
In this role, you will create leverage beyond any individual database or engineering team.
You will help us:
Success in this role is measured by the lasting technical and organizational impact you create - not simply by the systems you personally build or operate.
We are looking for an engineer who can combine:
Deep database expertise · Distributed systems thinking · Architectural judgment · Strong execution · Company-wide technical influence
EEO Statement:
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
We encourage you to review our Privacy Policy before submitting your application
Skills Required
- Significant experience as a Staff Engineer, Principal Engineer, or equivalent senior individual contributor solving infrastructure or database problems across multiple teams.
- Deep understanding of database internals and distributed systems, including storage, indexing, partitioning, sharding, replication, consistency, transactions, availability, and failure modes.
- Experience designing and operating production database systems with multi-terabyte or larger datasets.
- Experience with high-throughput systems handling 30K-50K or more operations per second.
- Strong production experience across multiple relational, NoSQL, and distributed database technologies and architectures.
- Experience leading major architectural changes, migrations, or scaling initiatives involving multiple engineering teams.
- Strong understanding of database reliability, capacity planning, observability, and infrastructure economics.
- Ability to address ambiguous technical problems, establish direction, build alignment, and drive execution.
- Strong written and verbal communication skills with the ability to influence engineers and engineering leadership.
- Experience with a programming language such as Node.js, Java, or Python.
- Experience with relevant relational, distributed SQL, NoSQL, search, caching, and analytical database technologies.
HighLevel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HighLevel and has not been reviewed or approved by HighLevel.
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Healthcare Strength — Employer materials highlight employer-paid medical and vision for employees, with mental health support and short‑term disability included. Feedback suggests health coverage is a relative bright spot that can raise overall satisfaction even when base pay is not top‑tier.
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Leave & Time Off Breadth — Flexible PTO, paid family leave, and paid holidays are emphasized alongside a remote‑first setup. Feedback suggests this time‑off approach supports work–life balance and is frequently cited as part of the value proposition.
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Retirement Support — A company‑matched 401(k) is presented as part of the core package. Feedback suggests retirement support contributes meaningful long‑term value and helps offset tradeoffs in cash compensation.
HighLevel Insights
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The Company
What We Do
https://www.gohighlevel.com/quick-links One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed! Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! Use our built in tools to collect payments, schedule appointments, and track analytics
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