We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you'll love this role as a Staff Engineer at Civica
If you're a highly technical Microsoft workplace expert who enjoys solving complex business challenges, influencing senior leaders, and leading enterprise-scale transformation programmes, this role offers a unique opportunity to shape the future of Modern Workplace technology within a global organisation.
As the technical authority across Microsoft's workplace ecosystem, you will shape and drive the organisation's workplace technology strategy, leading architecture, solution design, technical governance, and large-scale transformation initiatives across a global enterprise environment.
Working within Civica's IAM and Microsoft 365 function, you will provide strategic and hands-on technical leadership across Microsoft Entra, Microsoft 365, Intune, End User Computing (EUC), Copilot, Power Platform, automation, and emerging AI-enabled workplace technologies. You will define architectural standards, influence technology roadmaps, and ensure solutions are secure, scalable, and aligned to business objectives.
Operating within a matrix environment, you will lead through influence rather than hierarchy, collaborating with cross-functional teams globally to drive outcomes, shape strategic decisions, and deliver impactful workplace technology solutions at scale.
Requirements
Apply, if you have an experience in ;
- Modern Workplace Architecture and Enterprise Solution Design
- Microsoft Entra ID, Identity Governance and Access Management
- Microsoft 365 Architecture, Governance and Collaboration Services
- Intune, Endpoint Management and End User Computing (EUC)
- Zero Trust, Security and Compliance Architecture
- Technical Leadership, Architecture Governance and Design Assurance
- Microsoft Graph, PowerShell and Automation
- Technology Roadmap Development and Continuous Improvement
- Executive Stakeholder Management and Influencing
- Leading complex technical delivery and transformation programmes
Preferred Experience
- Enterprise-scale Microsoft 365 and Modern Workplace transformation initiatives
- Microsoft Copilot governance, administration and adoption
- Power Platform governance, DLP and environment strategy
- Microsoft Security technologies including Defender, Purview and Entra ID Governance
- M&A integration, tenant consolidation and service migrations
- Defining architectural standards, patterns, guardrails and best practices
- Mentoring senior engineers and leading through influence in matrix environments
- Working within large global organisations (5,000+ users)
Apply if you have:
- Extensive experience in Microsoft Workplace Architecture, Microsoft 365, Identity, Endpoint Management or related Microsoft Cloud technologies
- Relevant Microsoft certifications such as SC-100, SC-300, MS-102, AZ-500, MD-102 or equivalent
- Proven track record delivering architecture, governance and transformation programmes in enterprise environments
- Strong understanding of Identity, Access Management, Security, Compliance and Zero Trust principles
Benefits
Why you'll love working with us
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work–life balance based on individual needs.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
Skills Required
- Experience in modern workplace architecture and enterprise solution design
- Experience with Microsoft Entra ID, identity governance, and access management
- Experience with Microsoft 365 architecture, governance, and collaboration services
- Experience with Intune, endpoint management, and end user computing
- Understanding of Zero Trust, security, and compliance architecture
- Technical leadership, architecture governance, and design assurance experience
- Experience with Microsoft Graph, PowerShell, and automation
- Technology roadmap development and continuous improvement experience
- Executive stakeholder management and influencing skills
- Experience leading complex technical delivery and transformation programs
- Extensive experience in Microsoft workplace architecture, Microsoft 365, identity, endpoint management, or related Microsoft cloud technologies
- Relevant Microsoft certifications such as SC-100, SC-300, MS-102, AZ-500, MD-102, or equivalent
- Proven track record delivering architecture, governance, and transformation programs in enterprise environments
- Strong understanding of identity, access management, security, compliance, and Zero Trust principles
- Experience with enterprise-scale Microsoft 365 and modern workplace transformation initiatives
- Experience with Microsoft Copilot governance, administration, and adoption
- Experience with Power Platform governance, DLP, and environment strategy
- Experience with Microsoft Defender, Purview, and Entra ID Governance
- Experience with M&A integration, tenant consolidation, and service migrations
- Experience defining architectural standards, patterns, guardrails, and best practices
- Experience mentoring senior engineers and leading through influence in matrix environments
- Experience working within large global organizations
Civica Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Civica and has not been reviewed or approved by Civica.
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Flexible Benefits — Flexible Benefits: Flexible and blended working are prominently promoted, and benefits are positioned as customizable by country and team. Flexibility around hybrid options and choice of perks is highlighted as part of the offer.
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Leave & Time Off Breadth — Leave & Time Off Breadth: Paid volunteering via “Days of Difference,” options to buy extra leave, and work-from-home provisions indicate breadth in time-off programs. PTO structures and volunteering time are emphasized as integral components of the package.
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Healthcare Strength — Healthcare Strength: Private medical coverage, life and critical-illness insurance, and income protection in the UK point to robust protection benefits. Health and wellbeing initiatives for employees and families are also foregrounded.
Civica Insights
What We Do
Civica is one of the UK’s largest software companies, with over 30 years of proven expertise in delivering improved outcomes for public services around the world.
