Jobs at Civica

Lead global account-based marketing using Demandbase; plan target accounts, design multi-channel ABM campaigns, run programmatic/display advertising, support Salesforce Marketing Cloud automation and nurture workflows, and deliver reporting on ABM engagement and campaign performance.

Partner with Service Delivery and Customer Support leaders to plan budgeting, forecasting and SaaS financial reporting. Drive cost efficiency, resource and capacity decisions, analyse KPIs (ARR, CAC, churn), build business cases, improve forecasting and profitability processes, and present actionable financial insights to support strategic decision-making and performance improvement.

Design and deliver AI-driven proofs of concept to improve customer experience and operational efficiency. Rapidly prototype, test, and iterate solutions; partner with stakeholders to translate complex problems into experiments and recommendations; shape pragmatic AI strategy and promote a culture of innovation.

Own and coordinate the onboarding experience for new Sales/GTM hires: run live onboarding sessions, manage logistics with Talent Acquisition and L&D, support new hires through their first 90 days, track ramp progress with GTM leaders, and feed insights back to Enablement to reduce time to productivity.

Manage a customer portfolio to drive cash collections and reduce debt risk. Pursue overdue invoices, reconcile accounts, respond to debt enquiries, monitor account risks, maintain collection records, prepare statements, process card payments, and collaborate with internal teams to support cash flow and transformation initiatives.

Drive new SaaS business growth and expand footprint across UK public sector accounts for People & Workforce Management. Manage full sales cycle, build senior stakeholder relationships, prospect and nurture customer accounts, and track pipeline activity using Salesforce to deliver impactful public sector solutions.

Lead and grow multiple software engineering teams and managers, set technical vision and priorities, align engineering with product, drive culture and processes, implement engineering metrics, and ensure high-quality, secure, observable production delivery while coaching and hiring talent.

The Project Manager will lead complex SaaS implementation projects for local governments, ensuring delivery excellence and stakeholder engagement from planning to go-live.

The Pensions Calculation Analyst ensures quality software solutions in pensions, liaises with stakeholders, and mentors team members while supporting development processes and compliance with regulations.

The role involves advising education organisations on financial management, implementing systems, and delivering training programs to improve operational outcomes. It focuses on enhancing financial processes in education.

Lead data visualisation and reporting strategy: design interactive dashboards, standardise metrics, modernise executive reporting, embed visualisations into SaaS products, develop data storytelling frameworks, translate complex analytics into actionable narratives, and train teams to drive insight adoption across the organisation.

Lead presales engagement across APAC for Financials opportunities in Education and Local Government. Shape customer vision, design demonstrations, run workshops, influence solution strategy, support bids, and engage executive stakeholders to position Civica as a trusted GovTech partner.

Support UK Revenues team with sales order processing, invoice management, reconciliations and month-end activities across global revenue streams. Maintain accurate transactional processing, interpret contracts and pricing, apply IFRS 15 revenue recognition, assist system transformation and process improvements, and meet tight deadlines while collaborating with cross-border teams.

Lead design and delivery of Master Data Management (MDM) solutions across Azure and on-prem environments. Perform data analysis, ETL, cleansing, integrations (ADF/SSIS), architect solutions, manage end-to-end projects, provide customer training and documentation, resolve escalations, support pre-sales, and mentor team members.

The Software Implementation Consultant focuses on delivering consulting and support services for Civica's software in local government settings, analyzing processes, troubleshooting issues, and enhancing customer satisfaction through effective communication and relationship building.

As a Credit Controller, manage customer portfolios, pursue overdue invoices, ensure timely payments, and collaborate with finance teams to resolve account queries.

The Project Coordinator will support electoral project planning and delivery, liaise with clients, and ensure compliance with election laws. The role involves coordinating logistics and working closely with Project Managers.

The Business Development Manager will drive new business growth in healthcare SaaS, engaging stakeholders, managing the sales cycle, and expanding market presence.

Lead localisation and delivery of change activities for the APAC rollout of Certinia PSA. Engage stakeholders, coordinate communications, readiness, training, go‑live and post‑go‑live adoption to ensure successful adoption of new systems and processes.

Partner with sales to design value-led Public Sector SaaS solutions. Lead discovery, deliver tailored product demonstrations and workshops, support bids and proposals, translate technical capabilities into business outcomes and ROI, and act as a trusted advisor to customers and stakeholders.