Jobs at Civica

Support UK Revenues team with sales order processing, invoice management, reconciliations and month-end activities across global revenue streams. Maintain accurate transactional processing, interpret contracts and pricing, apply IFRS 15 revenue recognition, assist system transformation and process improvements, and meet tight deadlines while collaborating with cross-border teams.

Lead design and delivery of Master Data Management (MDM) solutions across Azure and on-prem environments. Perform data analysis, ETL, cleansing, integrations (ADF/SSIS), architect solutions, manage end-to-end projects, provide customer training and documentation, resolve escalations, support pre-sales, and mentor team members.

The Software Implementation Consultant focuses on delivering consulting and support services for Civica's software in local government settings, analyzing processes, troubleshooting issues, and enhancing customer satisfaction through effective communication and relationship building.

As a Credit Controller, manage customer portfolios, pursue overdue invoices, ensure timely payments, and collaborate with finance teams to resolve account queries.

The Project Coordinator will support electoral project planning and delivery, liaise with clients, and ensure compliance with election laws. The role involves coordinating logistics and working closely with Project Managers.

The Business Development Manager will drive new business growth in healthcare SaaS, engaging stakeholders, managing the sales cycle, and expanding market presence.

Lead localisation and delivery of change activities for the APAC rollout of Certinia PSA. Engage stakeholders, coordinate communications, readiness, training, go‑live and post‑go‑live adoption to ensure successful adoption of new systems and processes.

Partner with sales to design value-led Public Sector SaaS solutions. Lead discovery, deliver tailored product demonstrations and workshops, support bids and proposals, translate technical capabilities into business outcomes and ROI, and act as a trusted advisor to customers and stakeholders.

Provide Level 2 support for the Civica Education Suite: investigate and troubleshoot complex application issues, run SQL queries for data validation, review logs and background jobs, handle SLA-driven cases, liaise with Level 3 Support, Product, Engineering and Technical Operations, and assist with integrations, finance modules, and reporting-related issues.

Lead transformation of APAC LiveOps into a modern SRE and CloudOps capability. Define operating model, improve reliability, observability, incident response, automation and infrastructure as code. Partner with Product, Platform, Security and regional teams to reduce downtime, increase resilience and embed SRE practices across the region while building and coaching high-performing teams.

Translate global product marketing strategy into APAC execution. Develop regional value propositions, messaging, GTM plans, and sales enablement. Lead product launches, drive pipeline, conversion and sales velocity, partner with Product, Sales, Customer Success and Marketing, and build customer advocacy and evidence programs to improve commercial outcomes across multiple APAC markets.

Lead end-to-end recruitment across APAC for complex technology roles. Partner with hiring managers and HR to build pipelines, source passive candidates, manage multiple vacancies, run structured screening, and embed recruitment best practices using ATS and recruitment technologies to deliver high-quality hiring outcomes and strong candidate/hiring manager experiences.

Provide in-house legal advice on commercial, technology, licensing, IP and data protection matters; draft and negotiate contracts; support compliance, incident management, procurement, governance and M&A; partner with stakeholders across UK, Australia and India.

Provide advanced Level 2 support for the Reflect & Recover application: manage escalations from Level 1, diagnose root causes, apply configuration changes or workarounds, coordinate with Level 3/product/engineering, update customers end-to-end, contribute to KB content, and mentor junior analysts.

Lead architectural direction and engineering practices across a React/Golang platform consolidation. Drive cross-team alignment, mentor engineers, unblock delivery, prototype solutions, and ensure modular, operable systems.

Drive new SaaS business across UK public sector accounts for People & Workforce Management. Build senior relationships, manage full sales cycle, use Salesforce to track pipeline, and position solutions to transform public services.

Lead delivery of election and voter registration projects for local authority clients, act as primary client contact, own technical/service areas, mentor junior staff, drive continuous improvement, prepare project documentation, and ensure quality, timelines and stakeholder satisfaction.

Lead planning and delivery of complex election and voter registration projects for local authorities. Act as senior client contact and advisor, mentor team members, improve internal processes and tools, manage multiple concurrent projects, and represent Civica in senior client engagements to ensure quality, risk mitigation, and service evolution.

As a Summer Auditor, you'll travel to schools, audit assets, use the Civica Education System to replicate sites digitally, and train staff.

As a Pensions Calculation Engineer, you will develop and maintain pensions calculation functionality, translate business requirements into technical logic, and support implementation efforts, ensuring accurate data processing and validation.