The Role
The Staff Engineer will lead technical direction for a communication platform, mentor engineers, and manage system architecture, performance, and collaboration across teams.
Summary Generated by Built In
About Us
HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
About the Role
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
Responsibilities
- You will lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- You will architect, develop, and optimize scalable solutions using Google Cloud Platform services (or equivalent platforms like AWS), including Pub/Sub, Cloud Tasks, GKE (Kubernetes), and autoscaling mechanisms.
- You will also drive frontend development initiatives using Vue or React, focusing on performance optimization and, if applicable, module federation.
- You will design and optimize database structures and queries, focusing on MongoDB and Firestore, to ensure high performance and scalability.
- You will build and scale platform infrastructure in dynamic, fast-paced environments, ensuring reliability, security, and cost-effectiveness.
- You will collaborate with cross-functional teams to define technical requirements and deliver impactful solutions.
- You will solve complex technical problems, especially under pressure, with a methodical and analytical approach.
- You will stay updated on industry trends and best practices, integrating them into the team's workflows and architectures
Requirements
- 5+ years of experience in software engineering, with at least 1 year in a leadership role.
- Expertise in Google Cloud Platform services (or equivalent), including hands-on experience with Pub/Sub, Cloud Tasks, Kubernetes (GKE), and autoscaling strategies.
- Strong proficiency in modern frontend frameworks like Vue or React, with a deep understanding of frontend optimization techniques; knowledge of module federation is a plus.
- Advanced knowledge of databases, particularly MongoDB and Firestore, with proven experience in performance optimization.
- Demonstrated success in building and scaling platform infrastructure in high-growth or fast-paced environments.
- Strong analytical and problem-solving skills, with the ability to perform effectively under pressure.
- Comprehensive understanding of system architecture and cloud practices.
- Excellent communication and leadership skills, with a track record of mentoring and developing engineering teams.
EEO Statement
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government record keeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
Top Skills
Cloud Run
Cloudflare
Cloudsql
Elasticsearch
Express
Firestore
GCP
Gke
JavaScript
MongoDB
Nestjs
Nginx
Pub/Sub
SQL
Typescript
Vue
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The Company
What We Do
https://www.gohighlevel.com/quick-links
One white-labeled marketing app to rule them all. HighLevel is everything your business needs to succeed!
Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more!
Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more!
Use our built in tools to collect payments, schedule appointments, and track analytics
