Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
We are a fast-paced organization and we are looking for people who want to collaborate broadly and deal with ambiguity to solve real problems that have a huge impact on our customer’s businesses, and to grow our company and grow the people around them. As a Staff Software Engineer. The ideal candidate is someone who enjoys data integration, continual learning, and a fast-paced development environment. If you possess a drive for excellence, thrive in a fast-paced environment, and desire to be part of a team that is dedicated to being an industry leader, then we want to hear from you.. Working collaboratively with other talented engineers as an empathetic system thinker, you will continue to evolve our platform.Our software stack leans heavily on Snowflake, AWS, Coalesce, and Python.
What you’ll do as an Staff Software Engineer- Create ADRs, RFCs, and other supporting documents to ensure technical decisions are well-considered, clear, and recorded so we have context and trust in what we’re doing
- Provide software designs and features that support a highly scalable and highly dynamic configuration-driven integration solution
- Lead system performance improvements and operation cost management
- Provide escalated technical support
- Provide software automation process for health monitoring and trigger timely resolution
- Work in an agile environment, scoping work to enable tight feedback loops on what’s working and what’s not
- Collaborate with Product Managers, Designers, and Eng Managers on plans for iterative improvements
- Maximize long-term velocity and minimize risk by using and educating on TDD, CI and other DevOps best practices
- 7+ years developing a complex data integration platform that allows our business users to introduce new data integration quickly and effectively
- 2+ years developing data solutions in Snowflake
- Experience in leading performance diagnostics and improvement in database systems, API architecture, and auto-scaling environments
- Experience with building highly automated systems and QA/deployment processes to achieve high system stability and avoid preventable human errors
- Experience in building configuration-driven software and effective metadata management
- Experience in building public-facing APIs and managing related security and scaling implementation
- Specific experience with our tech (Snowflake, SQL, Python, AWS API Gateway, AWS Lambda)
- Solid analytical and problem-solving skills, detail-oriented mindset
- Expertise in time and task management
- Strong interpersonal skills as this position, as it will interface with many levels both inside and outside of our organization
- Fundamental understanding of common data structures and algorithms.
- Expertise in and experience developing enterprise products, and data integration at scale
- Customer and vendor-facing experience, building long-term partnerships
- Experience in technical mentorship
- You’ve helped make your work environment fun, and it’s important to you
- You’ve built great relationships with coworkers in the past, and want to keep doing it
- You care similarly about building great software and building great relationships with other people
- You’re interested in the technical problems we are solving
- You’re interested in the types of business problems we are solving
- Great mission-driven team members from diverse backgrounds with a strong company culture
- Competitive pay
- Flexible PTO
- Paid company holidays
- Yearly team off-sites
- Medical, dental, and vision benefits (FSA, HSA & HRA options)
- Basic & Voluntary Life Insurance
- 401k employer match
- Wellness benefits
- Commuter benefits
- Work in an open environment on solutions that are reshaping the way businesses operate
- Fun team events
- Ability to have a big impact
- 10 weeks of paid parental leave
- Fitness reimbursement
- Learning & development funds
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Top Skills
What the Team is Saying
What We Do
The world’s top restaurant brands use Crunchtime to achieve ops excellence, in every location. It’s how operators manage food and labor costs, food safety, brand standards, and the overall customer experience across every location. By enabling leaders and teams to confidently manage inventory, suppliers, staff scheduling, task and audit management, and employee learning and development, the Crunchtime Operations Management Platform is how our customers successfully grow their operations. Our software is used in over 750 brands across 150,000 locations in 100+ countries, including Chipotle, Jersey Mike’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's.
Why Work With Us
Our core values define who we are and what sets us apart; they guide how we communicate, act, and work together:
- Connect: It's the people that make the journey special
- Extend a hand: Be there for customers and one another
- Make an impact: Spend your time where it'll matter most
- Succeed together: We accomplish more as a team
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Crunchtime Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
To support the happiness, health, and well-being of our team, Crunchtime offers medical, vision, and dental coverage, as well as paid parental leave. We also offer a retirement program, flexible vacation days, fitness reimbursements, and L&D stipend.
