Staff Cloud Devops-Endpoint

At Arctic Wolf, we're redefining the cybersecurity landscape. With our employee Pack members, spread out globally, committed to setting new industry standards. Our accomplishments speak for themselves, from our recognition in the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 to winning the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations.

Our mission is simple: End Cyber Risk. We’re looking for a Lead Developer to be part of making this happen.

As a Staff Devops Engineer within Arctic Wolf, you will be responsible for ensuring the quality, reliability, and seamless delivery of our Endpoint software across diverse platforms and environments.You will leverage DevOps and SRE practices to automate builds, testing, orchestrate deployments, and maintain production systems - from planning and coordination to deployment and support -- ensuring every release is robust and minimally disruptive. You will collaborate closely with our Engineering, Product, and Customer Success teams to guarantee release readiness and high-quality delivery with a heavy focus on automation, reliability, and quality assurance.

Required Qualifications

• 9+ years of professional experience as a DevOps Engineer, SRE, or equivalent role
• 2+ years of professional experience as a lead engineer/developer
• Experience with CI/CD tooling (e.g., Jenkins, GitHub Actions) with a focus on deploying to cloud platforms (AWS, Azure)
• Demonstrable working knowledge and experience with Python for automation, build, and deployment tooling
• Strong hands-on experience with AWS services including EC2, ECS and cloud networking concepts and architecture (VPCs, subnetting, routing, CDNs, load balancers, security groups)
• Experience with Azure cloud platform and services
• Experience with build tools and systems (e.g., Make, Bazel)
• Experience preparing, reviewing and executing deployment plans, release plans, MOPs and rollback procedures for  production environments
• Proficiency across multiple operating systems and platforms (Windows, Linux, macOS; Intel, ARM)
• Experience leading an Agile/Scrum team
• Experience owning or orchestrating large-scale or enterprise software releases
• Expertise in release automation and orchestration frameworks/tools
• Strong understanding of release engineering principles and best practices
• Experience with infrastructure as code (IaC; e.g. Ansible, Terraform, CloudFormation) and configuration management tools
• Experience with containerization technologies (Docker, Kubernetes/ECS)
• Experience with code quality and security tooling (e.g. SonarQube)

Preferred Qualifications

• Experience debugging and deciphering network and/or endpoint device logs
• Experience delivering and deploying cloud-based software as well as endpoint software
• Experience with monitoring, observability, and alerting platforms (e.g. Grafana/Prometheus)
• Proficiency across multiple operating systems and platforms (Windows, Linux, macOS; Intel, ARM)

About the Role

You'll be working as a Staff Engineer on our Endpoint Security - Production Engineering team, responsible for ensuring quality through automation, executing deployments, and maintaining the reliability of Arctic Wolf's endpoint software across multiple platforms and cloud environments.

Some of your day-to-day responsibilities will be:

• Act as the technical lead of the team, focused on designing, architecting, and overseeing all the team’s projects
• Plan, coordinate, and execute software releases across customer environments and geographies
• Design and implement automated builds, testing, deployment, and rollback strategies
• Design, build and maintain CI/CD pipelines and workflows for cloud-based services
• Build and maintain quality gates and validation frameworks to ensure release readiness
• Collaborate with software developers, QA, customer support, and product teams to ensure high-quality delivery
• Troubleshoot and resolve deployment issues and assist with root cause analysis
• Manage and optimize infrastructure across AWS, Azure, and vSphere environments
• Build runbooks and documentation for internal teams and end users
• Ensure compliance with security and regulatory requirements during deployments
• Contribute to continuous improvement of team processes, leveraging automation to ensure efficiency, reliability, and quality
• Evaluate and implement new relevant technologies and tools
• Mentor junior engineers
• Assist and contribute to intra/inter-team planning

We value a culture of sharing, so every team has the opportunity to share their work with the entire department during our monthly meetings. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products.

About You

You're a proactive and detail-oriented professional with a quality-first mindset and a passion for delivering reliable, secure software to customers in dynamic, multi-platform environments. Your DevOps/SRE experience enables you to bridge development ,testing, deployment, and operations seamlessly. Your analytical skills enable you to resolve complex issues efficiently across diverse platforms and cloud environments, while your collaborative mindset ensures effective communication within your team and across cross-functional teams. You are committed to continuous learning and staying current with emerging technologies while maintaining high standards of quality, security, documentation, and process improvement in all projects you undertake

We value a culture of sharing, so every team has the opportunity to share their work with the entire department during our monthly R&D Demos. Once a year we hold a department-wide Hackathon, teaming up across all R&D teams over four days to collaborate and build cool ideas outside the normal project scope. While innovation is the focus, some of these ideas do make it into our products.

Our Values  

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good.  

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.   

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.  

All wolves receive compelling compensation and benefits packages, including:  

Equity for all employees 

Flexible annual leave, paid holidays and volunteer days 

Training and career development programs 

Comprehensive private benefits plan including medical insurance for you and your family, life insurance (3x compensation), and personal accident insurance. 

Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected]. 

On-Camera Policy

To support a fair, transparent, and engaging interview experience, candidates interviewing remotely are expected to be on camera during all video interviews.
Being on camera fosters authentic connection, improves communication, and allows for full engagement from both candidates and interviewers.
We understand that technical, bandwidth, or location-related challenges may occasionally prevent video use. If this applies, candidates are required to notify us in advance so we can explore appropriate accommodations.

Security Requirements

Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”). Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these laws and regulations