++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
(Please remove the guide section when posting the job)
- [MUST refer to the latest Job Post Template] [TW] Standard Job Post Template
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.
What You Will Do
Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.
Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.
Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.
Expert thought leadership as an ecommerce and fulfillment service analyst.
Basic Qualifications
Experiencing working in Fraud domain is a plus
Expert SQL knowledge, with 7+ years’ work experience in data analytics
Experience in providing clear and actionable plans by analyzing data and insights
Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment
Great ability to think critically and solve nonstructural problems
Strong communication skills to share analysis results clearly and concisely
Experience with big data tools like Hadoop, Spark, and Presto
Experience with BI tools like Power BI or Tableau
Bachelor’s degree in statistics or computer engineering or equivalent experience
Preferred Qualifications
Experience with Python and R/SAS, or other statistical packages
Experience in working with version control (Git, SVN, etc.)
Well diverse in or comfortable with learning new modern data tools
Master’s degree in statistics or engineering or equivalent experience
Experience analyzing e-commerce and customer behavior logs
Strong English skill (both verbal and written) is a plus
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- 7+ years of experience in data analytics
- Expert knowledge of SQL
- Ability to provide clear and actionable plans through data analysis and insights
- Ability to work independently, exercise judgment, and operate responsibly in a fast-paced environment
- Strong critical thinking and problem-solving skills for nonstructural problems
- Strong communication skills to present analysis results clearly and concisely
- Experience with big data tools such as Hadoop, Spark, and Presto
- Experience with BI tools such as Power BI or Tableau
- Bachelor’s degree in statistics, computer engineering, or equivalent experience
- Experience working in the fraud domain
- Experience with Python, R, SAS, or other statistical packages
- Experience with version control systems such as Git or SVN
- Comfort with learning modern data tools
- Experience analyzing ecommerce and customer behavior logs
- Master’s degree in statistics or engineering, or equivalent experience
- Strong English verbal and written communication skills
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
-
Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
-
Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
-
Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
Gallery
