Principal, Program Management (Instock Analytics)

Posted 7 Days Ago
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Taipei City, TWN
In-Office
Expert/Leader
eCommerce
Building the future of eCommerce. We push the boundaries of what’s possible to solve problems!
The Role
Lead large-scale instock analytics and supply chain programs spanning demand forecasting, procurement, ordering, inventory management, and fulfillment. Develop and productionize machine learning models using supervised, unsupervised, reinforcement, and generative AI techniques. Build scalable data pipelines and datasets, translate complex insights for executives, align cross-functional stakeholders, and drive innovation and operational excellence across e-commerce and retail markets.
Summary Generated by Built In

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Principal, Program Management (Instock Analytics)

Inbound SCMS (Supply Chain Management System) team is solving the below difficult problems with the most advanced technology.
1. Which product to buy from which vendor
2. How much of each product should we buy.
3. Where should we put our inventory, so we ship the product to customers with the fastest delivery.
4. How much inventory should we have in each of our FCs at the lowest cost.
We’re seeking a Data Scientist with expertise in a breadth of ML techniques. Your responsibilities will include developing, prototyping and productionizing innovative models using a range of techniques (Supervised/Unsupervised/Reinforcement). We are also looking for innovators capable of using generative AI to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. 

What you will do?

  • Demonstrate thorough technical knowledge on feature engineering of massive datasets, effective exploratory data analysis, and model building using industry-standard AI/ML models and working with Large Language Models 
  • Proficiency in both Supervised(Linear/Logistic Regression) and UnSupervised algorithms(k means clustering) 
  • Understand the business reality behind large sets of data and develop meaningful solutions comprising of analytics as well as marketing management. 
  • Work closely with internal stakeholders like the business teams, engineering teams and partner teams and align them with respect to your focus area - Innovate by adapting new modeling techniques and procedures 
  • Passionate about working with huge data sets (training/fine tuning) and be someone who loves to bring datasets together to answer business questions. You should have deep expertise in the creation and management of datasets 
  • Exposure at implementing and operating stable, scalable data flow solutions from production systems into end-user-facing applications/reports. These solutions will be fault-tolerant, self-healing, and adaptive. 
  • Work with distributed machine learning and statistical algorithms to harness enormous volumes of data at scale to serve our customers

Essential Qualifications:

  • 10+ years of progressive experience in Demand Forecasting, Ordering, Procurement, Inventory Management, and Supply Chain.
  • Proven track record of leading large-scale programs and influencing senior stakeholders across multiple business units.
  • Advanced proficiency in SQL, BI tools, and statistical modeling; experience with machine learning applications preferred.
  • Bachelor’s degree in Supply Chain, Operations Research, or related field; Master’s degree or MBA strongly preferred.
  • Exceptional ability to communicate complex data insights to executive audiences and influence without authority.
  • Demonstrated ability to set high standards, drive operational excellence, and deliver results in ambiguous environments.
  • Experience in e-Commerce and/or Retail industry with global or multi-market exposure.
  • Strong leadership skills with a passion for developing talent and fostering a culture of innovation.

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

https://www.coupang.jobs/privacy-policy/

Skills Required

  • 10+ years of progressive experience in demand forecasting, ordering, procurement, inventory management, and supply chain
  • Experience leading large-scale programs and influencing senior stakeholders across multiple business units
  • Advanced proficiency in SQL, business intelligence tools, and statistical modeling
  • Experience with machine learning applications
  • Bachelor's degree in Supply Chain, Operations Research, or a related field
  • Master's degree or MBA
  • Ability to communicate complex data insights to executive audiences and influence without authority
  • Ability to set high standards, drive operational excellence, and deliver results in ambiguous environments
  • Experience in e-commerce and/or retail with global or multi-market exposure
  • Strong leadership skills and experience developing talent and fostering innovation

Coupang Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.

  • Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
  • Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
  • Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.

Coupang Insights

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The Company
HQ: Hanyang
70,000 Employees
Year Founded: 2010

What We Do

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Why Work With Us

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.

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