Staff Content Designer

Posted 11 Days Ago
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London, Greater London, England
Hybrid
Senior level
Artificial Intelligence • Fintech • Greentech • Sales • Software • Travel • Hospitality
At TravelPerk, our mission is clear, connect people in real life in the most enjoyable and sustainable way possible.
The Role
As a Staff Content Designer, you will lead content strategies, collaborate with teams, mentor others, and advocate for best practices in content design.
Summary Generated by Built In

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025, we raised Series E funding at $2.7 billion valuation, alongside our acquisition of Yokoy, to become the leader in integrated travel and expense management.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk. 

The role

We are looking for an exceptional staff content designer to our team. Content design is at the heart of our design process and you'll be working side-by-side with product designers, product managers, engineers, and researchers to shape the future of business travel.

As a staff, you’ll play a key role in helping to shape and influence overall content direction and strategy for your product, tribe, and beyond. You’ll be owning and leading the most complex content projects and influencing senior stakeholders across the business. You're an ideal candidate if you're just as happy supporting the big-picture strategy and setting standards as you are helping to mentor and support others and being a champion for the content design culture . You’ll do your best work in an environment that requires proactive and independent self-direction as much as collaboration and open communication.

What you will do:

  • Lead and direct content strategies and projects across the product team and beyond
  • Design high quality, usable, and consistent content for web and mobile experiences across all touch points including information architecture, navigation, product information, user interface, emails, and in-app notifications
  • Distill highly complex problems and technical information into clear, simple, and accessible content
  • Partner with senior stakeholders in brand, marketing, sales, product and customer care to align on content and ensure a joined up user experience.
  • Facilitate discussions across complex areas or projects to meet business and user needs
  • Influence decisions, deal with conflicting priorities, and remove blockers.
  • Take responsibility for content quality, review the work of others to assure quality and mentor content colleagues on their writing
  • Be responsible for improving and implementing efficient processes, collaborative ways of working, and content standards
  • Proactively gather data and insights to build strong evidence for content decisions and direction
  • Influence and facilitate user research to improve the quality of content, build empathy and gain a deep understanding of our users and their needs
  • Be a vocal and visible advocate for content design best practice, engage with TK and external design communities and stay knowledgeable on latest industry changes.
  • Set a standard for other content designers on the team and lead by example in ways of working, collaboration, and content craft
  • Be a mentor to other designers and support overall team development

What we’re looking for:

  • Extensive experienced in owning and leading content design projects and strategy for digital products
  • A motivated and proactive problem solver who is adaptable to change
  • A deep understanding of end-to-end journeys and how content is affected within these journeys
  • Exceptional writing, editing, and proofreading skills
  • Professional English level with fluent proficiency in English grammar, vocabulary, and a solid understanding of native UK or US English idioms and vernacular
  • A champion of accessible and inclusive content and helping others understand why it’s important
  • Experienced in creating, embedding, and maintaining content standards, style guides, and tone of voice guidelines
  • Knowledgeable on latest technology, such as generative AI, and the role and impact of content design in that space.
  • Ability to organise, facilitate and lead design meetings, workshops, and critiques
  • Expert communicator of ideas, concepts, and rationale for content decisions to influence stakeholders and strategy
  • Comfortable influencing and conducting user research to improve the quality of content and user experience
  • Portfolio or case studies that showcase how your work has directly impacted and improved the user experience, key product metrics or customer satisfaction scores

Our Benefits 

💰 A competitive compensation package, including equity options in TravelPerk;

🌴 25 days annual leave plus bank holidays;

💼 Company Pension Plan with Aviva; 

💊 Private medical insurance from Bupa;

🙌 Life insurance with Zurich;

🧘‍ Income Protection + Wellbeing App with Unum;

🦷 Access to voluntary dental insurance through Bupa;

🚲 Tax-efficient schemes such as Cycle2Work & electric car leasing via Octopus;

💪 Discounts on 12-month gym memberships with GymFlex;

💙Spring Health - Get access to 12x therapy & 12x coaching sessions per year! - a mental health support tool with access to therapists year round;

🎟️ Access to a wide variety of discounts and rewards;

🥳 Unforgettable TravelPerk events, including our spectacular annual summer party;

👶 Parental leave: 12 to 16 weeks, based on location and eligibility factors;

🫶 16 paid hours per year to volunteer for a cause of your choice;

🌎 A ’Work from anywhere’ in the world allowance of 20 working days per year.

📈 Exponential growth opportunities

How We Work
Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

Protect Yourself from Recruitment Scams
All official communication from TravelPerk will always come from email addresses ending in @travelperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from TravelPerk that seems suspicious, please do not respond. Forward it to [email protected] and we’ll confirm whether it’s legitimate.

Top Skills

Content Design
Digital Products
Generative Ai

What the Team is Saying

Ibrahim
Cristina
Ronny
Sophie
Trevor
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The Company
HQ: Barcelona, Barcelona
1,800 Employees
Year Founded: 2015

What We Do

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Why Work With Us

At TravelPerk, work is more than a job, it’s a chance to grow, innovate, and build meaningful connections. We foster a culture where development is prioritized, potential is unlocked, and every voice counts. Whether you’re looking to pivot your career, TravelPerk is a place to thrive, make an impact, and be part of something extraordinary.

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TravelPerk Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our company's purpose is to connect people in real life and we believe in practicing what we preach! We are an In Real Life first company and have a hybrid work structure with the expectation that team members are in office at least 3 days a week.

Typical time on-site: 3 days a week
HQGlobal Headquarters - Barcelona
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