Staff Business Process Analyst (m/f/d)

Nordson, a global leader in precision technology, is seeking a highly motivated and talented Staff Business Process Analyst (m/f/d) to join our team in Erkrath, Germany. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.  

Summary of the role 

Nordson is seeking a Staff Business Analyst to act as the key link between technology teams and business stake holders to drive the optimization, simplification and strategic implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) in a complex and growing global business environment.

The ideal candidate will be able to use a blend of technical expertise and business acumen along with strategic vision to effectively implement solutions on time that maximize business productivity, maintain the lifecycle of the application and optimize the cost of the operating environment. To achieve this the candidate must have strong communication skills and be able to quickly understand business challenges, opportunities for continuous improvement and foresight to guide the successful strategic operation of the platform long term in multiple locations and divisions.

The candidate will be part of the Build Excellence segment in an Enterprise Technology Solutions (ETS) team and be able to collaborate with other segments in the team to ensure the successful operation, enhancement and future implementation of D365 F&O including innovation, operational up time, risk mitigation and regulatory compliance.

Role and Responsibilities 

Technical Acumen:

• Develop test plans, functional and technical specifications, ensuring completion of all required testing and validations and ensuring solutions are delivered on time, within specification and do not create risk
• Ability to make technical configurations in the system to customize it as needed
• Leverage strong Azure DevOps skills including agile project management within a solution delivery framework
• Be able to effectively manage D365 Lifecycle Management Platform execution, D365 Power Platform Administration, and MS Admin Console license management optimization
• Design and build D365 Security and Role configurations that achieve business security and regulatory requirements and optimizes license cost
• Strong understanding of D365 Azure implementations in the public cloud and application lifecycle requirements related to required updates and impact of solution delivery.
• Understanding of Integration technologies and implementation strategies leveraging best practices within the D365 Ecosystem
• Strong understanding of MS Power BI present in both D365 F&O and data transport layers available for exposing data entities to both D&A and Citizen PBI developers

Business Acumen:

• Evaluates business operations and identifies opportunities for improvement, such as cost reduction, improved accuracy, and process streamlining across multiple locations
• Translates complex technical concepts and ideas into concise actionable items that demonstrate true business value that is measurable with key metrics
• Provides thought leadership to key business stake holders and influence strategic solution delivery to ensure the right solution is delivered at the right time
• Assist resolving software support issues with sense of urgency and agility that not only resolves immediate issues but prevents them reoccurring.

Stakeholder Engagement:

• Interface with the business on site to refine processes and procedures and translate these into technical requirements and objectives.
• Ability to communicate with diverse stakeholders using appropriate communication styles
• Ability to execute the solution delivery framework by influencing the business to favor standard D365 F&O functionality configuration without introducing complex custom configurations
• Collaborate with business stakeholders in application rationalization and consolidation including identifying gaps and reliance on legacy systems that will require creative solution architecture to overcome.

Solution Delivery:

• Collaborate with PMO to deliver project objectives, timelines, prioritization, and implementation plans, ensuring cost effective, quality, and timely delivery of high-quality IT solutions
• Collaborate with Security and Risk to ensure safe delivery of projects and enhancements and mitigate any potential risks discovered in past solution deployments
• Prepare for, architect, and deliver future deployments of D365 F&O to other business units
• Must be able to manage work on multiple projects over a given duration of time.

Skills and Qualifications 

• Bachelor’s degree in information science, and 8+ years business application experience with D365 F&O
• Participated in a primary role for one or more D365 F&O Implementation
• Must be able to speak German and English fluently
• Strong knowledge of SDLC and Agile and Waterfall Approaches
• Strong understanding of the entire D365 F&O technology stack, Data Entity Framework and schema architecture
• Design and Architecture experience in the D365 F&O environment related to customizations and best practices
• Strong skills in Azure DevOps, JSON, XML, REST, Power Platform Applications, MS Synergy and MS Fabric
• Must have well developed diagnostic skills

Preferred Abilities

• Establish trust and motivate actions among stakeholders and team members.
• Effectively communicate ideas and influence across the organization.
• Stay informed on business priorities, solution delivery trends, and emerging technologies.
• Communicate project value propositions to ETS and business stakeholders.
• Understanding of regulatory requirements in finance and experience with external audit requirements

Travel Required

• Estimated 50%, mainly to Muenster’s Nordson facility, Germany