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Fetch Rewards gives shoppers an easy and fun way to save on their everyday purchases.
The Role
Design, build, and operate scalable, reliable backend services and event-driven systems for Fetch's ads, rewards, and offer platforms. Own APIs, eligibility and attribution logic, reward fulfillment, observability, platformization, and cross-functional architecture decisions to support high-throughput consumer experiences and revenue-generating systems.
Summary Generated by Built In
What we’re building and why we’re building it.
Fetch helps people live rewarded every day, with a vision to become the rewards destination for everyone. We turn everyday activities into meaningful rewards, whether it’s grocery shopping, grabbing a quick meal, or playing a favorite mobile game. To date, we’ve awarded more than $1 billion in Fetch Points to our users.
Each day, more than 13 million receipts are submitted on Fetch, providing visibility into over $212 billion in gross merchandise value. This creates the largest retail-agnostic, SKU-level view of household spending, powering Fetch as an outcomes-based advertising platform that helps brands acquire and retain lifelong consumers.
The Fetch app is available on the App Store and Google Play, with more than 6 million five-star reviews from a highly engaged and loyal user base.
It’s not just our users who believe in Fetch: with investments from Softbank, ICONIQ, DST, Greycroft, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
At Fetch, we value curiosity, adaptability, and the confidence to explore new tools, especially AI, to drive smarter, faster work. You don’t need to be an expert, but you should be ready to learn quickly and think critically. We welcome learners who move fast, challenge the status quo, and shape what’s next, with us. Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Meet Fetch Engineering
At Fetch, engineering is driven by curiosity, ownership, and a bias toward action. We operate in complex problem spaces where the right answer is not always clear, and success depends on adaptability, critical thinking, and informed decision-making. Our engineers are comfortable navigating ambiguity, understanding tradeoffs, gathering context, and turning uncertainty into progress while maintaining high technical standards.
Engineers at Fetch take pride in building reliable, scalable systems that serve millions of users. You will contribute directly to the codebase, collaborate closely with cross-functional partners, and help shape best practices that elevate the quality of our work. We foster a culture of mentorship and collaboration, where engineers grow by learning from one another and holding a high bar for quality, reliability, and impact.
About the Role:
Fetch's Ads Experiences organization builds the consumer-facing earning experiences that sit at the center of our growth and monetization strategy. These platforms power rewarded gaming and play experiences, shopping rewards, card-linked earning, and the offer infrastructure that connects consumers, brands, and advertisers across Fetch.
We're hiring a Staff Backend Engineer to help design and evolve the systems that power Fetch's rewarded gaming, shopping rewards, card-linked earning, and offer platform experiences. You'll build backend architecture that enables earning attribution, offer eligibility, reward fulfillment, partner integrations, and personalized consumer experiences at scale. These platforms directly impact user engagement, retention, and monetization, requiring systems that are reliable, observable, and capable of processing high volumes of transactions and events with accuracy and consistency.
This is a high-impact role at the intersection of distributed systems, data, and consumer product experiences, where scalability, reliability, and operational excellence are non-negotiable.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
What you’ll do at Fetch (Role Responsibilities):
- Design and scale core services that power rewarded gaming, shopping rewards, card-linked earning, and offer delivery experiences, building highly available systems that support millions of users and drive measurable business outcomes.
- Build and evolve backend services that determine offer eligibility, earning qualification, reward attribution, and fulfillment outcomes using real-time transactional, behavioral, and partner-provided signals.
- Develop consumer-facing and platform APIs that support offer discovery, reward experiences, earning flows, partner integrations, and internal tooling across Fetch's Ads Experiences ecosystem.
- Design reliable event-driven systems and data flows that process high volumes of transactions, installs, purchases, and earning events while maintaining accuracy, consistency, and operational efficiency.
- Build platform capabilities that enable experimentation, feature rollouts, configuration-driven behavior, and rapid product iteration while maintaining system integrity and reliability.
- Develop observability, monitoring, and operational tooling for revenue-generating systems by instrumenting tracing, structured logging, alerting, and metrics that provide visibility into platform health, performance, earning attribution, fulfillment accuracy, and system behavior.
- Partner across Product, Data, Analytics, and Engineering to define platform capabilities, evaluate technical tradeoffs, and ensure technical investments align with business objectives and long-term platform strategy.
- Lead architectural decisions across multiple services and domains, balancing scalability, reliability, maintainability, and development velocity as Ads Experiences continues to grow.
- Improve engineering leverage by identifying opportunities for platformization, reusable services, and shared infrastructure that accelerate development across multiple teams and product areas.
- Raise the bar on backend architecture, operational excellence, and engineering standards, helping teams build systems that are scalable, observable, resilient, and easy to evolve over time.
In your Toolbox (Minimum Requirements):
- 12+ years of experience designing, building, and operating backend systems that support critical, user-facing products at scale.
- Demonstrated ownership of backend architecture for complex, distributed systems, including long-term evolution, scalability planning, failure modes, and operational maturity.
- Deep expertise in API design and service boundaries for systems that process transactions, business rules, eligibility decisions, attribution, or other high-volume workflows.
- Proven experience designing and operating event-driven architectures and data-intensive systems that integrate multiple internal and external data sources.
- Strong track record of building highly reliable systems with comprehensive observability, including monitoring, tracing, alerting, performance analysis, and incident response practices.
- Experience making architectural decisions involving scalability, reliability, latency, operational cost, and developer productivity tradeoffs.
- Ability to independently translate ambiguous product and business requirements into robust backend designs with clear technical and operational tradeoffs.
- Demonstrated influence beyond direct ownership, including mentoring senior engineers and setting engineering standards for reliability, maintainability, and system design excellence.
Nice to haves/Bonus Points (Preferred Requirements):
- Direct experience building monetization, rewards, loyalty, marketplace, advertising, gaming, or other revenue-generating consumer platforms.
- Experience designing systems that support offer delivery, earning attribution, reward fulfillment, campaign execution, recommendation workflows, or partner integrations at scale.
- Experience defining and operating high-throughput transactional systems where accuracy, consistency, and reliability are critical to the user experience and business outcomes.
- Familiarity with experimentation platforms, feature flagging systems, and measurement frameworks used to evaluate and optimize consumer experiences.
- Experience designing backend systems that support personalization, ranking, targeting, or other data-driven product capabilities.
- Experience operating event-driven architectures and large-scale data processing systems used for attribution, eligibility, or consumer engagement workflows.
- Familiarity with consumer mobile platforms and the backend infrastructure that powers iOS and Android experiences.
- Prior Staff or Principal-level experience driving architectural direction across teams, platforms, or product domains.
Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer full-time employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices, or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home. (applicable for most roles)
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Skills Required
- 12+ years of experience designing, building, and operating backend systems that support critical, user-facing products at scale.
- Demonstrated ownership of backend architecture for complex, distributed systems, including long-term evolution, scalability planning, failure modes, and operational maturity.
- Deep expertise in API design and service boundaries for high-volume workflows, transactions, eligibility decisions, or attribution systems.
- Proven experience designing and operating event-driven architectures and data-intensive systems integrating multiple internal and external data sources.
- Strong track record building highly reliable systems with observability: monitoring, tracing, structured logging, alerting, metrics, and incident response practices.
- Experience evaluating architectural tradeoffs involving scalability, reliability, latency, operational cost, and developer productivity.
- Ability to independently translate ambiguous product and business requirements into robust backend designs with clear technical and operational tradeoffs.
- Demonstrated influence beyond direct ownership, including mentoring senior engineers and setting engineering standards for reliability and maintainability.
Fetch Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fetch and has not been reviewed or approved by Fetch.
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Healthcare Strength — Benefits information points to comprehensive medical, dental, vision, and life insurance coverage. Feedback suggests employees value the strong health offerings alongside mental-health support.
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Leave & Time Off Breadth — Policies include flexible or unlimited PTO, paid holidays and sick days, bereavement (including pet) and natural-disaster leave. Feedback suggests time-off breadth is a standout element of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs, 1:1 coaching, Gympass, team workouts, and nutrition counseling are provided. Office and remote perks such as home-office stipends, snacks, and pet-friendly spaces further enhance lifestyle support.
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The Company
What We Do
Fetch Rewards is a mobile app that connects and rewards everyday shoppers for buying the brands they love. Fetch gives users the easiest way to save on their purchases by simply scanning any grocery receipt, from any store. For our brand partners, Fetch helps them build long-term loyalty, and understand a true 360 degree view of purchase behavior.
Why Work With Us
We put people first - both in our culture, and in our product. Our culture is built on transparency, empowerment and accountability. Our product is built on putting our customers first in everything we do - from design, to privacy and security, to new features. The result is the rapid growth we all dream of being a part of. Come join the team!
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