Staff Assistant – Patient Placement Team | Baystate Health
Baystate Health is seeking a part-time Staff Assistant to support the Manager of Patient Placement at Baystate Medical Center in Springfield, MA. This role is ideal for an organized, detail-oriented professional who enjoys providing administrative support and working collaboratively with leaders and staff across a healthcare organization.
Key Responsibilities:
• Prepare reports, spreadsheets, correspondence, and other administrative materials
• Manage calendars, meetings, appointments, and department communications
• Receive and respond to telephone calls, visitors, and routine inquiries
• Maintain department records, files, and administrative systems
• Assist with department budgets, purchasing, invoices, and expenses
• Collaborate professionally with hospital leadership, medical staff, and colleagues
Qualifications:
• High School Diploma or GED
• 2+ years of office or medical practice experience
• Strong organizational, communication, and computer skills
• Proficiency with word processing and spreadsheets
Schedule & Location:
• Part-time, 24 hours per week
• Monday–Friday, business hours
• Approximately 8:00 AM–2:00 PM or 9:00 AM–3:00 PM, with some flexibility
• Baystate Medical Center | Springfield, MA
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Education:
GED or HiSET (Required)Certifications:
Certified Coding Specialist - American Health Information Management Association, Certified Professional Coder - American Academy of Professional CodersCompensation
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$20.79 - $23.90 - $28.08Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Skills Required
- High School Diploma or GED
- At least 2 years of office or medical practice experience
- Strong organizational skills
- Strong communication skills
- Strong computer skills
- Proficiency with word processing and spreadsheets
- Certified Coding Specialist certification from the American Health Information Management Association
- Certified Professional Coder certification from the American Academy of Professional Coders
Baystate Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baystate Health and has not been reviewed or approved by Baystate Health.
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Healthcare Strength — Health coverage is described as offering three medical plan options with a significant employer premium share, HSA contributions, dental and vision, EAP, and a slate of wellness and mental‑health resources. Feedback suggests the integrated Health New England setup can provide strong value when using in‑network providers.
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Retirement Support — Retirement offerings include 403(b)/401(k) plans with a company match that grows with tenure and access to 457 options, alongside financial coaching and related protections. These elements point to a well‑rounded financial benefits package beyond base pay.
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Parental & Family Support — Family supports include adoption reimbursement, backup child‑care reimbursement, lactation rooms, and childcare placement assistance. These programs signal tangible, day‑to‑day help for caregivers.
Baystate Health Insights
What We Do
Baystate Health is a not-for-profit, integrated healthcare system serving western Massachusetts through a network of hospitals, medical practices, and health insurance services.






