SRV_Service Support_8 (2100)

Posted 2 Months Ago
Be an Early Applicant
Hiring Remotely in Punjab, IND
Remote
Mid level
Utilities • Manufacturing
The Role
Design and deliver technical training programs for small domestic appliances, water purifiers, or consumer durables. Create training calendars and agendas, coordinate with service centre engineers, branches, plants, local trainers and direct service engineers. Run Train-the-Trainer sessions, identify training needs, and manage trainee attendance, participation, evaluation and feedback.
Summary Generated by Built In
  • Technical knowledge on any one category viz. Small Domestics Appliances, Water Purifier and Consumer Durables
  • Designing of Training Calendar/Agenda and proper execution
  • Ensure elements of Training Program and proper co-ordination with Service Centre Engineer, Branches and Plants
  • Co-ordination with Local Trainer and Direct Service Engineers
  • Preparation and participation under Train the Trainer program
  • Familiar with Local Markets
  • Expert in Training Need Identification

Trainee Management: Attendance, Participation, Evaluation & Feedback Management 

Responsibilities
  • Technical knowledge on any one category viz. Small Domestics Appliances, Water Purifier and Consumer Durables
  • Designing of Training Calendar/Agenda and proper execution
  • Ensure elements of Training Program and proper co-ordination with Service Centre Engineer, Branches and Plants
  • Co-ordination with Local Trainer and Direct Service Engineers
  • Preparation and participation under Train the Trainer program
  • Familiar with Local Markets
  • Expert in Training Need Identification

Trainee Management: Attendance, Participation, Evaluation & Feedback Management 

Qualifications

Preferred MBA

BTech in E&E

Skills Required

  • Technical knowledge in Small Domestic Appliances, Water Purifiers, or Consumer Durables
  • Designing training calendars, agendas, and executing training programs
  • Coordination with Service Centre Engineers, branches, plants, local trainers and direct service engineers
  • Preparation for and participation in Train-the-Trainer programs
  • Training need identification expertise
  • Trainee management: attendance, participation, evaluation and feedback management
  • Familiarity with local markets
  • BTech in Electrical & Electronics (E&E)
  • MBA
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The Company
HQ: Noida

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