SRE

Posted 5 Days Ago
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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology • Consulting
The Role
Support and improve mission-critical messaging platforms and production infrastructure. Responsibilities include Level 3 production support, observability and dashboard creation, monitoring and alerting, scripting and automation, complex troubleshooting, incident and change management, infrastructure documentation, and collaboration with engineering teams. The role participates in global on-call rotations and supports middleware, distributed systems, and multi-tenant production environments.
Summary Generated by Built In

Wissen Technology is hiring for DevOps + SRE + Linux Engineer

ABOUT WISSEN TECHNOLOGY

At Wissen Technology, we deliver niche, custom-built products that solve complex business challenges across industries worldwide. Founded in 2015, our core philosophy is built around a strong product engineering mindset—ensuring every solution is architected and delivered right the first time. Today, Wissen Technology has a global footprint with 2000+ employees across offices in the US, UK, UAE, India, and Australia. Our commitment to excellence translates into delivering 2X impact compared to traditional service providers. How do we achieve this? Through a combination of deep domain knowledge, cutting-edge technology expertise, and a relentless focus on quality. We don't just meet expectations—we exceed them by ensuring faster time-to-market, reduced rework, and greater alignment with client objectives. We have a proven track record of building mission-critical systems across industries, including financial services, healthcare, retail, manufacturing, and more. Wissen stands apart through its unique delivery models. Our outcome-based projects ensure predictable costs and timelines, while our agile pods provide clients the flexibility to adapt to their evolving business needs. Wissen leverages its thought leadership and technology prowess to drive superior business outcomes. Our success is powered by top-tier talent. Our mission is clear: to be the partner of choice for building world-class custom products that deliver exceptional impact—the first time, every time.

JOB SUMMARY

Wissen Technology is hiring a DevOps + SRE + Linux Engineer to support and enhance mission-critical messaging platforms and production infrastructure. The role focuses on production reliability, observability, automation, incident management, and continuous improvement across large-scale distributed systems while working closely with engineering and business stakeholders.

EXPERIENCE, LOCATION, MODE OF WORK

Experience: 5-7 years
Location: Bangalore
Mode of Work: Onsite

Mandatory Skills (Must Have)

  • Linux System Administration (5+ years, preferably Red Hat Enterprise Linux)
  • DevOps and Production Support experience (5+ years in enterprise environments)
  • Shell Scripting and Python automation for operational tooling and process improvement
  • Observability, Monitoring, Alerting and Dashboard creation using enterprise monitoring platforms
  • Incident, Problem and Change Management in 24/7 production environments
  • Middleware platform support and multi-tenant hosting environments
  • Apache Kafka, IBM MQ or similar messaging technologies including configuration and performance tuning
  • Troubleshooting at system, infrastructure and application architecture levels

Optional Skills (Good to Have)

  • Kubernetes and containerization technologies
  • Public or Private Cloud platforms
  • CI/CD pipelines and Agile development methodologies
  • Jira, Confluence and ServiceNow
  • MongoDB, Redis and other NoSQL databases
  • TCPdump, Wireshark, JSON, XML, Avro, FIX and Protocol Buffers

PROFESSIONAL ATTRIBUTES & QUALIFICATIONS

  • Education: BE/BTech/ME/MTech in Computer Science, Information Technology, Engineering, or related field
  • Leadership: Experience acting as an escalation point and collaborating across global teams
  • Ownership: Ability to independently drive production issues, automation initiatives and infrastructure improvements
  • Communication: Strong written and verbal communication skills with experience preparing documentation and presentations
  • Problem Solving: Self-motivated with strong analytical and troubleshooting capabilities

KEY RESPONSIBILITIES

  • Provide Level 3 production management support for enterprise messaging platforms
  • Design dashboards, alerts and proactive monitoring to improve service reliability
  • Automate operational processes and reduce manual toil through scripting and tooling
  • Lead complex troubleshooting across software, infrastructure and architecture layers
  • Manage incidents, problems, requests and change implementation activities
  • Partner with engineering teams and stakeholders to plan and execute production changes
  • Participate in on-call rotations and global follow-the-sun support model
  • Maintain operational standards, best practices and infrastructure documentation

Wissen Sites

  • Website: www.wissen.com
  • LinkedIn: https://www.linkedin.com/company/wissen-technology
  • Wissen Leadership: https://www.wissen.com/company/leadership-team/
  • Wissen Live: https://www.linkedin.com/company/wissen-technology/posts/feedView=All
  • Wissen Thought Leadership: https://www.wissen.com/articles/


Skills Required

  • 5+ years of Linux system administration experience, preferably with Red Hat Enterprise Linux
  • 5+ years of DevOps and enterprise production support experience
  • Shell scripting and Python automation experience
  • Experience with observability, monitoring, alerting, and dashboard creation using enterprise monitoring platforms
  • Experience with incident, problem, and change management in 24/7 production environments
  • Middleware platform support and multi-tenant hosting experience
  • Experience with Apache Kafka, IBM MQ, or similar messaging technologies, including configuration and performance tuning
  • Troubleshooting experience across system, infrastructure, and application architecture layers
  • BE, BTech, ME, MTech, or equivalent degree in Computer Science, Information Technology, Engineering, or a related field
  • Kubernetes and containerization experience
  • Public or private cloud platform experience
  • CI/CD pipeline and Agile development experience
  • Jira, Confluence, and ServiceNow experience
  • MongoDB, Redis, or other NoSQL database experience
  • TCPdump, Wireshark, JSON, XML, Avro, FIX, or Protocol Buffers experience
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The Company
HQ: Hyderabad
1,500 Employees
Year Founded: 2015

What We Do

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services. We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!). Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world. Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients

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