As Manager of Software Engineering at JPMorgan Chase within the Corporate Technology, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team’s work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
- Design, code, test, and deliver automation (including LLMs/agents) to eliminate manual operational work and streamline AO workstreams’ remediations (e.g., control items, security vulnerabilities, upgrades, and FARM findings).
- Govern application risk, controls, and compliance: own adherence to firm standards, partner with Technology Risk & Controls, manage Technology Lifecyle Management (TLM), and drive closure of issues/findings (e.g., FARM) through effective remediation and evidence management.
- Own security and data accountability for the application: ensure strong authentication/authorization, vulnerability and certificate hygiene, and proper data registration/classification plus compliant storage/retention/disposal.
- Coordinate across product and engineering at scale to prioritize and drive execution with a clear sense of urgency for AO workstreams (including influencing/coaching teams and aligning execution across large developer communities).
- Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes, while setting expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives.
- Run resilient, well-operated production services end-to-end: implement monitoring/logging and anomaly detection, maintain secure network configurations/least privilege, and lead/support incident/problem/change management and recovery/resiliency readiness.
- Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
- Leads initiatives to improve the reliability and stability of your team’s applications and platforms using data-driven analytics to improve service levels
- Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
- Documents and shares knowledge within your organization via internal forums and communities of practice
Required qualifications, capabilities, and skills
- Bachelor’s degree (or equivalent experience) in a software engineering discipline with 8+ years of experience.
- Expertise in at least one technology stack with a track record of designing, coding, testing, and delivering production software.
- Strong experience with Kubernetes, AWS/other cloud platforms, and Big Data/ETL pipelines (e.g., Hortonworks/AWS), including scalable data processing solutions.
- Strong development experience in Java, Python, or Scala, with excellent debugging and troubleshooting skills for complex production issues.
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.
- Working knowledge of core infrastructure components (routers, load balancers, cloud products, containers, compute, storage, networks) and ability to solve complex, mission-critical problems across domains.
- Deep proficiency in SRE best practices: reliability, scalability, performance, security, enterprise system architecture, and toil reduction; able to implement within an application or platform.
- Deep knowledge of software applications and technical processes, with emerging depth in one or more technical disciplines.
- Proficiency in observability (white/black box monitoring, SLO alerting, telemetry collection) using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
- Proficiency in CI/CD tools (e.g., Jenkins, GitLab, Terraform), plus ability to troubleshoot networking issues, solve data structure/algorithm problems, teach new languages, and collaborate across stakeholder levels.
Preferred qualifications, capabilities, and skills
- Certified in Python , Gen AI.
Skills Required
- Bachelor's degree or equivalent experience in a software engineering discipline
- 8+ years of software engineering experience
- Production experience designing, coding, testing, and delivering software
- Strong experience with Kubernetes, AWS or other cloud platforms, and Big Data or ETL pipelines
- Strong development experience in Java, Python, or Scala
- Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools
- Understanding of responsible AI use, data sensitivity, resiliency, security, and governance
- Working knowledge of infrastructure components including routers, load balancers, containers, compute, storage, and networks
- Deep proficiency in SRE practices, reliability, scalability, performance, security, architecture, and toil reduction
- Proficiency in observability tools and practices, including monitoring, SLO alerting, and telemetry collection
- Proficiency with CI/CD tools such as Jenkins, GitLab, and Terraform
- Excellent debugging and troubleshooting skills for complex production issues
- Ability to troubleshoot networking issues and solve data structure and algorithm problems
- Ability to teach new languages and collaborate across stakeholder levels
- Python and generative AI certification
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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