Our Platforms Team is at the forefront of innovation, creating technology solutions that empower multiple business lines across the organization. We are looking for a senior SRE to be supporting our applications deployed across the globe.
As an SRE practitioner, you will work to improve the reliability, availability, and performance of systems and services. You will collaborate with development and operations teams to design, implement, and maintain scalable and resilient infrastructure. Your role will involve automating processes, monitoring systems, and responding to incidents to ensure seamless user experiences.
Key Responsibilities:
System Reliability and Performance:
- Design, build, and maintain scalable and reliable systems.
- Monitor system performance and proactively address bottlenecks or issues.
- Implement strategies to improve system uptime and reduce downtime.
Automation and Tooling:
- Develop and maintain automation tools for deployment, monitoring, and incident response.
- Create scripts and workflows to reduce manual intervention and improve efficiency.
Incident Management:
- Respond to system outages and incidents, performing root cause analysis and implementing fixes.
- Develop and maintain runbooks and documentation for incident response.
Monitoring and Observability:
- Set up and maintain monitoring tools to track system health and performance.
- Define and measure Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
Collaboration and Communication:
- Work closely with development teams to ensure systems are designed with reliability in mind.
- Collaborate with operations teams to improve deployment processes and system management.
Capacity Planning and Scaling:
- Analyze system usage and plan for future capacity needs.
- Implement solutions to handle traffic spikes and ensure scalability.
Continuous Improvement:
- Identify areas for improvement in system architecture and processes.
- Advocate for best practices in reliability engineering and DevOps.
- Strong knowledge of Linux/Unix systems and networking.
- Proficiency in programming languages such as Python, Ansible, PowerShell, .Net, Java. Etc.
- Experience with cloud platforms (e.g., Azure, AWS).
- Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Expertise in monitoring and observability tools (e.g., App Dynamics, App Insights, Dynatrace, Grafana, ELK stack).
- Understanding of CI/CD pipelines and automation frameworks.
- Problem-solving skills and ability to perform root cause analysis.
- Excellent communication and collaboration skills.
- Experience with distributed systems and microservices architecture.
- Knowledge of database systems (SQL and NoSQL).
- Familiarity with incident management frameworks (e.g., ITIL, SRE best practices).
- Certifications in cloud technologies or DevOps tools.
- Analytical mindset with a focus on reliability and scalability.
- Passion for automation and reducing manual work.
- Ability to work under pressure and handle critical incidents effectively.
- Commitment to continuous learning and staying updated on industry trends.
Top Skills
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
