SRE Lead

Your role & work environment

We are looking for a Site Reliability Engineer and/or experienced DevOps Engineer with experience in rolling out SRE best practices across multiple squads. S/he will be an active part in building and leading the SRE Team within the CIO Office. As a SRE Lead, you will be in constant exchange with other Tribe Leadership Team and the CIO Management Team.

Experience in having implemented high-available services is key for the position.

The focus of your SRE activities will be to facilitate the adoption of SRE principles within the LU DevOps squads by acting as an enabler and being a contact point between all parties required for reliability improvements.

As SRE Lead you will be responsible for the reliability of ING’s IT services, which we do through a combination of software & systems engineering as well as enforcing best practices (Resilience patterns, Monitoring, Postmortems, etc.). We do this in a complex IT landscape with many interconnected applications. We use our influence to improve engineering, process and patterns for every service / component that is part of the application chains serving our customer journeys.

Your key experiences and skills

[Reliability Engineering]

• Experience in application / synthetic monitoring solutions (Zabbix, IAT, ELK, etc.)

• Experience with Resilience patterns (backpressure, Circuit Breaker, deadlines, …)

• Experience & Ambition in Site Reliability Engineering and advocating SRE among peers

• Experience in consistent disaster recovery approach.

• IT Infrastructure generalist in Operating Systems, Network, DB, Middleware & Storage

• Knowledge on Azure Resilience Pattern (or Any Cloud) and Standard Blueprint.

[Architecture and drive]

• Experience in complex application landscapes where you were a part of multiple application chains

• Experience & Ambition with developing high available microservices (uptime 24*7, 99.88%)

[Nice to have]

• 5-10+ years in software engineering / IT operations / software architect roles.

• Experienced in Agile / Scrum / DevOps projects

• Experience and thorough understanding of continuous delivery, deployment tools and pipelines

• Experience with VM-based as well as container-based infrastructure

• Experience as a team manager is a plus

• Experience/knowledge with multiple testing techniques, especially in the fields of performance and resilience

• Knowledge on Resilience Testing Strategy with Capacity impact Analysis

We are looking for

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a SRE you will also need:

• Bachelor / Master of Science in Computer Science or equivalent experience

• Solid grasp of one or more programming language, Linux, and scripting techniques

• Fluent English speaking and writing. French is a plus.

We offer you 

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realize your ambitions

• An informal, dynamic environment with innovative colleagues supporting your endeavors’

• A progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working

We give the autonomy to our employees to let them organize their work in a flexible way that suits best for them while ensuring business continuity, customer service, employee wellbeing and operation within Luxembourgish law.

Furthermore, within the SRE team being part of the CIO Office, you can count on a range of opportunities to invest in your personal and professional growth with:

• The possibility to participate in courses and trainings

• Work in a challenging environment with state-of-the-art technologies

We redefine banking. What about you?

We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We ’re proud of that!