Sr. Web Operations Technical Lead

Posted 2 Hours Ago
Be an Early Applicant
Norwell, MA, USA
In-Office
Senior level
Greentech • Energy • Utilities • Industrial
The Role
Leads administration, security, availability, performance, deployment, and support for enterprise web platforms and infrastructure. Manages IIS and Windows environments, Azure services, releases, monitoring, capacity planning, high availability, disaster recovery, security hardening, and automation. Provides technical leadership, troubleshooting, documentation, mentoring, and cross-functional coordination while driving platform modernization, governance, compliance, and operational improvements.
Summary Generated by Built In

Clean Harbors is seeking an experienced Web Operations Technical Lead responsible for the administration, security, availability, and performance of enterprise web platforms and supporting infrastructure. Leads web server management, platform deployments, release coordination, and operational support across development, infrastructure, and security teams. Drives automation, process improvement, platform governance, and operational excellence while ensuring compliance with security and regulatory standards. Provides technical leadership, troubleshooting, and support for highly available production and non-production environments.

 

Why work for Clean Harbors?

  • Health and Safety is our #1 priority and we live it 3-6-5!

  • Competitive wages

  • Comprehensive health benefits coverage after 30 days of full-time employment

  • Group 401K with company matching component

  • Opportunities for growth and development for all the stages of your career

  • Generous paid time off, company paid training and tuition reimbursement

  • Positive and safe work environments 

Responsibilities

Platform Operations & Support                                                                       

  • Manage enterprise web platforms, ensuring availability, security, performance, and reliability.

  • Administer, maintain, patch, and upgrade web servers and supporting infrastructure.

  • Support development, testing, and production environments.

  • Monitor platform health and proactively resolve operational issues.

  • Maintain system configurations, operational procedures, and technical documentation.

 

Release & Change Management                                                                       

  • Coordinate application deployments, infrastructure changes, and software releases.

  • Support scheduled production releases and maintenance activities.

  • Review implementation plans, rollback procedures, and release readiness.

  • Ensure successful deployments with minimal business impact.

 

Security & Compliance                                                                                       

  • Monitor application and infrastructure performance.

  • Investigate and resolve performance bottlenecks and availability issues.

  • Conduct capacity planning and recommend scalability improvements.

  • Support HA/DR planning, testing, and operational readiness.

 

Performance & Reliability                                                                                   

  • Monitor application and infrastructure performance.

  • Investigate and resolve performance bottlenecks and availability issues.

  • Conduct capacity planning and recommend scalability improvements.

  • Support HA/DR planning, testing, and operational readiness.

 

Leadership & Continuous Improvement                                                             

  • Provide technical guidance and mentoring to Web Operations team members.

  • Collaborate with application, infrastructure, security, and business teams.

  • Drive automation, standardization, and process improvement initiatives.

  • Support platform modernization and technology roadmap efforts.

Qualifications
  • BS degree in Computer Science/Related field

  • 5+ years of experience in a similar role

Web & Application Platform Administration

  • IIS Administration and Web Application Hosting

  • Website Deployment, Configuration, and Troubleshooting

  • Windows Server Administration, Clustering, Windows Services and Scheduled Tasks

  • SSL/TLS Certificate Management

  • DNS, Active Directory

  • F5 iRule Management

Cloud & Infrastructure

  • Microsoft Azure Infrastructure Services

  • Virtual Machines, Storage, Networking

  • High Availability (HA) and Disaster Recovery (DR)

  • Load Balancing and Traffic Management

  • Container Technologies

Security & Compliance

  • Identity and Access Management (IAM)

  • SSO, OAuth, SAML, MFA, WAF Administration and Security Hardening

  • Vulnerability Management and Patch Compliance

Monitoring & Operations

  • Dynatrace, LogicMonitor and Application Performance Monitoring (APM)

  • Log Analysis and Root Cause Analysis (RCA)

  • Capacity Planning and Performance Optimization

DevOps & Automation

  • Azure DevOps, GitHub Actions, TFS, Jira

  • CI/CD Pipeline Administration

  • ARM Templates and Infrastructure Automation

  • PowerShell and Python Scripting

Database & Integration Support

  • Database Connectivity and Query Troubleshooting

  • RabbitMQ, MSMQ, and Enterprise Integration Platforms

Leadership

  • Technical Leadership and Mentoring

  • Cross-Functional Team Collaboration

  • Project Coordination and SLA Management

 

Wondering what to expect in starting your career with Clean Harbors? Click Here to view a Day in the Life Video!

 

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico.  Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us.

 

Join our safety focused team today!  To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.

Clean Harbors is an equal opportunity employer. 

 

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected] or 1-844-922-5547. 

 

Clean Harbors is a Military & Veteran friendly company. 

 

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making. 

 

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

 

 

#LI-HB1

#LI-ONSITE

Skills Required

  • Bachelor’s degree in Computer Science or a related field
  • 5+ years of experience in a similar role
  • IIS administration and web application hosting experience
  • Website deployment, configuration, and troubleshooting experience
  • Windows Server administration, clustering, Windows Services, and scheduled tasks experience
  • SSL/TLS certificate management, DNS, and Active Directory experience
  • F5 iRule management experience
  • Microsoft Azure infrastructure services experience
  • Experience with high availability, disaster recovery, load balancing, and traffic management
  • Experience with identity and access management, SSO, OAuth, SAML, MFA, WAF administration, and security hardening
  • Experience with vulnerability management and patch compliance
  • Experience with Dynatrace, LogicMonitor, application performance monitoring, log analysis, and root cause analysis
  • Experience administering CI/CD pipelines and using Azure DevOps, GitHub Actions, TFS, and Jira
  • PowerShell and Python scripting experience
  • Experience with ARM templates and infrastructure automation
  • Database connectivity and query troubleshooting experience
  • RabbitMQ, MSMQ, and enterprise integration platform experience
  • Technical leadership, mentoring, cross-functional collaboration, project coordination, and SLA management experience
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The Company
HQ: Norwell, MA
25,000 Employees
Year Founded: 1980

What We Do

Clean Harbors is North America's leading provider of environmental and industrial services, offering hazardous and non-hazardous waste management, emergency spill response, industrial cleaning, and recycling services.

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