The Impact of a Sr. Engagement Manager to Coupa:
As an Engagement Director at Coupa, you will lead the end-to-end implementation of the Coupa solution for large and strategic customers across the LATAM region. You will play a senior individual contributor role, ensuring successful delivery and go-lives while aligning solutions to customer business goals.
You will work closely with both internal teams and certified implementation partners, overseeing execution, resource alignment, reporting, and risk management. Additionally, as a Delivery Executive Sponsor (DES), you will support Engagement Managers to drive successful project outcomes.
What You’ll Do
- Own end-to-end delivery of customer engagements, ensuring quality, on-time, and on-budget execution
- Serve as the primary point of contact for customers and partners, building strong relationships and managing expectations
- Lead implementation from mobilization through deployment, including resource planning, governance, and adherence to Coupa methodologies
- Manage risks, issues, and escalations, driving resolution and keeping projects on track (“path to green”)
- Oversee financial performance across projects, including forecasting, contract compliance, and KPI achievement
- Act as executive sponsor across a portfolio of engagements, supporting stakeholders, guiding strategy, and ensuring overall delivery success
What You Will Bring to Coupa
- 10+ years of experience in systems applications consulting (internal IT, consulting firm, or software provider), with 5+ years in program or project leadership roles
- Strong experience managing and delivering complex projects, including planning, tracking, and working with executive/C-suite stakeholders
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive clear insights
- Strong interpersonal and communication skills, with the ability to influence stakeholders and build relationships across all levels
- High level of ownership, initiative, and adaptability, with strong prioritization and professionalism
- Experience with SaaS and enterprise applications (e.g., SAP, Oracle, NetSuite, Salesforce, Workday); Business Spend Management experience is a plus
Skills Required
- 10+ years of experience in systems applications consulting
- 5+ years in program or project leadership roles
- Experience managing complex projects
- Strong interpersonal and communication skills
- Experience with SaaS and enterprise applications
What the Team is Saying
Coupa Compensation & Benefits Highlights
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Healthcare Strength — Company materials describe comprehensive healthcare and mental wellness programs for employees and their families, positioning well‑being as a core pillar of the package.
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Leave & Time Off Breadth — Generous paid time off, parental leave, and company Wellness Days are highlighted, with remote‑work flexibility available for many roles.
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Parental & Family Support — Family‑focused offerings include parental leave, fertility benefits, family medical leave, and on‑site mother’s rooms to support caregivers.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
