A Day in Your Life at MKS:
This position is a key technical operations resource for the MKS Taiwan Service organization. The person will provide technical support to service technicians, maintain test stations, and work with the US tech support team and new product transfer to Taiwan.
You Will Make an Impact By:
Failure/Repair Reports and other documents (~10%)
- Perform detailed Failure Analysis on the products and generate repair reports as required
- Provide feedback to corporate Technical Support on Service Bulletins, Tech Memos, and other documents
Test Station Support (~35%)
- Work with US Corporate technical support team on test stand installation and qualification to support new and existing products
- Maintain existing test stations
Technical support (~40%)
- Key technical interface between US Corporate Tech Support Team and Local Repair Team
- Provide technical support to service technicians by answering technical questions, troubleshooting, and resolving problems via phone, email, or in-person
Training (~15%)
- Provide technical training on new and existing products to Service Technicians
- Train technicians on new Service Bulletins and Technical Memos
- Trains and certifies assembly operators on Product Repair Processes
- May be involved in customer installation and training programs
Skills You Bring:
- Engineering Degree
- Experience in RF and digital electronic products is preferred
- Verbal and written communication in English is required
- Good computer skills with a working knowledge of MS Office suite
- Must be able to manage multiple tasks and priorities with minimal supervision.
MKS Instruments, Inc. is an Affirmative Action and Equal Opportunity employer. We solicit and hire applicants regardless of race, color, national origin, sex, religion, age, disability, veteran status, sexual orientation, gender identity, or any other protected category. Our policy is to employ the most qualified applicants. We conduct background checks in accordance with company policies and federal and state guidelines.
Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to various export control regulations. Applicants for these positions may be limited (by, for example, their countries of citizenship, country of origin, or immigration status) where required by law or governmental contact, and/or employment made contingent upon the issuance of appropriate governmental licensing.
MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.
MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .
If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role
Skills Required
- Engineering degree
- Verbal and written English communication skills
- Working knowledge of MS Office suite
- Ability to manage multiple tasks and priorities with minimal supervision
- Experience in RF and digital electronic products
MKS Instruments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MKS Instruments and has not been reviewed or approved by MKS Instruments.
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Healthcare Strength — Benefits coverage is often characterized as comprehensive, spanning medical, dental, and vision along with company-paid life and disability coverage. Wellness support is also present via programs such as diabetes management.
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Retirement Support — Retirement offerings include a 401(k) with employer match, a Roth option, and an employee stock purchase plan that supports longer-term saving and ownership. Profit-sharing is also described as available after meeting eligibility/vesting timelines.
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Strong & Reliable Incentives — Variable pay elements such as bonuses and performance-tied incentives are positioned as a consistent component of total rewards. Total compensation is frequently framed as including base pay plus bonus and, for some roles, equity-related components.
MKS Instruments Insights
What We Do
MKS Instruments enables technologies that transform our world. We deliver foundational technology solutions to leading edge semiconductor manufacturing, electronics and packaging, and specialty industrial applications. We apply our broad science and engineering capabilities to create instruments, subsystems, systems, process control solutions and specialty chemicals technology that improve process performance, optimize productivity and enable unique innovations for many of the world’s leading technology and industrial companies. Our solutions are critical to addressing the challenges of miniaturization and complexity in advanced device manufacturing by enabling increased power, speed, feature enhancement, and optimized connectivity. Our solutions are also critical to addressing ever-increasing performance requirements across a wide array of specialty industrial applications. Additional information can be found at www.mks.com
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