Serval is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like General Motors, Notion, Perplexity, Vercel, Mercor, LangChain, and Verkada to automate high-volume, high-friction operational work across their organizations.
At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others, and founded by product and engineering leaders from Verkada.
As the first Sr. Technical Recruiter at Serval, you’ll build and own our talent acquisition strategy from the ground up, focusing primarily on engineering roles. You’ll design and execute scrappy, high-impact recruiting initiatives that help us scale quickly while maintaining a high talent bar. This role is perfect for someone who’s excited to combine technical knowledge, strategic thinking, and creativity to grow our team at a high-energy startup.
You’ll be a crucial partner across the organization, collaborating closely with engineering leads to understand hiring needs, identify top-tier talent, and deliver a delightful candidate experience. We’re looking for a builder who’s not afraid to roll up their sleeves and pioneer new approaches to hiring.
What You’ll DoDesign & Implement Hiring Strategies: Develop creative sourcing strategies, manage the full-cycle recruiting process, and iterate based on data to consistently meet hiring goals.
Understand Hiring Needs: Partner with engineering leaders to create accurate role definitions, set clear expectations, and prioritize requisitions.
Collaborate Cross-Functionally: Work with the broader team to ensure alignment on hiring goals, champion best practices, and share insights that inform overall talent strategy.
Build & Maintain Recruiting Infrastructure: Select and integrate tools (ATS, sourcing platforms, etc.) that enable a seamless, data-driven recruiting process.
Champion Data-Driven Hiring: Track and report key metrics to inform decision-making, identify bottlenecks, and continuously improve the candidate experience.
Stay Ahead of Recruiting Trends: Keep a pulse on emerging tools, platforms, and best practices to attract world-class engineering talent in a competitive market.
5+ years of technical recruiting experience at a fast-paced environment or B2B SaaS company, ideally with exposure to full-cycle recruiting.
Technical Aptitude: Familiarity with engineering roles, tech stacks, and the ability to engage meaningfully with technical candidates.
Proven Track Record: Demonstrated success in building pipelines, closing top 1% engineering candidates, and managing multiple requisitions simultaneously.
Self-Motivated & Adaptable: Ready to thrive in a fast-paced environment—able to pivot quickly while remaining laser-focused on hiring goals.
Strong Communication Skills: Adept at articulating role requirements and company vision to candidates, and translating complex feedback into clear action items.
Analytical Mindset: Comfortable using metrics to drive insights, identify trends, and refine recruiting strategies.
Previous startup experience as an early technical recruiter.
Impact: Be a key player in shaping the success of our product and company.
Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
Culture: Join a culture that values innovation, ownership, accountability, and fun.
Top Skills
What We Do
Serval is the AI platform for IT teams, combining an AI-native ITSM with integrated workflow automation and access management. Serval automates help desk requests, just-in-time access, onboarding/offboarding, and more with AI-powered workflows that build themselves.
