At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
This role sits within eBay’s Technical Program Management organization and focuses on leading large, cross-domain initiatives across our Shipping platform—a critical pillar of the end-to-end marketplace experience. The Shipping organization powers millions of transactions globally by enabling reliable, scalable, and cost-efficient fulfillment experiences for buyers and sellers.
What you will accomplish:
- Lead end-to-end delivery of critical, multi-domain shipping programs from inception through launch, aligning scope, timelines, and outcomes across Business, Product, Engineering, Design, Marketing, Analytics, and other partners to land initiatives on time and within budget.
- Build and maintain clear, executive-ready program health reporting—including risk registers, tradeoff summaries, and escalation playbooks—to inform timely decisions and keep senior leadership closely engaged in program progress.
- Drive annual and quarterly planning across priorities and domains by standardizing intake, assessing cross-functional demand, and building unified, capacity-aware roadmaps that connect resources to strategic shipping goals.
- Orchestrate cross-functional execution for strategic and multi-domain initiatives, facilitating trade-offs and sequencing work so programs deliver predictable, measurable improvements in shipping quality, reliability, and cost efficiency.
- Establish and continuously improve operating cadences and standards (planning reviews, roadmap and requirements reviews, status check-ins, and executive summaries) that raise the bar on execution readiness, transparency, and cross-team coordination.
- Use data and AI-powered insights to analyze program and product metrics, identify systemic risks, run root-cause analysis, and implement scalable process and tooling improvements that keep programs on track and teams more productive.
What you will bring:
- Bachelor’s degree in Computer Science, Engineering, Business, or equivalent practical experience, with 10+ years working across Program, Product, Engineering, Business Operations, and/or Sales/Marketing, including 7+ years as a technical program manager in a product and technology environment.
- Proven track record leading large-scale, cross-functional technology programs from concept to completion, operating independently in ambiguous situations while managing risk and driving high-quality outcomes.
- Strong technical fluency—able to engage directly with engineering teams, understand system architecture and delivery risks, and translate technical trade-offs clearly for business and executive stakeholders.
- Practitioner-level experience using AI and GenAI tools (such as ChatGPT Enterprise, Gemini, Glean, NotebookLM, Claude Code, and custom AI agents) as repeatable habits to accelerate planning, synthesize documentation, automate manual work, and scale program management impact.
- Proficiency with Agile methodologies and program tools (including Jira, Airtable, Confluence, and Google Workspace), with comfort writing queries, building dashboards, and creating templates; experience with analytics tools like Tableau, Looker, or Power BI is a plus.
- Demonstrated ability to lead through influence with strong executive presence and communication skills—holding partners accountable to shared goals, managing competing priorities transparently, and delivering clear steering updates, escalation frameworks, and program documentation to VP and C-suite audiences in global, matrixed organizations.
Additional Details
The base pay range for this position is expected in the range below:
C$129,200 - C$172,500Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
This job posting relates to an existing vacancy within eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.
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Skills Required
- 10+ years of experience in Program, Product, Engineering, Business Operations, and/or Sales/Marketing
- 7+ years as a Technical Program Manager in a product and technology environment
- Bachelor's degree in Computer Science, Engineering, Business, or equivalent practical experience
- Strong technical fluency and engagement with engineering teams
- Practitioner-level experience using AI and GenAI tools for program management
- Proficiency with Agile methodologies and program tools like Jira and Confluence
- Demonstrated ability to influence and communicate with executive stakeholders
eBay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.
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Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
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Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
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Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.
eBay Insights
What We Do
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.
