Sr. Technical Program Manager

Posted 4 Days Ago
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Toronto, ON, CAN
In-Office
129K-173K Annually
Senior level
eCommerce • Retail
The Role
Lead end-to-end delivery of eBay Live programs, align cross-functional teams, manage roadmaps, dependencies, and releases, drive technical discussions with engineering, build executive program visibility, and use data and AI-powered workflows to remove bottlenecks and improve organizational execution.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

eBay Live is one of eBay’s top strategic priorities, focused on building and scaling a new, interactive shopping experience for customers around the world. Operating in a zero-to-one environment, this team is helping define the future of live commerce at eBay by bringing together product innovation, technical execution, and operational rigor to deliver engaging experiences at global scale.

As a Senior Technical Program Manager, you will lead complex, cross-functional programs across the eBay Live platform and help turn strategy into reliable execution. You will partner closely with Engineering, Product, Design, Data Science, Operations, and business stakeholders to align priorities, manage dependencies, and drive high-quality launches. This role is ideal for someone who brings strong technical judgment, structured program leadership, and the ability to create clarity in fast-paced, ambiguous environments while helping raise the bar for execution across the organization.

What you will accomplish:

  • Lead end-to-end delivery of critical eBay Live programs from concept through launch, aligning scope, timelines, resources, and outcomes across Product, Engineering, Design, Operations, Analytics, Marketing, Trust, and business teams.

  • Own annual, quarterly, and release planning across multiple domains by building governance mechanisms, evaluating cross-functional demand, and creating integrated, capacity-aware roadmaps tied to the highest-impact customer and business priorities.

  • Drive reliable execution for strategic initiatives by identifying dependencies early, building integrated program plans, securing partner commitments, and facilitating prioritization and sequencing decisions across multiple teams.

  • Build and maintain executive-ready program visibility through dashboards, risk registers, dependency tracking, launch readiness reviews, and clear status updates that support timely decision-making and escalation management.

  • Partner with engineering leadership to guide technical discussions, architecture reviews, release planning, testing, rollout strategy, and post-launch monitoring to help teams deliver scalable, high-quality customer experiences.

  • Improve organizational effectiveness by using data, root-cause analysis, and AI-powered workflows to remove delivery bottlenecks, strengthen operating rhythms, and help scale TPM and PMO standards across the eBay Live organization.

What you will bring:

  • Bachelor’s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience, with 8–12+ years leading large-scale, cross-functional technical programs in product and technology environments.

  • Proven success delivering complex initiatives from concept through launch while navigating ambiguity, balancing competing priorities, mitigating risks, and driving measurable business outcomes.

  • Strong technical fluency with the ability to engage deeply with engineering teams, understand system architecture, assess technical trade-offs, and communicate clearly with both technical and non-technical audiences.

  • Demonstrated experience leading roadmap planning, dependency management, release coordination, program governance, and Agile execution across multiple teams and organizational boundaries.

  • Practitioner-level experience using AI and GenAI tools such as ChatGPT Enterprise, Gemini, Glean, NotebookLM, Claude, and workflow automation tools to improve planning, reporting, productivity, and execution quality.

  • Advanced proficiency with tools such as Jira, Airtable, Confluence, and Google Workspace, along with strong analytical, stakeholder management, and executive communication skills in fast-paced, high-growth, matrixed organizations.

Additional Details

The base pay range for this position is expected in the range below:

C$129,200 - C$172,500

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guidelines.

Skills Required

  • Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent practical experience
  • 8-12+ years leading large-scale, cross-functional technical programs in product and technology environments
  • Proven success delivering complex initiatives from concept through launch while navigating ambiguity and mitigating risks
  • Strong technical fluency to engage with engineering teams, understand system architecture, and assess technical trade-offs
  • Experience leading roadmap planning, dependency management, release coordination, program governance, and Agile execution across multiple teams
  • Practitioner-level experience using AI and GenAI tools (e.g., ChatGPT Enterprise, Gemini, Glean, NotebookLM, Claude) and workflow automation tools
  • Advanced proficiency with tools such as Jira, Airtable, Confluence, and Google Workspace
  • Strong analytical skills, stakeholder management, and executive communication skills in fast-paced, matrixed organizations
  • Experience using data and root-cause analysis to improve organizational effectiveness and delivery

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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