Sr. Technical Functional Analyst / Business Analyst - Risk Technology

Description and Requirements
The Team You Will Join
The team sits within the Global Technology - Corporate Systems organization, focused on Control Functions enablement. As part of this team, you will be responsible for providing end-to-end technology capability for all the Risk functions, including Operational Risk Management, Technology Risk, and Credit Risk. This role offers an exciting opportunity to collaborate with various departments and contribute to MetLife's New Frontier strategy: supporting growth with discipline and risk management.
The Opportunity
The Sr. Technical Functional Analyst role is crucial for enhancing MetLife's technical capabilities to manage risk across the company. Understanding the risk framework, exploring technical options, and recommending, influencing, and executing contemporary technology solutions are key goals for this position.
This is an exciting opportunity for a technical functional analyst who appreciates the importance of risk management and has a passion for being part of a great and successful team. You will play a key role in understanding the needs of our business partners, researching the best technology solutions in partnership with the Risk IT team, Architecture, and other departments, and helping drive execution. Additionally, you will have the opportunity to learn and implement cloud-based and AI solutions that will be integral to the pattern and orchestration for successful delivery.
How You'll Help Us Build a Confident Future (Key Responsibilities)

• Enable and coordinate the development and implementation of technology solutions for Operational Risk Management, Technology Risk, and Credit Risk.
• Understand business and risk needs, including the external landscape, to gather, drive, and influence requirements for the highest impact.
• Create and maintain comprehensive project documentation, including plans, status reports, and risk assessments.
• Oversee the integration of new technology solutions with existing systems and processes.
• Manage project timelines, budgets, and resources to ensure successful delivery.
• Develop and execute test plans to ensure the quality and functionality of technology solutions.
• Coordinate with business partners, Risk IT team, Architecture, and other departments to understand their needs and deliver effective solutions.
• Work with vendors and technical teams to develop plans, drive execution, and validate functionality.
• Research and recommend contemporary technology options to enhance risk management capabilities.
• Collaborate with our and vendor developers and engineers to design and implement the right technical capability.
• Learn and implement cloud-based and AI solutions as part of the technology strategy.

What You Need to Succeed (Required Qualifications)

• At least 5 years of hands-on experience as a business analyst or technical analyst.
• Excellent written and verbal communication skills.
• Ability to create leadership level PowerPoint presentations to provide status updates and help facilitate key deliverables, including project management schedules.
• Intellectual curiosity and an appetite to continuously learn new tools and business (risk) opportunities and needs.
• Proven ability to gather, drive, and influence requirements for the highest impact.
• Experience working with vendors and technical teams to develop plans, drive execution, and validate functionality.
• Technical proficiency to collaborate with developers and engineers to design and implement the right technical capability.

What Can Give You an Edge (Additional Skills)

• Familiarity with data analytics and visualization tools such as Power BI.
• Experience working in a large global company.
• Strong understanding of risk frameworks and the ability to recommend, influence, and execute contemporary technology solutions.
• Hands on experience with GRC tools like Archer, OpenPages, etc.
• Knowledge of cloud-based and AI solutions and their application in risk management.
• Preference for individuals with experience supporting risk areas (Operational Risk, Technology Risk, or Credit Risk).
• Knowledge of risk management taxonomies that would be applicable to GRC solutions
• Proficiency in scripting languages like Python or SQL for data analysis and automation.
• Experience with Agile methodologies and tools like AZDO.
• Strong problem-solving skills and the ability to think critically and strategically.
• Ability to mentor and guide junior team members in technical and functional aspects.

The salary range for applicants for this position is $90,000 - $120,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$90,000 - $120,000
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