The Role
Analyzes platform usage, client growth, query performance, infrastructure capacity, and cloud/AI costs. Builds scaling scenarios, monitors AWS and GCP utilization, identifies anomalies and waste, owns product analytics reporting, and partners with Engineering and Product on database scaling decisions. The role also documents optimization results, capacity thresholds, vendor utilization, and model assumptions while translating technical findings for business stakeholders.
Summary Generated by Built In
Position Title
Job Title: Sr. Technical Data Analyst
DescriptionThere's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's “an itch you're looking to scratch.” Whatever the reason, ask yourself the following questions:
- Do you want to join a company that takes pride in the work they do?
- Do you want to work for a company that helps you navigate your career and invests in your development?
- Is having an open and transparent leadership team important to you in your next role?
If you answered yes to the above questions, you are in luck… PulsePoint is hiring!
DescriptionThere's likely a reason you've taken the time out of your busy day to review this opportunity at PulsePoint. Maybe you're in need of a change or there's “an itch you're looking to scratch.” Whatever the reason, ask yourself the following questions:
- Do you want to join a company that takes pride in the work they do?
- Do you want to work for a company that helps you navigate your career and invests in your development?
- Is having an open and transparent leadership team important to you in your next role?
If you answered yes to the above questions, you are in luck… PulsePoint is hiring!
Position Overview
With growing demand for granular data in our platform this role will try to get ahead of client demands by keeping cloud/AI usage costs in check and project capacity under multiple scenarios. It will sit at the intersection of engineering/planning and vendor strategy and use historical patterns - query volume/client consumption and platform activity to anticipate growth and demand before it becomes a bottleneck, as well as identify waste and potential improvement opportunities in existing flows.
Responsibilities
- Model client growth trajectories and translate them into infrastructure/capacity scaling scenarios
- Monitor API/AI agent usage across platform new initiatives (internal/external dataset usage patterns, flush out future client needs, assist in dataset knowledgebase creation)
- Monitor and optimize query performance across Trino, Spark SQL, and BigQuery; track query cost trends over time
- Own product analytics reporting — usage, utilization, and growth
- Track and reconcile usage across AWS, GCP, and AI/ML tooling; flag anomalies and cost overruns
- Partner with engineering and product on DB scaling decisions driven by client demand
- Maintain documentation on query optimization wins, capacity thresholds, and vendor contract utilization
Qualifications
- 3-5+ years in a data/analytics, capacity planning, or BI role
- Bachelor's degree in Computer Science, Analytics, Statistics or related field
- Experience working cross-functionally with Engineering, Product, Finance and Sales teams
Preferred skills:
- Hands-on experience with GCP (BigQuery, GCP Billing console, cost monitoring)
- Strong SQL skills required; experience with Trino and/or BigQuery required
- Tableau or Looker for self-serve dashboards and operational reporting: BI Tools
- Ability to independently scope and execute analytical work end-to-end
- Strong communication skills — able to translate technical findings to non technical stake holders
- Detail-oriented with strong documentation habits (optimization logs, vendor summaries, model assumptions)
- Prior vendor contract negotiation or procurement experience a plus
- Experience with db context management platforms (datahub, contextdata, etc.)
Time zone:
- 9am-6pm ET preferred
- We are open to hiring this as hybrid in our Newark office (283-299 Market Street, 4th Floor, Newark, NJ 07102) or fully remote; in-office strongly preferred
Benefits:
- Comprehensive healthcare with medical, dental, and vision options, and 100%-paid life & disability insurance
- 401(k) Match
- Generous paid vacation and sick time
- Paid parental leave & adoption assistance
- Annual tuition assistance
- Better Yourself Wellness program
- Group volunteer opportunities and fun events
- Commuter benefits and commuting subsidy
- A referral bonus program -- we love hiring referrals here at PulsePoint
And there’s a lot more!
Target salary range: $110k-120k base + 11-12k bonus
Selection Process:
- 2 SQL Tests (45 minutes + 25 minutes)
- Initial Phone Screen (15 minutes)
- SQL Interview (30 minutes)
- Hiring Manager Interview (45 minutes)
- Team Interview (details TBD)
WebMD and its affiliates is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.
Skills Required
- 3-5+ years of experience in data analytics, capacity planning, or business intelligence
- Bachelor’s degree in Computer Science, Analytics, Statistics, or a related field
- Cross-functional experience with Engineering, Product, Finance, and Sales teams
- Strong SQL skills
- Experience with Trino and/or BigQuery
- Hands-on experience with GCP, including BigQuery, the GCP Billing Console, and cost monitoring
- Experience using Tableau or Looker for dashboards and operational reporting
- Ability to independently scope and execute analytical work end-to-end
- Strong communication skills for translating technical findings to nontechnical stakeholders
- Detail-oriented documentation habits
- Vendor contract negotiation or procurement experience
- Experience with data context management platforms such as DataHub or ContextData
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The Company
What We Do
Our Company: WebMD is a leading provider of health information services to consumers, physicians, healthcare professionals, employers and health plans. Our Business: WebMD is the leading provider of health information and services to consumers and healthcare professionals. The online healthcare information, decision-support applications and communications services that we provide: help consumers take an active role in managing their health by providing objective healthcare information and lifestyle information. make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. enable employers and health plans to provide their employees and plan members with access to personalized heath and benefit information and decision support technology that helps them make informed benefit, provider and treatment choices.
