Jobs at WebMD

Leads the discovery, development, rollout, and optimization of AI-powered automation products for legal operations. Identifies inefficient workflows, defines requirements, runs pilots, coordinates engineering and external partners, and integrates automation into case management systems. Measures efficiency gains, adoption, and throughput while translating business strategy into product roadmaps. This hybrid individual contributor role supports lawyers and paralegals by reducing manual document- and communication-driven processes.

Leads product marketing strategy, positioning, market research, go-to-market programs, launch processes, enablement, and competitive differentiation. Manages a small product marketing team, establishes scalable frameworks and workflows, partners with Sales, Product, Engineering, and other functions, and uses market and product insights to optimize messaging, packaging, adoption, and post-launch performance.

Lead end-to-end software development projects using agile methodologies and AI-first project-management tooling. Responsibilities include technical design reviews, planning, scheduling, dependency and risk management, delivery quality, stakeholder communication, knowledge management, agent evaluation, and AI-tool adoption. The role requires making scope, sequencing, resourcing, and quality trade-offs while providing structured feedback to improve AI agents and workflows.

Manages enterprise healthcare client relationships, retention, renewals, upsells, cross-sell opportunities, revenue growth, and strategic account plans. Serves as the primary client contact, builds executive relationships, handles escalations, monitors service delivery, manages forecasting and contract renewals, and collaborates with sales and internal teams. Requires healthcare IT account management or sales experience, strong communication, relationship-building, Salesforce proficiency, and 10–25% travel.

Leads the Intelligence Group’s product strategy across ML optimization, AI targeting, identity resolution, taxonomy, data partnerships, audience products, and campaign forecasting. Manages product managers, prioritizes AI/ML initiatives, oversees data vendor integrations, and translates complex data science capabilities into commercial advertising products. Partners with engineering, sales, executives, and clients while driving platform modernization and healthcare programmatic advertising innovation.

Develop statistical, machine learning, and deep learning models to measure the impact of pharmaceutical HCP, DTC, and Medical Affairs campaigns. Partner with internal and external clients, provide analytical insights and methodological guidance, consult with sales and market research teams, and coach an offshore analytics team. The role requires applying causal inference, healthcare and pharmaceutical data expertise, and clear communication of findings to clients and executives.

Supports customer analytics and commercial economics by applying AI modeling, SQL, Excel, and business intelligence to identify revenue, retention, margin, bundling, cross-sell, and expansion opportunities. Extracts and validates data from disparate sources, identifies behavioral patterns, builds forecasts, and delivers actionable insights to Sales, Marketing, Product, Revenue Operations, and Lifecycle teams. The role influences commercial and go-to-market decisions across customer segments, products, and channels.

Manage and improve WebMD’s Windows, Linux, and Kubernetes infrastructure as part of the SRE team. Responsibilities include automation with PowerShell and Python, observability using Prometheus, Grafana, and ELK, distributed-system troubleshooting, CI/CD support, configuration management, load balancing, and maintaining reliable high-traffic web services. The role participates in on-call rotations and drives infrastructure and operational improvements.

Supervise Helpdesk operations, lead technical support staff, manage SLAs and escalations, and provide hands-on troubleshooting. Drive AI-powered automation, knowledge management, ticket analytics, and incident deflection. Oversee office technology, onboarding, assets, procurement, vendors, compliance, and executive support while partnering with infrastructure, networking, facilities, and business stakeholders to improve service quality and user satisfaction.

Supports recruiters and hiring managers throughout the hiring process by coordinating interviews, sending candidate communications and documents, maintaining applicant records and recruiting reports, organizing interviewer feedback, sourcing candidates, and providing application status updates. This entry-level role requires administrative experience, high-volume phone communication, strong Microsoft Office skills, excellent writing and organization, discretion, and deadline management. Recruiting software, LinkedIn Recruiter, and law firm experience are preferred.

Supports monthly and annual close processes through journal entries, account reconciliations, accruals, prepaid schedules, variance analysis, and financial reporting. Prepares audit schedules, ensures compliance with accounting policies, collaborates with operations, payroll, general accounting, and FP&A, and assists with ad hoc projects. Requires accounting knowledge, ERP experience, strong Excel skills, attention to detail, and effective communication.

Sell WebMD Care and Vitals.com physician directory listings to medical practices through prospecting, cold calling, consultative selling, and deal closing. Manage prospect lists, achieve sales quotas, communicate product benefits, and meet daily, weekly, and monthly productivity goals. This phone-heavy role requires at least 50 calls per day and strong organization, initiative, and time management.

Reviews and quality-checks scientific and medical education content, including slide decks, transcripts, web content, references, and submission materials. Fact-checks information against primary literature, formats citations, tracks edits, and supports Medical, Legal, and Regulatory review processes. Collaborates with medical writers, editors, scientific leaders, creative teams, and project managers to ensure accurate, consistent, clear, and timely deliverables.

Serves as the primary financial leader for a portfolio of business units, partnering with general managers and executives on strategic decisions. Owns forecasting, budgeting, financial modeling, AI-powered analysis, reporting automation, and growth and efficiency initiatives. Translates complex datasets into actionable recommendations, validates analytical outputs, and leads special projects that influence business performance.

Prospect healthcare practices through high-volume outbound calling, identify decision-makers, explain digital marketing services, qualify interest, schedule appointments, and support Account Executives through the closing process. The role requires meeting productivity and revenue metrics, building rapport, handling objections, and developing knowledge of digital marketing products. This is a fully remote position with Monday–Friday Pacific Time hours.

Leads the technical strategy for integrating WebMD Ignite products with the Epic platform. Defines reusable integration patterns, supports client engagements and sales engineering, leads discovery and technical delivery, tracks Epic’s roadmap and partner requirements, and enables engineering teams through documentation and reference architectures. Ensures integrations comply with HIPAA, PHI-handling requirements, and HITRUST or similar frameworks while guiding interoperability across FHIR, HL7, SMART on FHIR, and related technologies.

Sell WebMD Ignite healthcare marketing and technology solutions to payer clients. Responsibilities include prospecting, lead qualification, relationship building, product presentations, negotiation, closing deals, forecasting, maintaining sales records, developing consultative strategies, and meeting revenue targets. The role also coordinates with agencies, brand decision-makers, sales planning, and internal teams to optimize client campaign performance.

The Program Marketing Manager creates, executes, tracks, analyzes, and optimizes direct-to-physician marketing campaigns for digital healthcare programs. Responsibilities include managing marketing materials, audience segmentation, campaign reporting, traffic performance, creative optimization, and cross-functional coordination with Sales, Business Intelligence, Project Management, and Production. The role also leverages AI and automation to improve marketing efficiency and scalability.

Develops and manages accredited Infectious Diseases/Immunology CME and CE programs across digital and live formats. Responsibilities include collaborating with medical experts and faculty, editing and fact-checking scientific content, creating educational materials, monitoring clinical research and treatment guidelines, ensuring ACCME compliance, and supporting occasional live events. The role requires early-career medical or life sciences training and knowledge of oncology, immunotherapy, targeted therapies, CAR T-cell therapy, biomarkers, or blood cancer treatment.

Manages digital advertising campaigns across websites, mobile apps, tablets, and video. Responsibilities include campaign implementation, monitoring, optimization, troubleshooting, reporting, client and vendor communication, delivery prioritization, and process improvement. The role partners with sales, account management, inventory, and production teams while helping develop advertising tools and products and protecting privacy and advertising integrity policies.