Sr Tech Business Analyst

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

JOB SUMMARY

collaborates with stakeholders, business partners, and vendors to implement and support solutions to optimize performance, drive savings, and enhance the company’s competitive edge.

• Identifies and documents emerging business requirements; Questions business partner and knowledge worker preferences to identify unique value drivers
• Capture business requirements, functional and nonfunctional requirements. Create and maintain technical documentation, including specifications, user guides and reports
• Prioritize competing business demands, elicit high-level business requirements, and assess the risks of various solution options to different options.
• Communicate between business units, technology teams, and support teams, aligning the needs of business units with the capabilities delivered by information technology and serves as a “translator” between those groups.
• Manages requirements to meet performance expectations
• Facilitate communication between technical teams and non-technical business stakeholders to ensure alignment and clarity.
• Present ideas in a concise, focused manner. Surface potential impacts of the solution on all stakeholders.  Articulates the role of technology in terms easily understood by business constituencies.
• Mentor and coach junior team members

QUALIFICATION REQUIREMENTS

• 5+ Years of experience with relevant bachelor’s degree in Life Sciences, Communications or related field.
• Self-starter, proactive, strong-business acumen, excellent follow-through. 
• Primary Business Analyst on several medium to large complexity projects. (preferred)
• •Experience as a Salesforce Business Analyst or working within Salesforce ecosystems (e.g., Service Cloud, Health Cloud, or similar platforms).
  • Strong understanding of Software Development Life Cycle (SDLC) and Agile methodologies.
  • Experience working closely with software development teams on delivery and enhancements.
  • Experience with data, analytics, and technology solutions within Life Sciences or Healthcare environments.
  • Strong analytical skills and proficiency in data analysis and reporting tools.
  • Experience facilitating UAT and supporting end-to-end testing cycles.
  • Ability to work collaboratively with cross-functional, offshore, and onsite teams.
  • Excellent communication and presentation skills.
• Demonstrated ability to define business requirements and measure / communicate proposed project benefits (preferred)
• Demonstrated knowledge of both traditional Waterfall and Agile/Lean methodologies.
• Experience in converting business requirements and functional requirements to use cases, epics, and user stories with acceptance criteria. (preferred)
• Demonstrated ability to engage both developers and business partners to achieve target outcomes
• Excellent written and verbal communications; Solid written and oral presentation skills
• Ability to keep control of the room in a way that is not off-putting; Natural ability to redirect and refocus conversations with people at different levels when needed
• Ensures and advises business stakeholders by actively initiating and influencing what is needed versus how their needs will be achieved; Ability to drive change
• Analytic Ability: ability to work with data to identify patterns; Uses judgment to form conclusions that may challenge conventional wisdom, and focuses on the crux of issues to identify high leverage intervention points and strategies
• Exhibits high levels of engagement with stakeholders at all levels and understanding high depths of business context
• Proficient with MS Office applications (e.g. Visio, Word, Excel, Power Point, etc.)

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
 

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.