About Dialpad
Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more.
About the team
Talent Acquisition at Dialpad creates a delightful talent experience by seamlessly blending innovation, inclusion, and collaboration through our AI-driven efficiency. We set new standards with the world’s first customer intelligence platform.
Your role
You are a passionate, adaptable, and driven Senior Talent Acquisition Partner excited about an AI driven, $300M+/year ARR SaaS business growing at over 30%/year. We have an exceptional board and executive team from Google, Salesforce, Cisco and SAP.
You’ll identify, vet, and hire exceptional GTM and G&A talent by attracting proven performers, developing and fostering strong partnerships with hiring managers, and empowering Dialpad to hire the best talent. You’ll drive a consistent process that delivers exceptional results.
This remote position in Metro Manila reports to the Sr. Manager, Global Talent Acquisition.
What you’ll do
- Manage full-cycle recruiting process ensuring a seamless, uniform, and incredibly positive candidate experience for the Philippines
- Become a strong talent advisor by developing deep relationships with candidates, hiring managers, teams, and global stakeholders
- Innovate on ways to build a talent pipeline, identify creative sourcing techniques, and recruit in a variety of venues to build balanced and inclusive teams
- Champion an exceptional candidate and hiring manager experience focused on high touch, warm, engaging, and meaningful connection during the recruitment journey
- Source, screen, and assess talent that leads to offers, negotiation, and closing
- Partner closely with management and other global Talent Acquisition Partners to attract talent that supports global lines of business
- Accelerate candidate engagement and improve candidate experience throughout the entire hiring process with consistent high-touch communication
- Identify innovative and creative sourcing techniques that yield strong results
- Drive local events and programs that improve candidate engagement, and local candidate and employee referral quality.
Skills you will bring
- BA/BS degree or equivalent practical experience
- 8+ years of recruiting experience in the areas of Sales, Marketing, Customer Experience, and G&A for a high-growth technology company
- Experience recruiting for different regions such as the Philippines, North America, and APAC
- Previous experience working in a SaaS company is a plus
- Experience partnering and influencing senior hiring managers and executives throughout the recruiting cycle
- Excellent verbal and written communication skills with an emphasis on tact and diplomacy
- Strong work ethic, integrity, and personal accountability
- Experience negotiating and closing complex compensation packages
- Experience working with Greenhouse is a plus
- Fluency in English (must)
- Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions
- Able to work US core hours (8am - 5pm Pacific Time)
- 100% on-camera in a dedicated, technically enabled, remote, workspace that supports team meetings, client interactions, and collaborative sessions
- Excellent internet connectivity required
Tools and Platforms: Greenhouse ATS, Linkedin Recruiter, Hired, Crosschq, G-Suite
Dialpad Benefits and Perks
Benefits and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
Culture
We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.
Compensation
Teamwork makes the dream work, and Dialpad offers competitive salaries because each and every Dialer participates in our success.
Diversity, Equity, and Inclusion (DEI) at Dialpad
At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work Beautifully, Delight Our Users, and Innovate Continuously to bring our world-class product to life.
Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.
Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Top Skills
What We Do
Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
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