Jobs at Dialpad

As a Client Account Executive, you will manage relationships with Mid-Market clients, develop sales strategies, and drive revenue growth while ensuring customer satisfaction.

The Software Development Engineer in Test (SDET) will design and optimize mobile automation frameworks, maintain CI/CD pipelines, analyze test results, and collaborate across teams to ensure features are testable. Responsibilities include performance testing and integrating AI into the testing lifecycle.

The Client Account Executive will manage Mid-Market client accounts, develop sales strategies, ensure customer satisfaction, and meet revenue targets.

The Senior Technical Recruiter will manage full lifecycle recruiting for Engineering, Product, and Design teams, driving a positive candidate experience and innovative sourcing techniques while partnering with hiring managers and stakeholders.

Lead platform-level product design, define patterns and primitives, ship coded prototypes and production code, design AI-first capabilities, build AI tooling, evolve the design system, mentor designers, and drive cross-team design strategy and craft.

Perform high-volume outbound prospecting (50+ calls/day), build and manage prospect lists and pipeline, qualify leads and create sales-qualified opportunities for Account Executives, use phone/email/social outreach, collaborate on messaging and campaigns, learn sales methodologies (SPICED, BANT) and sales tools, and meet or exceed quota while developing professionally.

Lead end-to-end Salesforce development, customizing Sales Cloud, CPQ, and Agentforce to optimize lead-to-cash processes. Build integrations, implement AI-powered workflows, enforce best practices, mentor junior developers, and resolve complex production issues to maintain a high-performance Salesforce environment.

As an Account Executive, you will manage the complete sales process, convert leads, conduct product demos, and maintain relationships to achieve sales quotas. You’ll also build strategic campaigns and collaborate with internal teams.

As a Sales Development Representative, you will build prospect lists, manage the pipeline, and connect with prospects through calls, emails, and social media. You'll work closely with Account Executives to strategize and exceed sales quotas, while continuously learning sales methodologies and tools.

As a Senior Software Engineer on the Tel Core team, you'll maintain media services, design APIs, resolve production issues, and mentor peers while ensuring high-quality audio experiences.

Lead platform-level product design, define patterns and primitives, build AI-first capabilities, ship coded prototypes and production code, evolve the design system, mentor designers, and improve cross-team design practices to scale Dialpad's AI-native product.

As a Customer Success Manager, you'll build relationships, drive customer adoption, and facilitate training, ensuring satisfaction and value from the products.

As a Sr. SDET at Dialpad, you will develop and maintain test automation frameworks for AI voice agent services, ensuring end-to-end quality. Responsibilities include designing automation tools, integrating AI quality checks, conducting performance tests, and mentoring engineers. Collaboration with AI teams and code development in Python, Java, or JavaScript is essential.

As an Applied Scientist at Dialpad, you will conduct R&D for autonomous voice agents, focusing on real-time multimodal AI systems and optimizing proprietary LLMs for agentic workflows. Collaboration with engineering and design teams is key to develop and implement effective solutions.

As a Software Development Engineer in Test, design scalable automation frameworks using Python and Playwright, validate AI-driven systems, develop testing strategies, and mentor junior engineers.

As a Sr. Software Engineer, you'll design scalable features for global communications systems, optimize performance and reliability, and mentor junior engineers.

Lead and scale the International Sales Engineering organization across EMEA, APAC, and Japan. Drive technical presales strategy, support complex enterprise deals, advise product and executive teams on international AI and regulatory nuances (data residency, GDPR), enable channel partners, engage with C-suite stakeholders, and shape Agentic AI go-to-market and product localization for international markets.

The Salesforce Administrator will manage Salesforce configurations, enhance automation, support CPQ, troubleshoot issues, and maintain documentation while ensuring platform reliability.

The Onboarding Specialist facilitates customer onboarding for Dialpad's AI-powered products, providing training, support, and troubleshooting to ensure effective product implementation and customer satisfaction.

The Forward Deployment Engineer accelerates the adoption of AI solutions by embedding within customer accounts, translating business challenges into AI integrations, and providing technical expertise during sales and deployment stages.