Sr Systems Engineer

Posted 2 Days Ago
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Coppell, TX, USA
In-Office
102K-136K Annually
Senior level
News + Entertainment
The Role
Designs, implements, maintains, secures, and troubleshoots Windows-based systems and infrastructure across physical servers, Nutanix HCI, on-premises datacenters, and Azure. Responsibilities include certificate management, virtualization, networking, storage, automation, documentation, systems integration, performance monitoring, and Tier 3/4 support. Participates in a 24/7 on-call rotation and collaborates with engineers and stakeholders to develop scalable solutions.
Summary Generated by Built In

Job Description:

We are seeking a highly skilled and experienced Sr Systems Engineer to join our IT team. The Sr Systems Engineer will be responsible for designing, implementing, and maintaining complex systems and infrastructure using exclusively Windows OS on physical servers and Nutanix HW, with networking experience. The ideal candidate will have a strong technical background in Windows OS, Nutanix hardware, and networking, as well as excellent problem-solving skills and the ability to work independently and as part of a team. Additionally, the candidate must be willing to be part of a 24/7 on-call rotation to handle off-hour issues.


Responsibilities:

  • Design, implement, and maintain complex systems and infrastructure using exclusively Windows OS on physical servers and Nutanix HW, with networking experience.
  • Deep experience with certificate management.
  • Strong experience with On-Prem Datacenters and cloud computing (Azure preferred).
  • Collaborate with other engineers and stakeholders to identify requirements and design solutions that meet business needs.
  • Ensure system and infrastructure security, stability, and scalability using industry best practices and standards.
  • Perform system and infrastructure troubleshooting and problem-solving to minimize downtime and ensure optimal performance.
  • Monitor system and infrastructure performance and identify opportunities for improvement to enhance operational efficiency and effectiveness.
  • Develop and maintain technical documentation and standard operating procedures to ensure consistency and scalability.
  • Stay up-to-date with industry trends and advancements in Windows OS, Nutanix hardware, and networking.
  • Experience with virtualization, networking, and storage technologies, as well as cloud-based solutions.
  • Knowledge of scripting and automation tools such as PowerShell, Python, etc.
  • Excellent problem-solving skills and attention to detail, with a focus on minimizing downtime and ensuring optimal performance.
  • Strong communication and collaboration skills, with the ability to work independently and as part of a team.
  • Willingness to be part of a 24/7 on-call rotation to handle off-hour issues.

  

Required:

  • Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
  • 10+ years of experience in server administration and/or engineering
  • Strong certificate management experience.
  • Minimum of 3 years of experience in systems engineering or a related field, with a focus on Windows OS, Nutanix HW, networking, and HCI.
  • Strong technical skills in systems design, implementation, and maintenance, with a focus on Windows OS, Nutanix HW, networking, and HCI.
  • Microsoft Azure IAAS and PAAS experience
  • Demonstrated experience with Server OS 2012R2, 2016, 2019 and 2022.
  • Demonstrated knowledge of Active Directory, DNS, DHCP and Group Policy
  • Demonstrated knowledge and experience with Microsoft HyperV 2012R2-2019 running Clustering and Replication.
  • Demonstrated knowledge of SFTP across different platforms
  • Experience with virtualization, networking, and storage technologies, as well as cloud-based solutions.
  • Knowledge of scripting and automation tools such as PowerShell.
  • Demonstrated experience of Tier3 and Tier4 troubleshooting skills.
  • Excellent problem-solving skills and attention to detail, with a focus on minimizing downtime and ensuring optimal performance.
  • Strong communication and collaboration skills, with the ability to work independently and as part of a team.
  • Ability to identify complex problems, document, and clearly articulate option of resolution including risk, supportability, and analyses for total systems; translate customer requirements into hardware/software specifications.
  • Experience performing systems integration, verification, and validation, and evaluate alternatives including risk, supportability, and analyses for total systems; translate customer requirements into hardware/software specifications.
  • Strong customer service skills.
  • Willingness to be part of a 24/7 on-call rotation to handle off-hour issues.

Desired:

  • Good Networking Skills for VPN, Switches and Phones
  • 8x8 (or other UCaaS) Phone systems
  • PDU/UPS knowledge and requirements
  • WiFi and Access point (Arista and Mist experience preferred) knowledge and troubleshooting
  • Dell VRTX experience or another similar blade knowledge
  • 3 years of experience with Nutanix HW, AHS and HCI
  • Retail Entertainment or Food & Beverage industry experience

WHAT’S IN IT FOR ME?:

Dave & Buster’s is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.

  • Exclusive discounts on food and games at D&B & Main Event.
  • Paid Time Off (PTO) that increases with tenure.
  • 10 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.
  • Medical, dental, vision and voluntary benefits
  • Part Time/Full Time benefits available
  • Sub Benefits:
  • SurgeryPlus, and Telehealth benefits
  • 401k with company match following 6 months of employment.
  • Buster’s Legacy Fund (Support Team Members during difficult Times)
  • Employee Assistance Program (EAP) Offerings.
  • Work out facility on-site.
  • Employee Power Card | Free Video Games.

We work hard, play hard and have FUN!

Salary Range:

102000

-

136000

We are an equal opportunity employer and participate in E-Verify in states where required.

Skills Required

  • Bachelor's or Master's degree in Computer Science, Information Systems, or a related field
  • 10+ years of experience in server administration and/or engineering
  • Strong certificate management experience
  • At least 3 years of systems engineering or related experience focused on Windows OS, Nutanix hardware, networking, and HCI
  • Experience with systems design, implementation, and maintenance
  • Microsoft Azure IaaS and PaaS experience
  • Experience with Windows Server 2012 R2, 2016, 2019, and 2022
  • Knowledge of Active Directory, DNS, DHCP, and Group Policy
  • Experience with Microsoft Hyper-V 2012 R2–2019, including clustering and replication
  • Knowledge and experience with SFTP across different platforms
  • Experience with virtualization, networking, storage technologies, and cloud-based solutions
  • Knowledge of scripting and automation tools such as PowerShell
  • Tier 3 and Tier 4 troubleshooting experience
  • Ability to analyze complex systems problems and document resolution options, risks, and supportability
  • Experience performing systems integration, verification, and validation
  • Ability to translate customer requirements into hardware and software specifications
  • Strong communication, collaboration, problem-solving, and customer service skills
  • Willingness to participate in a 24/7 on-call rotation
  • Networking skills involving VPNs, switches, and phones
  • 8x8 or other UCaaS phone systems experience
  • PDU and UPS knowledge
  • WiFi and access point troubleshooting knowledge, preferably Arista and Mist
  • Dell VRTX or similar blade system experience
  • Three years of experience with Nutanix hardware, AHS, and HCI
  • Retail entertainment or food and beverage industry experience
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The Company
HQ: Dallas, TX
11,243 Employees
Year Founded: 1982

What We Do

Welcome to Dave & Buster's, the ONLY place to Eat, Drink, Play & Watch Sports®, all under one roof! Here, you can immerse yourself in a world of excitement, from our Million Dollar Midway, packed with the hottest arcade games, to our mouth-watering, chef-crafted creations served in our American restaurant. We're not just a destination; we're an experience you won't find anywhere else. And yes, you want to work here. Join us and be part of the team that runs the fun. With Main Event Entertainment (Acquired in 2022) by our side, we're amplifying the entertainment experience for our Guests and Team Members alike. Together, we're creating endless possibilities, setting the stage for unforgettable moments and lifelong memories. The fun never stops! Come be a part of something extraordinary. CAREERS: Apply online today!- https://daveandbusters.wd1.myworkdayjobs.com/Dave_and_Busters_Careers HISTORY: Read more about our culture - https://www.daveandbusters.com/us/en/about/history LOCATIONS: Find a store near you - https://www.daveandbusters.com/us/en/about/locations

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