Jobs at Dave & Buster's

Administer, configure, optimize, and support a corporate Salesforce environment spanning Sales Cloud, Service Cloud, Data Cloud, and CPQ. Responsibilities include declarative development, workflow and automation design, access management, integrations, system monitoring, documentation, testing, platform updates, AppExchange implementation, and advanced Tier 2/3 user support. The role partners with business teams to gather requirements and implement solutions that improve operational efficiency and data security.

Supports the Salesforce ecosystem by troubleshooting user issues, managing users and permissions, assisting with configuration, maintaining data integrity, updating reports and dashboards, supporting training and documentation, and participating in testing and QA. The role partners with Sales, Guest Services, and Operations teams while developing Salesforce administration expertise.

Prepares and cooks menu items according to recipes and food-quality standards, maintains a clean and stocked station, operates kitchen equipment safely, minimizes waste, coordinates with the service team, and follows food-safety procedures. Performs opening, mid-day, and closing duties while delivering accurate, timely meals and a consistent guest experience.

Leads restaurant and entertainment operations under the General Manager, overseeing staff performance, guest experiences, training, staffing, financial results, labor and food costs, safety, and adherence to operating standards. Develops action plans to grow revenue, control expenses, meet budgets, and maintain high morale in a fast-paced environment requiring nights, weekends, holidays, and extended shifts.

Leads restaurant and entertainment operations, overseeing team performance, staffing, training, guest experience, financial results, labor and cost control, safety, and adherence to operating standards. Develops action plans to grow revenue and meet budgets while maintaining high morale and effective managerial coverage. Requires extensive hospitality experience and availability for weekends, nights, and holidays in a fast-paced environment.

Drives event revenue through consultative selling, outbound prospecting, client retention, and sales strategy. Leads and develops a high-performing sales team while managing the full sales cycle, tracking CRM metrics, identifying target markets, nurturing customer relationships, and adapting tactics based on performance and market trends. The role also involves networking, community outreach, presentations, negotiations, and collaboration with regional sales leadership.

Drives event revenue through outbound prospecting, consultative selling, client retention, and new business development. Develops local sales strategies, manages the full sales cycle, tracks performance in CRM and sales data systems, and builds and mentors a high-performing sales team. The role also monitors market trends, manages customer relationships, reports sales progress, and partners with district and regional sales leaders.

Leads platform engineering, integration, DevSecOps, SRE, quality engineering, and enterprise software teams. Establishes engineering strategy, cloud-native standards, CI/CD and infrastructure automation, reliability practices, observability, automated testing, and platform modernization roadmaps. Oversees secure, scalable backend platforms and enterprise integrations while driving AI-enabled engineering, organizational development, talent growth, and executive stakeholder alignment.

Leads enterprise platform and infrastructure operations across Azure, networking, identity, Windows systems, and core platform services. Manages infrastructure engineers, establishes operational standards, drives modernization and automation, improves reliability, oversees incident and problem management, and supports security, compliance, disaster recovery, and business continuity. Partners with architecture, DevSecOps, SRE, cybersecurity, and application teams while managing vendors and developing technical talent.

Manages arcade and virtual reality game equipment to maintain safe, reliable, and playable guest experiences. Leads Game Technicians through hiring, training, development, and retention; performs diagnostics, repairs, preventative maintenance, and daily store maintenance. Ensures equipment and facilities remain safe, secure, and sanitary while supporting guest service and business performance in a fast-paced entertainment environment.

Lead the strategy, lifecycle, and delivery of digital and physical guest-facing products in hospitality and entertainment venues. Responsibilities include managing roadmaps, backlogs, features, user stories, KPIs, research, testing, and stakeholder relationships. The role leads Product Owners and collaborates with design, engineering, marketing, operations, and external partners to create scalable omnichannel experiences and optimize workflows.

The Dishwasher ensures cleanliness and safety by cleaning and sanitizing dishware, operating kitchen equipment safely, and assisting kitchen staff as needed.

Administer and support SAP Concur modules, resolve system errors, manage helpdesk tickets, train users, perform compliance audits, generate T&E reports, and identify process improvements to optimize corporate card and expense operations.

Lead and supervise front-of-house or back-of-house operations to improve business results. Manage staffing, training, guest experience, financial performance (revenue, COGS, labor), safety, and adherence to operating standards in a fast-paced restaurant/entertainment environment.

Prepare and cook menu items to specification, follow recipes and prep sheets, operate kitchen equipment, maintain station cleanliness and sanitation, control food cost and storage, assist team members, communicate clearly, and work flexible schedules including days, nights and weekends.

Lead the media function to drive acquisition and consideration: own paid and organic search, paid social, hyperlocal activation, media mix modeling, agency relationships, budget accountability, and measurement using AI and advanced analytics. Partner with brand, creative, and CRM to convert reach into guest visits and same-store sales growth.

The line cook prepares and presents food, ensuring safety, cleanliness, and quality. Responsible for kitchen maintenance and adhering to company policies.

Design and deliver blended learning programs end-to-end (ILT, virtual, eLearning, videos, job aids). Lead program and project management, collaborate with SMEs and field leaders, facilitate training, implement and measure effectiveness, produce multimedia assets using Articulate 360 and Adobe tools, and support LMS integration and rollouts with occasional travel.

Lead CRM and loyalty strategy to drive retention, frequency, and lifetime value across channels (email, SMS, push). Build lifecycle journeys, segmentation, testing and measurement frameworks. Optimize loyalty program offers and member experiences. Translate analytics into recommendations, partner cross-functionally, manage vendors, and grow membership through acquisition and engagement initiatives.