Jobs at Dave & Buster's

Leads restaurant and entertainment operations, supervises and develops hourly team members, manages labor and cost of goods, and drives guest satisfaction and business results. Responsibilities include recruiting, hiring, coaching, training, professional development, enforcing operating standards, collaborating with management, and maintaining positive staff and guest experiences in a fast-paced environment requiring nights, weekends, holidays, and extended shifts.

Prepares and cooks menu items according to recipes and quality standards. Maintains a clean, safe, and stocked kitchen station; minimizes waste through proper portioning; communicates with expo and service teams; operates kitchen equipment safely; follows food safety procedures; and completes assigned opening, mid-day, and closing duties.

Own the technology product lifecycle for digital website and mobile app solutions. Responsibilities include roadmap planning, feature prioritization, requirements and user story definition, UX reviews, release coordination, stakeholder alignment, scrum participation, product demonstrations, and continuous improvement. The role partners with internal teams, external vendors, support teams, designers, and engineers to deliver products aligned with business priorities, KPIs, and expected outcomes.

Lead the strategy, lifecycle, and delivery of digital and physical guest-facing products in hospitality and entertainment venues. Responsibilities include managing roadmaps, backlogs, features, user stories, KPIs, research, testing, and stakeholder relationships. The role leads Product Owners and collaborates with design, engineering, marketing, operations, and external partners to create scalable omnichannel experiences and optimize workflows.

Leads the enterprise cybersecurity strategy, governance, security operations, risk and compliance programs. Oversees Microsoft security technologies, Zero Trust, identity and access management, cloud and endpoint security, incident response, vulnerability management, data protection, vendor risk, PCI DSS compliance, and AI security governance. Builds and mentors the cybersecurity team, manages vendors and investments, and communicates cyber risks and priorities to executives and the Board.

Architect and document enterprise integration solutions, APIs, microservices, networking, and system designs. Translate business needs into technical requirements, create reusable architecture standards, manage API and integration projects, and ensure development teams follow design patterns. Identify risks, resolve technical gaps, mentor junior architects, and evaluate emerging technologies. The role requires extensive architecture, cloud, API management, systems integration, data mapping, security, and troubleshooting experience.

The Dishwasher ensures cleanliness and safety by cleaning and sanitizing dishware, operating kitchen equipment safely, and assisting kitchen staff as needed.

Lead front-of-house shifts, supervise and develop team members, ensure exceptional guest service and table touches, drive sales and event execution, maintain safety and sanitation, make on-floor decisions, and perform other operational duties during nights, weekends, and holidays.

The Key Hourly position supports Restaurant Managers in running shifts, ensuring excellent guest service, and managing events while gaining leadership experience.

Administer and support SAP Concur modules, resolve system errors, manage helpdesk tickets, train users, perform compliance audits, generate T&E reports, and identify process improvements to optimize corporate card and expense operations.

Lead and supervise front-of-house or back-of-house operations to improve business results. Manage staffing, training, guest experience, financial performance (revenue, COGS, labor), safety, and adherence to operating standards in a fast-paced restaurant/entertainment environment.

Lead and coach game technicians to maintain and repair arcade and VR equipment, ensure preventative maintenance and 100% gameplay availability, create a safe and sanitary guest environment, hire/train staff, and deliver excellent guest service in a fast-paced restaurant/entertainment setting.

Prepare and cook menu items to specification, follow recipes and prep sheets, operate kitchen equipment, maintain station cleanliness and sanitation, control food cost and storage, assist team members, communicate clearly, and work flexible schedules including days, nights and weekends.

Lead the media function to drive acquisition and consideration: own paid and organic search, paid social, hyperlocal activation, media mix modeling, agency relationships, budget accountability, and measurement using AI and advanced analytics. Partner with brand, creative, and CRM to convert reach into guest visits and same-store sales growth.

The line cook prepares and presents food, ensuring safety, cleanliness, and quality. Responsible for kitchen maintenance and adhering to company policies.

Design and deliver blended learning programs end-to-end (ILT, virtual, eLearning, videos, job aids). Lead program and project management, collaborate with SMEs and field leaders, facilitate training, implement and measure effectiveness, produce multimedia assets using Articulate 360 and Adobe tools, and support LMS integration and rollouts with occasional travel.

Lead CRM and loyalty strategy to drive retention, frequency, and lifetime value across channels (email, SMS, push). Build lifecycle journeys, segmentation, testing and measurement frameworks. Optimize loyalty program offers and member experiences. Translate analytics into recommendations, partner cross-functionally, manage vendors, and grow membership through acquisition and engagement initiatives.