ABOUT THE TEAM
Technology is at the core of what we do. Basis Technologies’ innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 400 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.
The Production Operations team is responsible for building and operating the distributed infrastructure that powers our real-time systems. We focus on reliability, scalability, and operational excellence, ensuring our services remain highly available and performant at global scale.
WAYS YOU’LL CONTRIBUTE
Reporting into the Director/Manager, Production Operations, you will partner with the Production Operations Team and will be responsible for engineering Basis DSP production and service systems. You will also contribute by:
- Design, implement, and maintain highly available distributed infrastructure supporting the Basis DSP platform
- Operate and optimize systems processing hundreds of billions of daily transactions
- Drive automation and infrastructure-as-code practices to improve operational efficiency
- Improve observability, monitoring, and alerting across critical production systems
- Perform performance analysis and system tuning across Linux, networking, and application layers
- Lead incident investigation, root cause analysis, and reliability improvements
- Ensure security, resiliency, and scalability across infrastructure and services
- Partner with software engineering teams to improve system reliability and deployment processes
- Participate in an on-call rotation supporting production systems
WHAT YOU BRING TO THE TABLE
- Your passion about technology
- 5+ years of hands-on experience in Systems Engineering, Infrastructure Engineering, or Site Reliability Engineering
- Strong Linux systems expertise (Debian, Ubuntu, CentOS or similar)
- Experience designing and operating large-scale distributed systems
- Experience with infrastructure automation and configuration management
(e.g., Terraform, Ansible, SaltStack) - Strong understanding of system scalability and high availability architectures
(clustering, partitioning, load balancing) - Experience troubleshooting complex production issues across system, network, and application layers
- Programming or scripting experience (Python, Bash, or similar)
- Experience operating database systems (MySQL, MongoDB, Cassandra)
- Experience with monitoring, observability, and alerting systems
- Experience managing infrastructure in cloud environments (AWS, GCP) and on-premises
- Solid understanding of networking fundamentals and protocols
- Strong written and verbal communication skills
WHY JOIN US
- Work on infrastructure handling hundreds of billions of daily events
- Solve large-scale distributed systems challenges
- Collaborate with experienced engineers in a high-impact platform team
- Influence the reliability and scalability of mission-critical systems
Top Skills
What the Team is Saying
What We Do
Basis is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity. Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels. Headquartered in Chicago, Basis is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.
Why Work With Us
Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.
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Basis Offices
Remote Workspace
Employees work remotely.
Basis empowers employees to work where they thrive. As a remote-first company, we trust our people to work remotely, AND offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members are supported where they are.
