ABOUT THE TEAM
The Integrated Client Solutions (ICS) team provides strategic partnership and integrated media solutions to our diverse suite of clients. We deliver Raving Fan Service by helping clients challenge their media objectives and realize their business ambitions. Powered by best-in-class research and planning tools, ICS works in partnership with our sales team to tailor our tech enabled services approach to drive better outcomes and media campaigns.
WAYS YOU’LL CONTRIBUTE
This position will be responsible for acting as the key client contact for a suite of Basis clients. As the Integrated Client Solutions Director, you will be responsible for continually advancing the quality of work across your accounts. You will contribute by:
Stewarding client relationships to ensure their business and media objectives sit at the center of our engagement
Providing strategic leadership across large or multifaceted accounts, ensuring cohesive planning, clarity of direction, and alignment with broader client growth opportunities.
Architecting client strategies with minimal guidance, leveraging deep channel expertise and a proactive solutions-oriented approach.
Overseeing and maintaining effective collaboration between internal stakeholders for the development and presentation of strategic media plans
Delivering high levels of client satisfaction to ensure client retention and growth
Leading by example, supporting Basis’ values and positively contributing to the culture
Overseeing client campaigns and daily requests by identifying, evaluating, brainstorming and recommending new media solutions alongside the team
Contributing to pre-sale support and new business pitches with sales counterparts and other Media Services teams
WHAT YOU BRING TO THE TABLE
Min of 8 years of experience in digital media planning and buying, including site direct and programmatic or equivalent combination of education, training, and experience, etc.
Experience in Pharma marketing is required, both client leadership experience and experience with media buying within the vertical.
Holistic understanding of the digital media landscape including search, social, and programmatic
Strong written and verbal communication
Curiosity and passion for advertising
Strategic thinking and proactive client servicing skills
Strong issue resolution and problem-solving capabilities
Ability to work well in a cross functional team environment
Advanced Excel and PowerPoint skill set
Commitment to creating inclusive, respectful environments where all voices are valued and supported.
Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
BONUS POINTS
Pharma experience preferred
Prior experience at a SaaS organization
Hands on DSP buying experience
Experience working with a 3rd party ad server
Experience in digital reporting dashboards such as Datorama
Experience in search and social media
Basis Certified
Skills Required
- Minimum of 8 years experience in digital media planning and buying
- Experience in pharma marketing including client leadership and media buying within the vertical
- Holistic understanding of the digital media landscape including search, social, and programmatic
- Strong written and verbal communication skills
- Strategic thinking and proactive client servicing skills
- Issue resolution and problem-solving capabilities
- Ability to work well in a cross-functional team environment
- Advanced Excel skill set
- Advanced PowerPoint skill set
- Commitment to creating inclusive, respectful environments and prioritizing equity, access, and continuous learning
- Pharma experience (listed as a bonus but also noted earlier as required)
- Prior experience at a SaaS organization
- Hands-on DSP buying experience
- Experience working with a 3rd party ad server
- Experience with digital reporting dashboards such as Datorama
- Experience in search and social media (channel execution)
- Basis Certified
What the Team is Saying
Basis Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is described as expansive, featuring Flexible Time Off, paid company holidays, year-round half-day Fridays, and a three-week paid sabbatical on a recurring cadence. These offerings are positioned to promote work-life balance and recovery.
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Parental & Family Support — Family-building support includes up to 16 weeks at 100% pay for birthing parents, 8 weeks for non-birthing parents, adoption/surrogacy leave at 100% pay with financial assistance up to $15,000, and access to Maven fertility services. These provisions indicate a comprehensive approach to supporting different paths to parenthood.
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Retirement Support — The retirement plan features immediate 100% vesting with a company match of 50% on employee contributions up to 8% of base salary. This structure provides clear, reliable support for long-term savings.
Basis Insights
What We Do
Basis is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity. Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels. Headquartered in Chicago, Basis is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.
Why Work With Us
Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.
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Basis Offices
Remote Workspace
Employees work remotely.
Basis empowers employees to work where they thrive. As a remote-first company, we trust our people to work remotely, AND offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members are supported where they are.
