Sr Systems Analyst

Reposted Yesterday
Be an Early Applicant
Anaheim, CA, USA
In-Office
105K-141K Annually
Senior level
Digital Media • Gaming • News + Entertainment • Sports
The Role
Provides on-site support, training, troubleshooting, implementation, and development for Disney’s Maximo asset management system and related WSHES technologies. Manages deployments, user access, work orders, reporting, data integrity, integrations, outages, and technical enhancements. Leads process automation, issue resolution, documentation, mentoring, and strategic initiatives while supporting users across shifts, including on-call coverage, weekends, and holidays.
Summary Generated by Built In

Job Posting Title:

Sr Systems Analyst

Req ID:

10161734

Job Description:

About the Role & Team 

If you are reading this, we can guess two things about you: You love bringing technology to people, and you want an opportunity to make magic with the Disney Experiences team.  In a day at work, you may attend meetings to improve processes around the globe, troubleshoot integrations with the teams around safety systems and ride control systems, and gather requirements for new location requirements at new attractions.


As a Sr. Systems Analyst, your primary responsibility is to provide on-site support, training, troubleshooting, implementation and development as related to the asset management system (Maximo). Other responsibilities will include process support for the Worldwide Safety, Health, Engineering & Sourcing (WSHES) organization systems and technology.


You will report to the Sr Mgr-FOS System Reporting & DLR System Processes.


What You Will Do: 
  • Managing project tasks for the deployment of Maximo related application across mobile and desktop environments 
  • Facilitate training for supported systems with users at all levels 
  • Assist users through training and knowledge sharing to enhance understanding and capabilities 
  • Communicate system impairments, outages, and resolution to the user community 
  • Grow team analysts through mentorship, sharing of best practices, and documenting solutions 
  • Troubleshooting general systems maintenance tasks (i.e., creating/adjusting user accounts, PM module maintenance, Work Order tracking module, data integrity, reporting, etc.) 
  • Identify and seek resolution to issues at all application/network/interface/technology/database levels of supported services 
  • Leverage internal system tools to enhance capabilities for users and implement requirements for requested enhancements (no-code toolsets) 
  • Working a variety of shifts to support deployment schedules 
  • Proven ability to work independently with minimal supervision 
  • Automate internal processes and increase the efficiency of recurring tasks 
  • Guiding strategic initiatives for team analysts as Subject Matter Expert

Required Qualifications & Skills: 
  • Proven Database experience utilizing SQL/Oracle query language, including writing complex queries 
  • Self-starter with the ability to identify gaps/needs and work to improve/resolve through necessary channels 
  • Understanding of business impacts and emergent issues, prioritizing risk to decrease resolution time 
  • Strives to achieve high customer service satisfaction 
  • Ability to complete/prioritize projects autonomously and communicate proactively to ensure leadership awareness 
  • Detail-oriented with solid communication skills 
  • Demonstrated partnering skills with local and distributed work teams 
  • Flexibility to adapt to changing priorities in a dynamic environment 
  • Provide after hours on-call support for the client group in a team rotation 
  • Ability to be flexible with work schedule, including weekends and holidays 
  • Comfortable with facilitating/speaking with small to large groups in meeting and training environments 
  • Demonstrated problem solving skills, as well as continuous improvement process skills 
  • Ability to analyze business solutions to recommend efficient technical needs

Preferred Qualifications & Skills: 
  • Business Objects, Snowflake, Tableau or other reporting and data management experience 
  • Experience in Enterprise Asset Management (particularly Maximo) 
  • Experience with evaluating code based solutions (Java, Python, .Net) 
  • 5+ years supporting technology implementations/customer support

Education: 
  • Bachelor’s degree in Computer Science or technology related field, or equivalent experience.

Preferred Education: 
  • Facilities Management certifications 
  • ITIL Foundation certifications 
  • Agile project management certifications

Additional Information  

Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.

The hiring range for this position in California is $105,100.00-$140,900.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job Posting Segment:

Worldwide Safety, Health, Engineer & Sourcing

Job Posting Primary Business:

Safety Assurance (WSHES)

Primary Job Posting Category:

Systems Analysis

Employment Type:

Full time

Primary City, State, Region, Postal Code:

Anaheim, CA, USA

Alternate City, State, Region, Postal Code:

Date Posted:

2026-10-01

Skills Required

  • Proven database experience using SQL or Oracle query language, including complex queries
  • Ability to identify gaps and needs and drive improvements or resolutions
  • Ability to understand business impacts, prioritize risks, and resolve emergent issues
  • Strong customer service orientation
  • Ability to prioritize and complete projects autonomously while communicating proactively with leadership
  • Detail-oriented with strong communication skills
  • Ability to partner with local and distributed teams
  • Flexibility to adapt to changing priorities
  • Ability to provide after-hours on-call support on a team rotation
  • Availability for flexible schedules, including weekends and holidays
  • Comfort facilitating and speaking with small and large groups in meetings and training environments
  • Demonstrated problem-solving and continuous improvement skills
  • Ability to analyze business solutions and recommend efficient technical needs
  • Bachelor’s degree in Computer Science or a technology-related field, or equivalent experience
  • Experience with Business Objects, Snowflake, Tableau, or other reporting and data management tools
  • Experience with enterprise asset management, particularly Maximo
  • Experience evaluating code-based solutions using Java, Python, or .NET
  • Five or more years supporting technology implementations or customer support
  • Facilities Management certification
  • ITIL Foundation certification
  • Agile project management certification

The Walt Disney Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The Walt Disney Company and has not been reviewed or approved by The Walt Disney Company.

  • Pay Growth & Progression — Recent union agreements raised wage floors for large groups of park cast members—e.g., Disneyland’s $24/hour minimum rising to $26 over the contract and Walt Disney World’s path from $18 toward about $20–$20.50 by 2026—signaling upward movement in hourly pay. These steps are described as meaningful improvements for many frontline roles.
  • Healthcare Strength — Company materials outline medical, dental, and vision coverage for many full‑time roles, wellness resources, and (in Central Florida) access to Centers for Living Well clinics and pharmacy. References to mental‑health support and paid time off reinforce a strong core health offering.
  • Wellbeing & Lifestyle Benefits — Complimentary theme‑park admission and discounts on hotels, dining, merchandise, and recreation are positioned as signature perks. Education support through Disney Aspire adds notable lifestyle value for eligible hourly employees.

The Walt Disney Company Insights

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The Company
HQ: Burbank, CA
219,548 Employees
Year Founded: 1923

What We Do

The Walt Disney Company is a leading diversified international family entertainment and media enterprise that operates through segments including entertainment, sports, and experiences.

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