Sr. System Engineer

WellSky Infrastructure and Hosting Operations is a fast-paced, 24/7 SaaS environment. We strive to deliver cutting-edge solutions with unparalleled reliability, security, and performance. We are looking for a dynamic and experienced Senior Systems Engineer to help push our infrastructure initiatives and ensure our systems operate at peak efficiency.

As a Sr. Systems Engineer, you will be the cornerstone of our technology infrastructure, overseeing the design, deployment, and maintenance of high-performing, highly available, and secure systems. You will assist in production change management, service outage administration, and technology evaluations to align with our business goals and infrastructure roadmap.

A day in the life!​

You will be responsible for the following:​

• Infrastructure Design and Implementation: Develop and implement standards for the installation and configuration of high-performing, highly available, and secure infrastructure in both our colocation data centers and public cloud environments.
• Change Management & Service Administration: Spearhead production change management and service outage administration processes to ensure minimal disruption and rapid recovery.
• Technology Evaluation & Deployment: Lead efforts to evaluate, plan, and procure new technologies and platforms, ensuring they meet the requirements of business requests and align with our infrastructure roadmaps.
• Documentation: Create and maintain comprehensive documentation related to system builds, configurations, system administration, associated processes, and policies, including business continuity and disaster recovery plans.
• Compliance & Security: Maintain the confidentiality of sensitive information, adhering to HIPAA and other privacy and security practices, and ensure compliance with NIST Cybersecurity Framework, FIPS, 45 CFR § 160 and 164, and other regulatory controls.
• Incident & Problem Resolution: Resolve and document incidents and problems efficiently, ensuring issues are addressed in a timely manner and root causes are thoroughly investigated.
• Professional Development: Stay current with the latest industry trends, technologies, and best practices by attending educational workshops, reviewing professional publications, and participating in professional working groups.
• Additional Duties: Perform other job duties as assigned, demonstrating flexibility and a proactive approach to emerging challenges and opportunities.

Do you have what it takes?​
​

Required Qualifications:​

• Bachelor’s degree in Computer Science or Information Technology.
• 4-6 years of experience in systems engineering, infrastructure management, or a related role.
• Proven experience with colocation data centers and public cloud environments (AWS, Azure, Google Cloud, etc.).
• Strong experience with VMWare, Cisco UCS, SAN Storage technologies, and Active Directory management.
• Experience with Citrix and Azure AVD/VDI systems is also desirable.
• Strong knowledge of production change management and service outage processes.
• Expertise in evaluating and deploying new technologies and platforms.
• In-depth understanding of system documentation and compliance requirements.
• Excellent problem-solving skills with a track record of effective incident resolution.
• Strong communication skills and the ability to work collaboratively across teams.

Do you stand above the rest?​

​

Preferred Qualifications:​

• ​Healthcare industry experience with HIPAA, NIST Cybersecurity Framework, FIPS, and related regulatory controls.

• Relevant certifications (e.g., pubic cloud provider certifications, CISSP) are highly desirable
• Knowledge of Citrix, Azure AVD, and associated technologies is a plus.
• Proficient in scripting and automation (PowerShell, Python, Ansible, Terraform, etc.).
• Ability to operate within VMWare and Windows Server environments.
• Knowledge of enterprise storage solutions such as Pure and NetApp.
• Solid understanding of networking principles and protocols.

#LI-TC1

#LI-Hybrid​

Additional job expectations applicable to this position include:

• Willingness to work additional or irregular hours as needed
• Working in accordance with corporate and organizational security policies and procedures
• Performing other responsibilities as assigned

WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.

WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.

Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.

Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:

• Excellent medical, dental, and vision benefits
• Mental health benefits through TelaDoc
• Prescription drug coverage
• Generous paid time off, plus 13 paid holidays
• Paid parental leave
• 100% vested 401(K) retirement plans
• Educational assistance up to $2500 per year