Jobs at WellSky

Leads the design, implementation, and lifecycle management of large-scale, highly available software systems. Guides cross-functional teams, defines technical solutions, mentors experienced engineers, drives engineering best practices, and promotes innovation, automated testing, CI/CD, code quality, and operational reliability. Evaluates emerging technologies and AI tools to improve software efficiency, scalability, and performance.

Leads a software engineering team, mentors engineers, and fosters a high-performing culture. Owns project delivery, prioritization, resource planning, risk management, and communication with senior leadership. Makes system architecture decisions, manages technical debt, and ensures scalable, resilient, high-performance solutions. Partners with cross-functional leaders to align technical solutions with business needs and develops future engineering leaders. Uses AI tools and platforms to improve decision-making and workflows.

Leads client experience operations for platforms, processes, and tools, including a generative AI support platform. Oversees cross-functional collaboration with engineering, product, and solutions teams; addresses client pain points; manages platform enhancement intake, prioritization, and release coordination; develops performance metrics; and mentors managers and client-facing teams to improve satisfaction and operational efficiency.

Leads complex enterprise software implementation projects from planning through delivery, managing schedules, budgets, resources, risks, dependencies, governance, and stakeholder communications. Partners with executive sponsors and client project managers, facilitates steering committees, drives change management and solution adoption, improves delivery processes, and mentors project managers. Requires occasional irregular hours and travel up to 50%.

Leads the client success team for Advisory & Outsourced Services, focusing on retention, client satisfaction, referenceability, and growth. Develops client programs, best practices, KPIs, and strategies to improve adoption and reduce churn. Partners with internal teams to address client needs, manages at-risk accounts, reports client health and growth insights to executives, and mentors teammates. Requires healthcare-related client success and management experience, with travel up to 30%.

Designs and implements application integrations, interfaces, workflows, and unified dashboards. Collaborates with project teams and clients, troubleshoots complex software issues, identifies root causes, documents technical constraints, and supports healthcare technology deployments. The role requires experience with APIs, HL7, FHIR, Rhapsody, SFTP, client communication, and technical implementation, with preferred experience in SQL, Windows Server, EHRs, and clinical systems.

Leads multiple engineering teams, oversees software architecture and delivery, defines technical strategy and roadmaps, manages major initiatives, mitigates technical and operational risks, and partners with executives and cross-functional teams. Provides direction to engineering managers and senior engineers, fosters collaboration and accountability, and uses AI tools to improve decision-making and workflows.

Provides procedural and technical support for WellSky healthcare software clients through phone, email, chat, and portal channels. Resolves escalated clinical, billing, training, and technical issues; troubleshoots applications, documents solutions, meets response and resolution targets, and collaborates with teammates. The role supports Bonafide DME clients and may require irregular hours.

Designs, builds, and maintains scalable data pipelines, warehouse solutions, semantic models, dashboards, and reporting environments using GCP, BigQuery, Looker, and related technologies. Troubleshoots production data issues, improves data quality and processing efficiency, documents workflows, supports BI users, contributes to coding standards, and safeguards healthcare and PHI data. Collaborates with data scientists, analysts, and business stakeholders while using AI tools to improve workflows and decision-making.

Provides technical support for WellSky’s Blood Management software by troubleshooting escalated application, database, interface, and integration issues using SQL. Documents investigations and client communications in Salesforce, collaborates with engineering and QA teams to test and resolve problems, escalates unresolved issues, and maintains ownership through resolution while meeting response-time targets.

Drive territory development and lead generation via cold calls, email, social media, and events. Research and qualify leads, schedule demos with account executives, provide solution advice, support regional outreach campaigns, and hand off qualified opportunities to sales.

Leads a software engineering team responsible for architecture, development, delivery, process improvement, and deployment practices. Provides technical direction, manages project execution, supports team performance and career growth, and partners with business and engineering stakeholders. Requires expertise in IBM i, RPGLE, DB2 SQL, full-stack development, AI tooling, application security, Agile delivery, DevOps, CI/CD, and cloud-native technologies.

Leads the architecture, design, development, testing, optimization, and maintenance of scalable .NET software systems. Provides technical guidance, resolves complex production issues, drives quality and innovation, evaluates emerging technologies and AI capabilities, and collaborates with cross-functional stakeholders to deliver reliable solutions. The role includes code reviews, performance tuning, automated testing, and support across the full software development lifecycle.

Owns WellSky solution lifecycles from inception through delivery for revenue cycle management products in post-acute care. Responsibilities include gathering client needs, contributing to product roadmaps, translating requests into requirements and designs, collaborating with development teams, prioritizing features, and using AI tools to support decision-making and workflows. The role is onsite in Overland Park, Kansas, with travel of up to 20%.

Coordinates payer setup, electronic enrollment, EDI connectivity, and payer maintenance across EHR, clearinghouse, and revenue cycle platforms. Supports claims, ERA, EFT, payer onboarding, EDI testing, connectivity validation, issue resolution, reporting, documentation, compliance, and process improvement. Serves as the liaison to payer and clearinghouse partners while ensuring adherence to HIPAA, CMS, state, and payer requirements.

Develops and manages product education and communications programs for WellSky solutions. Translates technical release information into clear client and internal messaging, adoption plans, training content, and self-service resources. Collaborates with solution, technical, training, and professional services teams to close education gaps, maintain learning materials, and measure program effectiveness through stakeholder feedback. Uses AI tools to improve workflows and data-informed decision-making.

Coordinates internal and external projects by organizing tasks, maintaining schedules and documentation, tracking progress and risks, facilitating communication among stakeholders, resolving issues, and reporting project outcomes and deviations to management.

Leads architecture and full software development lifecycle activities for scalable, reliable systems. Collaborates with technical and business stakeholders, resolves complex production issues, guides engineers, evaluates emerging technologies and AI capabilities, and enforces code quality through reviews and automated testing. Requires expertise in C#/.NET, PostgreSQL or SQL, cloud technologies, frontend frameworks, and test automation.

Serves as a liaison between WellSky and clients, managing contract adjustment requests, coordinating resolutions, strengthening long-term relationships, and improving client lifecycle experiences. The role partners with internal stakeholders on negotiation strategies, analyzes and drafts proposals and business communications, and supports efficient completion of client action items.

Designs, implements, maintains, and troubleshoots network infrastructure, including routers, switches, firewalls, and VPNs. Monitors performance, resolves issues, documents configurations and procedures, and collaborates with senior engineers, clients, and cross-functional teams to deliver secure network solutions. The role requires basic networking knowledge, occasional travel, and work in a corporate office environment.