Sr. Supply Chain Program Manager - Spares Supply Chain

Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the hardware infrastructure underlying this growth including AI! CSCP’s vision is to empower customers to achieve more by delivering Cloud and AI capabilities at scale. Our mission is to deliver the world's computer with an industry-leading supply chain. The CSCP organization is responsible for traditional supply chain functions such as plan, source, make, deliver, but also manages supportability (spares), sustainability, and decommissioning of datacenter assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is supported by more than 300 datacenters around the world that enable services for more than 1 billion customers in over 90 countries.
Within CSCP, the Spares Supply Chain organization is reinventing and transforming the cloud service parts supply chain.  Our goal is to ensure the right spare parts are in the right place at the right time to support global capacity requirements and make sure our customers have the cloud capacity they need when they need it.

Drive strategic programs and workstreams that enable the transformation of the Spare Parts Supply Chain for Microsoft’s cloud infrastructure

Develop and drive the vision and future state process & systems roadmap with clear articulation of business impact, success metrics, and KPIs

Program-manage the deployment and adoption of new supply chain capabilities and processes including change management to create and maintain alignment

Partner with business and engineering teams to define requirements, drive prioritization of work, delivery schedules and resource plans 

Define program scope, schedules, issues, and risks, and conduct program status reviews with key  stakeholders and senior leadership

Cultivate strategic relationships globally, and influence business and technical decision makers through verbal, written and visual communication 

Employ the latest AI technologies to continually improve personal productivity and drive business impact

Perform data analysis and visualization using appropriate tools including SQL, PowerBI and Excel

Minimum qualifications:
Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 3+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred qualifications:
Hands-on experience in supply chain transformation strategies, digital transformation, process reengineering, and/or major systems deployments

Understanding of process engineering and software development lifecycle, including gathering, analyzing, and defining business and functional requirements 

Written and verbal communication skills, with ability to create and deliver executive communications on complex solutions 

Demonstrated ability to influence diverse technical and non-technical groups, spanning all organizational levels in a highly matrixed environment

Hands-on experience with AI tools & technologies such as Copilot and Vibe Coding

Proficient with Microsoft M365 applications, Visio, MS Project, SQL, and Power BI

SAP proficiency a plus 

Knowledge of supply chain management, demand & supply planning, procurement processes, planning and/or hardware service models  

Understanding of cloud infrastructure and datacenter technologies and operations  

Lean/Six-Sigma training, Kaizen, Agile, CPIM/CSCP certification

Program Management and/or Change Management certification, e.g., PMP, Prosci

#CSCP #CSCPJobs

Supply Chain Program Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.