Sr Strategic Account Manager

Posted 17 Days Ago
Hiring Remotely in Nevada
Remote
145K-160K Annually
Senior level
Artificial Intelligence • Machine Learning • Software • Analytics
Our mission is to verify 100% of good identities in real-time and completely eliminate identity fraud on the internet.
The Role
The Senior Strategic Account Manager will drive sales and maintain consultative relationships with major financial accounts. Responsibilities include managing the post-sales customer journey, identifying expansion opportunities, coordinating technical resources, and analyzing customer data. The role involves working with sales teams to grow the account management function and acting as an expert on Socure's solutions.
Summary Generated by Built In

Predictive analytics and machine learning power Socure’s groundbreaking technology and fuel our mission to verify 100% of good identities in real time and completely eliminate identity fraud on the internet.

Socure is the world leader in digital identity verification and fraud prevention. Our recent awards include Forbes 2022 America’s Best Startup Employers, The Forbes Cloud 100, The Deloitte Technology Fast 500, and Inc. 5000’s fastest growing companies.

Listen to why some of the world’s top technology investors see the enormous, transformative potential in Socure’s mission and products:

https://www.youtube.com/watch?v=ifM9_jPQCv8

About the role: 

We are looking for a Senior Strategic Account Manager to join and be a key member of Socure’s Growth team. In this role, you'll own major financial existing accounts, drive sales, ongoing, consultative relationships and be the face of Socure throughout the post-sales customer journey - from onboarding to implementation to renewal - and create and implement strategic account plans focused on enterprise-wide deployments of products and services.

Responsibilities:

  • Partner with our Direct and Channel Sales Teams to develop, scale, and grow our post-sales Account Management function 

  • Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization

  • Identify expansion and up-sell opportunities, new use cases, and play a key role in renewing enterprise customer contracts

  • Manage time-to-revenue timelines following contract signing, including product delivery, integration between customer infrastructure and company SaaS service, and sign-offs

  • Coordinate technical resources needed for up-sell opportunities and support issues, and own status reporting to support revenue projections

  • Act as an escalation point for renewals strategy, critical account issues, and ongoing account planningAnalyze customer data to identify and propose new ideas and processes to prevent issues and increase product usage

  • Quickly absorb new information via Socure University training program and external sources to become an expert on our solutions

Qualifications: 

  • BA/BS required

  • Minimum 8 years experience in Account Management, with at least three years as a Strategic Account Manager, or similar role

  • Experience managing complex enterprise accounts and leading the relationship at all levels of the institution from executive to business owners

  • A proven track record of quota achievement and demonstrated career stability

  • Excellent communication and presentation skills

  • Attention to detail, strong organizational skills, and a bias for action

  • A self-starter approach to work and the ability to adapt and thrive in rapidly changing circumstances

  • Salesforce knowledge

  • SaaS background 

  • Analytical capabilities and the ability to tell a story with data

Salary Disclosure:

Base Salary range: $145,000-160,000

This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job related factors. Socure's compensation and rewards package for full time roles includes a market competitive salary, equity, comprehensive benefits, and, for applicable roles, commissions plans or an annual discretionary performance bonus. This position is eligible for a generous sales incentive bonus. 

#LI-Remote

Socure is all about encouraging people to push the boundaries of what’s possible through top-tier performance, innovation, ownership, and shared expertise.

We empower excellence by providing great perks and benefits to both our fully remote employees in North America and our hybrid teams in India.

To learn more, check out Socure’s Career Page: https://www.socure.com/company/careers

Socure is an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how our work is changing the world, check out these articles and videos:

  • Socure is Forbes' 2022 Best Startup Employer: https://bit.ly/3fbNw8S

  • Socure Accelerates Onboarding for 50+ Crypto, Neobanks, and More: https://bit.ly/3dwN2K7

  • Socure's Impact on Financial Inclusion: https://www.youtube.com/watch?v=Y6nBc6s1wsU

  • Socure's Impact on Fraud Prevention: https://www.youtube.com/watch?v=M46UG8QyKe4

  • Archives & Press Releases: https://learn.socure.com/about/press-release

Top Skills

Salesforce
The Company
Chennai, Tamil Nadu
386 Employees
On-site Workplace
Year Founded: 2012

What We Do

Socure is the leading platform for digital identity trust. Its predictive analytics platform applies artificial intelligence and machine learning techniques with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet to verify identities in real time. The company has more than 750 customers across the financial services, gaming, telecom, and e-commerce industries, including three of the top five banks, seven of the top 10 card issuers, three of the top MSBs, the top payroll provider, the top credit bureau, and over 100 of the largest and most successful FinTechs. Marquee customers include Chime, Varo Money, Public, Stash, and DraftKings.

Socure has received numerous industry awards and accolades, including being named to Forbes America’s Best Startup Employers 2021, being awarded Best New Technology Introduced over the Last 12 Months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked number 70 in Deloitte’s Technology Fast 500™, being listed as a Gartner Cool Vendor, being recognized by Forbes as one of the Top 25 Machine Learning Startups to Watch, being named to CB Insights: The FinTech 250, and being awarded Finovate’s Award for Best Use of AI/ML, to name a few.

Why Work With Us

Socure is a critical part of the infrastructure of the digital economy and what we do is critical to ensure the safety of anyone doing any sort of business on the internet. Because of our technology digital identity theft will be eradicated and more people will be included in the digital economy than ever before.

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