Jobs at Socure

Own the technical program for Socure’s partner ecosystem, including API discovery, integration specifications, roadmap prioritization, launch readiness, troubleshooting, monitoring, documentation, and partner certification standards. Drive engineering execution without direct authority, support customer implementations, enable Solutions and Sales teams, and establish scalable integration patterns. The role requires strong REST API, distributed systems, debugging, documentation, partner management, and AI-assisted workflow skills.

Serves as the technical client contact throughout sales and implementation, matching customer needs to identity and fraud solutions. Presents products, prepares statements of work and pricing, leads stakeholder meetings, coordinates cross-functional resources, supports enterprise engagements, and translates complex analytics into recommendations. Requires client-facing experience, fraud or credit risk analysis knowledge, business process re-engineering experience, strong project leadership, communication, presentation, prioritization, and collaboration skills.

Provides onsite and remote IT support for macOS and Windows users, resolving hardware, software, access, and collaboration issues. Manages endpoint enrollment and lifecycle through MDM, supports Okta and Google Workspace access, troubleshoots Slack, Zoom, networks, and conference-room AV, and maintains hardware inventory. Documents solutions, identifies recurring issues, and automates repetitive tasks. Requires three days onsite in San Francisco and occasional equipment handling up to 50 pounds.

Leads Socure’s fintech go-to-market organization, owning P&L, sales strategy, bookings, revenue growth, and market expansion. Builds and manages a high-performing GTM team focused on new-logo acquisition and account growth, overseeing the full sales lifecycle from pipeline generation through closing and post-sale handoff. Develops executive relationships, collaborates with Product, Marketing, and Account Management, represents Socure at industry events, and drives performance through metrics, forecasting, and accountability.

Generate qualified sales opportunities through outbound prospecting across focus accounts. Research prospects, personalize outreach using AI tools, engage buyers through calls, email, LinkedIn, and events, qualify business needs, and book meetings for Account Executives. Maintain accurate Salesforce records, share prospect feedback, test outreach approaches, and improve team workflows. Success is measured by qualified meetings, pipeline contribution, conversion, and consistent execution.

Leads Socure’s strategic financial-services channel partnerships, including core banking, digital banking, banking-as-a-service, and systems integration partners. Owns partner strategy, recruitment, agreements, joint business plans, partner-sourced pipeline, quota-carrying revenue, co-selling, forecasting, and executive relationships. Collaborates with Product, Engineering, Marketing, Legal, Finance, and Sales to deliver integrations, campaigns, enablement, and repeatable channel growth across banks, credit unions, and fintechs.

Own full-cycle recruiting for go-to-market roles across sales, marketing, customer success, and revenue operations. Develop data-driven sourcing strategies, advise hiring managers, manage recruiting pipelines in Ashby, and deliver strong candidate experiences. Contribute to employer branding, process improvement, DEI, training, and talent planning while maintaining a SaaS sales and marketing network and mentoring junior recruiters.

Build production agentic AI systems and internal automation for business teams. Prioritize high-impact workflows, develop multi-step LLM agents, integrate platform capabilities, implement human-in-the-loop controls, and establish reusable design patterns. Evaluate reliability, accuracy, speed, and failure modes while collaborating with nontechnical stakeholders. The role requires strong Python and backend engineering skills, production LLM experience, systems thinking, and the ability to operate independently in ambiguous problem spaces.

Own the end-to-end data science lifecycle for workforce identity and hiring fraud detection. Analyze identity, device, behavioral, resume, and application data; develop fraud rules, machine learning models, and anomaly detection systems; and support deployment and monitoring in RiskOS. Collaborate on GenAI resume verification and explanation tools, evaluate LLM components, partner with engineering on productionization, and communicate model performance and customer impact to product, GTM, and consulting stakeholders.

Design and build production agentic AI systems and internal automation workflows across business functions. Responsibilities include prioritizing high-impact automation, developing multi-step and multi-agent workflows, integrating agent platforms, implementing human-in-the-loop controls, improving reliability and observability, evaluating performance, and shaping reusable AI engineering patterns. The role requires collaboration with nontechnical stakeholders and ownership of ambiguous problems from definition through measurable business impact.

Lead public-sector client implementations of Socure’s AI-powered identity verification and fraud prevention platform. Responsibilities include solution architecture, platform configuration, automated decisioning workflows, API and data integration troubleshooting, client training, documentation, and cross-functional collaboration. The role translates client goals into optimized configurations, supports scalable deployments, and identifies opportunities to improve automation, performance, and measurable business outcomes.

Leads technical sales engagements for identity verification and fraud prevention solutions. Responsibilities include discovery, solution design, technical workshops, proof-of-concept development, product demonstrations, and advising enterprise clients. Partners with Sales, Product, Data Science, Engineering, and Customer Success; translates technical capabilities into business value; provides domain expertise in fraud, risk, compliance, and regulated industries; contributes to thought leadership; and mentors junior consultants.

Drive strategic growth across the fintech vertical by managing greenfield and expansion opportunities, leading full-cycle enterprise SaaS sales, building executive relationships, conducting consultative selling, forecasting pipeline, and collaborating with product, engineering, and marketing teams. The role focuses on AI-powered identity and fraud solutions for complex fintech customers and includes industry engagement through events and client meetings.

Leads Socure’s public-sector capture and proposal function, overseeing opportunity qualification, pre-solicitation shaping, teaming, pricing, compliant proposal development, orals, and awards. Builds scalable processes, teams, tools, content libraries, and performance metrics while managing priority pursuits. Partners with sales, government affairs, finance, legal, security, product, engineering, and external integrators to improve win rates and ensure procurement compliance. Conducts debriefs and win/loss reviews to continuously improve capture strategy and execution.

Leads Socure’s public-sector market strategy across federal, state, local, education, and healthcare segments. Develops market plans, account prioritization, value-creation initiatives, ecosystem partnerships, contract-vehicle strategies, capture priorities, pricing, packaging, and government-specific offerings. Partners with Sales, Product, Engineering, GRC, Legal, and Government Affairs to drive measurable revenue growth, market penetration, and strategic positioning. Builds playbooks, KPIs, dashboards, and eventually a market intelligence, capture, and business development team.

Executive leader responsible for channel and partner ecosystem strategy, joint revenue growth, market expansion, and strategic alliances. Builds reseller, technology partner, and systems integrator relationships; aligns Sales, Product, Marketing, and Customer Success; establishes channel program standards; uses performance data to improve outcomes; and leads, mentors, and develops a high-performing channel leadership team through organizational change.

Manage marketing automation workflows, database structure, list processing, lead routing, CRM synchronization, and technical campaign deployment. Execute quality assurance for emails, landing pages, forms, tracking, and dynamic content while maintaining privacy compliance. Streamline processes, document procedures, and collaborate with AI and automation teams to improve campaign operations.

Develop and deploy deep learning models for fraud detection, risk management, and identity verification. Work across diverse data modalities, including tabular data, text, point clouds, and images, throughout the machine learning lifecycle. Responsibilities include data exploration, feature engineering, model training, evaluation, deployment, monitoring, and communicating results. Collaborate cross-functionally, make technical decisions independently, and apply emerging AI and machine learning techniques to production challenges.

Own centralized Product Operations systems, reporting, analytics, and process governance. Build dashboards and metrics, improve data quality, standardize planning and prioritization workflows, facilitate cross-functional handoffs, and connect product strategy to roadmap execution. Support planning cycles, business reviews, and leadership reporting while enabling embedded product teams through documentation, training, tooling, and repeatable processes.

Develop technical employment-marketing content that showcases Socure’s engineering challenges, architecture, APIs, machine learning, identity, fraud, and infrastructure work. Interview engineers and technical leaders, write blogs, deep dives, whitepapers, and recruiting copy, and distribute content through developer communities, publications, social channels, and talent platforms. Partner with engineering, recruiting, employer brand, marketing, design, and subject matter experts while maintaining editorial quality and using AI tools thoughtfully.