Sr. Staff Product Manager, Merchants

Posted 7 Days Ago
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Hiring Remotely in San Francisco, CA, USA
In-Office or Remote
196K-403K Annually
Senior level
Social Media
Our mission is to bring everyone the inspiration to create a life they love.
The Role
Lead AI/ML-driven merchant and shopping product strategy, define vision, partner with Engineering, Data Science, Design and Marketing, launch personalization and LLM-powered experiences, set metrics, prioritize opportunities, and guide cross-functional teams to deliver scalable merchant discovery and shopping features.
Summary Generated by Built In

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

We're looking for a passionate and strategic AI/ML Product Manager to drive the future of merchant presence and shopping experiences on Pinterest. As part of our Merchant team, you’ll work across Engineering, Data Science, Product Marketing, and Design to deliver industry-leading AI and ML solutions, including the use of LLMs, to identify and surface relevant, high quality merchants across all segments. This will help Pinners discover new brands, increasing their confidence and consideration for shopping, while helping our merchants build new, diverse audiences. You’ll ship impactful models and experiences which direct high-traffic Pinterest surfaces, including both organic and paid, playing a key role in Pinterest’s top strategic theme for the years ahead.


What you’ll do:

  • Define, design, and launch thoughtful AI/ML-powered experiences that help users discover, curate, and shop ideas tailored to their unique taste.
  • Partner cross-functionally with Engineering, Design, and Data Science to craft seamless and delightful experiences at the intersection of user experience, ML, and AI.
  • Set product vision, influence strategy, write requirements, develop hypotheses, and establish success metrics for critical personalization initiatives.
  • Identify and prioritize new opportunities to advance the relevance, impact, and sophistication of personalization across Pinterest’s Curation portfolio.
  • Autonomously navigate and resolve complex, ambiguous product challenges—and influence product strategy across multiple teams.

What we’re looking for:

  • Track record in AI/ML products: Experience building and launching personalized experiences, ideally at scale, for e-commerce platforms.
  • Technical fluency: Strong understanding of AI/ML product development; usage of LLMs for scale, ability to credibly partner with engineers and data scientists across the stack.
  • Strong product discovery skills: You’re comfortable talking to business customers, mapping workflows, validating problems, and translating insights into clear product strategies and roadmaps.
  • Sharp communication: Comfortable presenting to executives and cross-functional audiences; excels at simplifying complex technical and product concepts to drive clear decisions.
  • Comfort with ambiguity and a bias for action: You can bring clarity to ambiguous problem spaces and move quickly while keeping stakeholders informed.
  • Strategic and customer-centric: Deep empathy for user needs, with an ability to turn rich data and insights into new opportunities and delightful features.
  • Ecosystem Understanding: Strong experience in B2B2C or “dual-customer” operating models to deliver delightful experiences for multiple stakeholders. 
  • Collaborative influencer: Ability to build trusted relationships with a variety of internal partners (including Advanced Technology, Product Marketing, Sales, Trust & Safety, Monetization, and more) and align them to shared goals.
  • Ownership mindset: Skilled at defining what success looks like, rallying teams, and guiding projects from ideation to successful launch.
  • Bachelor’s degree in a relevant field such as Computer Science, or equivalent experience.

Relocation Statement:

  • This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:
  • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  • This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

#LI-REMOTE
#LI-REX

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only
$195,738$402,990 USD

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
 
By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.

Skills Required

  • Experience building and launching AI/ML-powered personalized products
  • Experience using LLMs and partnering with engineers and data scientists on ML systems
  • Experience with personalization for e-commerce or merchant platforms
  • Strong product discovery skills: customer research, workflow mapping, problem validation
  • Strong communication and executive presentation skills
  • Experience operating in B2B2C or dual-customer operating models
  • Ability to autonomously navigate ambiguous problems and drive product from ideation to launch
  • Ownership mindset and ability to align cross-functional stakeholders
  • Bachelor's degree in Computer Science or equivalent experience

Pinterest Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinterest and has not been reviewed or approved by Pinterest.

  • Fair & Transparent Compensation Compensation is considered competitive in core technical roles, with clearly defined base, bonus, and RSU components. Vesting schedules and pay elements are articulated clearly, supporting visibility into total rewards.
  • Parental & Family Support Policies include substantial paid parental leave globally alongside fertility and family‑building benefits, adoption assistance, and dedicated caregiver supports. Communications also highlight a phased return‑to‑work approach.
  • Flexible Benefits PinFlex enables role‑dependent hybrid/remote work with home‑office, connectivity, and commuter support, plus the option to work internationally for a limited period with approval. Time away is reinforced by a paid company shutdown and generous vacation framing.

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The Company
HQ: San Francisco, CA
0 Employees

What We Do

Pinterest is the visual inspiration platform people around the world use to shop products personalized to their taste, find ideas to do offline and discover the most inspiring creators. Today, more than 460 million people come to the platform every month to explore and experience billions of ideas that have been saved. We’re proud to help people to discover and do what they love.

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