Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.
Essential Duties and Responsibilities (in descending order of percentage of time required)
- Own day-to-day website and app operations , ensuring all content, products, collections, and promotions are accurately executed and maintained
- Execute merchandising updates across digital properties, including product setup, categorization, navigation, badging, pricing displays, and promotional placement
- Configure and launch promotions, campaigns, and site updates according to timelines and business requirements
- Perform thorough QA on all updates to ensure accuracy, functionality, and a seamless customer experience across devices
- Manage backend systems and administrative workflows within CMS and commerce platforms
- Coordinate execution across cross-functional teams, including managing tickets, tracking requests, and ensuring timely completion of work
- Conduct regular site audits to identify issues, gaps, and optimization opportunities across product pages, category pages, and key user flows. Update site as needed based on audits and feedback.
- Analyze website and product performance using analytics tools, identifying trends, risks, and opportunities to improve conversion, revenue, and engagement
- Optimize product presentation, content, and merchandising strategies based on performance insights and business priorities
- Support launches of new products, promotions, and campaigns by ensuring proper setup, QA, and execution on-site
- Track and maintain operational performance metrics, including launch timeliness and error rates
- Ensure site content and merchandising adhere to brand standards and best practices
- Assist in maintaining reporting and dashboards to support team visibility into site performance and execution metrics
- Stay abreast of new design technologies, techniques, and resources that will help to improve workflow and quality of projects. Find opportunities to automate and improve reporting
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
- Protect Chamberlain Group’s reputation by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating on projects as needed.
Minimum Qualifications (requirements necessary to perform listed duties and responsibilities)
Education/Certifications:
- BS/BA in Marketing, Web Development, Computer Science or related field, or equivalent experience
Experience:
- 2+ years of web strategy and site management experience
- 2+ years of experience in digital merchandising, eCommerce, website or app management
- 1+ years using content management systems
- 1+ years experience with Google Analytics (GA4)
- Proven hands-on experience managing and updating websites within a CMS or commerce platform
- Experience with product merchandising strategies in an eCommerce environment
Knowledge, Skills, and Abilities:
- Strong analytical skills with the ability to translate data into actionable insights
- High attention to detail with strong organizational and execution skills
- Ability to manage multiple priorities in a fast-paced environment
- •Understanding of Google Analytics (GA4)
- Strong verbal and written communication skills with high attention to detail
- •Critical thinking and problem-solving skills
- Able to work effectively in a constantly evolving environment
- Ability to work with multiple departments on various projects depending on priorities
- Able to multitask, prioritize and manage time efficiently to meet tight deadlines
Other:
- 5% travel required; valid driver's license
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
Skills Required
- Bachelor's degree in Marketing, Web Development, Computer Science, or a related field, or equivalent experience
- 2 or more years of web strategy and site management experience
- 2 or more years of digital merchandising, eCommerce, website, or app management experience
- At least 1 year of experience using content management systems
- At least 1 year of experience with Google Analytics 4 (GA4)
- Hands-on experience managing and updating websites within a CMS or commerce platform
- Experience with product merchandising strategies in an eCommerce environment
- Strong analytical skills and ability to translate data into actionable insights
- High attention to detail, organizational skills, and execution skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong verbal and written communication skills
- Critical thinking and problem-solving skills
- Ability to work effectively in a constantly evolving environment
- Ability to work with multiple departments on various projects
- Ability to multitask, prioritize, and manage time efficiently to meet tight deadlines
- Valid driver's license
What the Team is Saying
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Chamberlain Group Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is considered comprehensive, with multiple plan options (PPO/HSA), mental‑health support, and wellness resources, plus onsite amenities such as a gym and meditation space. Copays/pricing are characterized as reasonable in places, aligning with a broadly competitive offering.
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Leave & Time Off Breadth — Time off is presented as generous, spanning PTO, paid holidays (including floating days), sick leave, bereavement, and paid volunteer time. Flexible or hybrid options and summer hours are also highlighted as part of the overall package.
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Equity Value & Accessibility — A companywide Growth Share Plan launched in March 2025 is positioned to share in long‑term business performance on top of salary, bonus, and core benefits. Public listings further reference equity opportunities beyond standard cash compensation.
Chamberlain Group Insights
What We Do
Chamberlain Group is a global leader in intelligent access and Blackstone portfolio company. Powered by its myQ technology platform, CG delivers seamless, secure access solutions for millions of homeowners, businesses, and communities around the world. CG's flagship brands, LiftMaster® and Chamberlain®, are trusted in more than 36 million homes, while over 15 million users rely on the myQ® app each day to manage and monitor access with ease. CG’s patented vehicle-to-home connectivity solution, myQ Connected Garage, is integrated with leading automotive manufacturers and available in millions of vehicles, extending smart access beyond the home.
Why Work With Us
At CG, our ONETEAM is united by our mission to make access simple and secure. As a pioneer in the smart access industry, you'll have the opportunity to develop products that make a direct impact on the daily lives of millions of people -- allowing them to seamlessly and securely access their homes, communities and businesses.
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Chamberlain Group Teams
Chamberlain Group Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We seek to balance individual, collective and business needs while leveraging the benefits of working remotely and working in the office.
