Sr. Specialist, Owned Channels (Email and SMS)

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Katy, TX
In-Office
Retail
The Role

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Academy Sports + Outdoors’ Marketing Team is looking for a senior specialist to grow our owned channels in customer marketing. This role includes planning, forecast and coding for email and SMS campaigns. A successful candidate will leverage insights to recommend an overall plan to support a marketing brief, and drive efficiencies in email production, leveraging dynamic email templates and HTML.

Job Description:

Education: 

  • Bachelor’s degree in relevant field of study or equivalent years of related work experience required 

Work Experiences: 

  • 3-5 years of email marketing, email operations and web analytics marketing experience.  

  • 2-3 experience coding HTML emails with dynamic content 

  • ESP experience required 

  • Retail experience a plus 

Skills:  

  • Expertise in preparation of email marketing campaigns (inclusive of landing pages, HTML coding, etc.) 

  • Excellent analytic skills with the ability to use key tools to dive deep and provide analysis consistently on performance metrics 

  • Ability to create leadership level presentations and communicate with large groups as to the performance of the channel 

  • Computer skills: Adobe design products (Photoshop), Microsoft Office, Omniture/Adobe Analytics & other web analytics platforms expertise required. 

  • Ability to work in a fast-paced, real-time environment 

  • Communication – excellent written, listening, verbal and e-mail skills 

  • Strong organizational skills to ensure critical timelines are met 

  • Strong presentation skills 

  • Detail-oriented with ability to deliver project deliverables with little supervision 

  • Ability to work flexible hours such as evenings, weekends, and holidays if needed 

  • Acceptable level of hearing and vision to perform job duties 

  • Communication – effective listening, speaking, and writing 

Responsibilities:  

  • Build and optimize complex & personalized journeys  

  • Manage the review of analytics from ESP, Google Analytics and other applicable tools to provide insight on current campaigns and channel performance, and suggest improvements as needed  

  • Lead cross functional meetings to reach decisions on content and overall user experience 

  • Utilize email and SMS platform to build messages, segment lists and deploy marketing 

  • Optimize content, implement process improvements, etc. based on gathered empirical data 

  • Cultivate relationships with category merchandisers, the creative team, the analytics team, merchants, and marketing to ensure key sales drivers have the proper coverage 

  • Supports the Email & SMS Marketing Manager in the execution of strategic Email & SMS Marketing long term plans that integrate with organizational marketing initiatives 

  • Analyze trends, draws conclusions, and provides recommendations of content, subject line, aesthetic testing. 

  • Works closely with the category marketing, E-Commerce team and other key marketing teams to ensure online marketing efforts are obtaining an acceptable ROI. 

  • Creates research plan to identify strategic online marketing initiatives, keeps up with industry trends, and work with Digital Marketing to expand the Academy database. 

  • Drive engagement with proper audience segments as database grows. 

  • Develop a thorough understanding of and follow Academy’s policies, procedures, and safety rules 

  • Responsibilities may change; team member may be required to perform other tasks as assigned 

Physical Requirements & Attendance: 

  • Regular attendance required 

  • Acceptable level of hearing and vision to perform job duties 

  • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior 

 

Full timeEqual Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

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The Company
HQ: Katy, TX
10,555 Employees
Year Founded: 1938

What We Do

At Academy Sports + Outdoors, we believe in the power of fun. And we believe in helping our customers have more of it. With a wide assortment of sporting and outdoors gear, Academy offers the best brands under one roof — curated to make the most of every budget. Day in and day out, our 20,000+ Team Members bring a sense of adventure, energy, and passion to work. Understanding our people and the things that matter to them has been at the core of Academy culture for over 80 years. We take pride in creating a workplace that values hard work, commitment, growth, and of course, FUN.

Academy — headquartered in Katy, TX, a suburb of Houston — is one of the nation’s largest sporting goods and outdoor stores. We offer a broad assortment of quality hunting, fishing, and camping equipment and gear, as well as sports and leisure products, footwear, apparel, and much more.

Originally founded in 1938 as a family business in Texas, Academy has grown to a wide network of stores across many states, with $6.8 billion in annual revenue.

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