- Review ACH transactions and reports to detect and prevent fraudulent, suspicious, or erroneous activity.
- Conduct ACH risk assessments and audits to evaluate the bank's compliance with the ACH rules and regulations, as well as internal policies and procedures.
- Apply ACH risk management and mitigation strategies, policies, and procedures to minimize the bank's exposure to ACH losses and conduct ACH investigations and recovery.
- Provide ACH risk advisory and training to the bank's staff and clients and maintain effective communication with internal and external stakeholders.
- Investigate and resolve ACH disputes, claims, and exceptions, and coordinate with the ACH network, other financial institutions, and law enforcement agencies as needed.
- Keep abreast of the latest trends, developments, and best practices in the ACH industry, and participate in relevant forums and committees.
- Strong knowledge of the ACH rules and regulations, as well as the applicable laws and regulations related to ACH transactions.
- Proficient in ACH systems, tools, and software, within EPN, Federal Reserve Bank or core system.
- Excellent analytical, problem-solving, and decision-making skills, with attention to detail and accuracy.
- Effective communication, presentation, and interpersonal skills, with the ability to work independently and collaboratively.
- High School Diploma or GED. Minimum of five years of experience of banking or financial operations.
- Bachelor's degree in finance, accounting, business, or related field.
- Minimum of five years of experience in ACH risk management, operations, or compliance.
- Knowledge of NACHA Rules and Guidelines, Regulation E.
- AAP Certification.
Skills Required
- High school diploma or GED
- At least five years of banking or financial operations experience
- Strong knowledge of ACH rules, regulations, and applicable laws
- Proficiency with ACH systems, tools, and software, including EPN, Federal Reserve Bank, or core systems
- Strong analytical, problem-solving, decision-making, attention to detail, and accuracy skills
- Effective communication, presentation, and interpersonal skills
- Ability to work independently and collaboratively
- At least five years of ACH risk management, operations, or compliance experience
- Bachelor's degree in finance, accounting, business, or a related field
- Knowledge of NACHA Rules and Guidelines and Regulation E
- AAP Certification
Valley Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.
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Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
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Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
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Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.
Valley Bank Insights
What We Do
At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.
