What You'll Do:
- Lead professional services projects with some of the largest companies in the world, as the accountable design face (Solution Manager) with the objective of driving optimal design quality, leading industry practices, and maximum synergy across the entire Coupa suite
- Perform a Leading role within the Coupa Professional Services COE to drive enablement on business process expertise and consulting best practices across the wider Coupa delivery teams
- Conduct architectural design reviews on implementations to ensure quality in delivery from our and partner implementation teams
- Develop and implement standardized procedures, templates and tools to enhance the quality of delivery team operations
- Foster and develop relationships with customers key stakeholders
- Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success
- Collaborate with documentation and product management teams to share expertise in further developing content & product
What You Will Bring to Coupa:
- Must have hands-on Coupa experience (implementation / consulting)
- 7+ years in Procure-to-Pay / Source-to-Contract (consulting, SaaS, or in-house)
- Experience leading teams or global SaaS implementations
- Strong client management with proven delivery of workshop management, successful & on-time go-lives
- Deep understanding of Procurement + Finance processes and systems
- Experience across industries (e.g. Healthcare, Retail, FS, Manufacturing, Oil & Gas)
- Strong stakeholder management (exec-level, cross-region) and communication skills
- Strong understanding of delivery methodologies and customer success principles
- Highly organized, strong problem-solving and analytical skills
- Experience with similar platforms (e.g. Ariba, Ivalua, Jaggaer, GEP) is a bonus
- Willingness to travel regionally and possibly globally (required)**
What the Team is Saying
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
