Who We Are
We started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance.
We are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business.
If the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.
The Role
ZenBusiness is seeking a Sr. Engineering Manager for the new customer acquisition team. In this role, you will work closely with management, engineers, marketing, product owners, and designers to build and deliver new product features and enhancements that change the lives of our small business customers. You will direct, manage, and participate in the day-to-day operations of a team of highly skilled software engineers.
This position will report to the Sr. Director of Engineering and this is a remote role.
Responsibilities
- Ownership of the Acquisition domain including ZenBusiness’ WordPress site consisting of thousands of pages
- Maintain and raise the engineering and operational excellence bar by mentoring, coaching, working side by side, and reviewing your team's work
- Partner with other functions (product, design, marketing, etc.) to develop the roadmap's product initiatives and ensure its execution in an agile environment
- Understand, influence, and give strong feedback to the product roadmap of the teams they lead
- Contribute to and lead the roadmap of the Acquisition domain that is comprised of product and technical initiatives, helping to decide not only how to build things but also what the right things to build are
- Responsible for leading teams through rapidly evolving complex demands, including multiple projects with dependencies on other internal organizations and multiple stakeholders
- Work in an agile, data-driven environment and have true ownership of the features your teams are accountable for, from gathering requirements to delivering results to maintenance
- Create a culture of high-quality, predictable, observable code that is delivered to production
- Create a culture of inclusivity and open two-way feedback
- Commitment to fostering a culture of coaching, leading by example, and empowerment amidst a lean-startup (agile) development environment, where we learn by doing with trust in our people and science to discover the optimal path to business success
- Recruit, interview, and hire top talent
- Create a fun virtual environment for the team - team events, morale building, team building, and bonding activities
Qualifications
- Minimum of two years of experience leading and growing high-performance technology teams with an emphasis on shipping web-based products, in partnership with product owners, designers, and marketing stakeholders
- Minimum of five years of relevant software development experience
- Experienced in WordPress development, including best practices, performance, and innovation
- Have a proven track record for high-quality product delivery that is data-driven through experimentation leveraging tools such as LaunchDarkly
- Demonstrate a desire for coaching up a strong succession of talent
- Experience managing other people leaders of all skill levels
- Experience working in an Agile environment using Scrum or Kanban methodologies
- Ability to work independently and prioritize effectively
- Curious and comfortable learning new things and diving in where needed
- Strong written, verbal, and visual communication skills, with the ability to articulate your decisions, whiteboard new solutions, present ideas concisely, and defend your ideas
Bonus Qualifications
- macOS and G-Workspace knowledge is a plus!
Remote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact.
Let’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more!
Benefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided.
Diversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.
Please check out our careers' page to learn more about our culture, benefits, and open opportunities.
*applicable to in-office employees
What We Do
ZenBusiness gives customers the power and support to scale their business. ZenBusiness has helped over 300,000 businesses get up and running by providing the tools and resources needed for success.
ZenBusiness is a trusted partner that gives entrepreneurs the power and support to scale their business. We use technology and automation to provide fast and low-cost services, expert support, and a personalized dashboard that puts everything entrepreneurs need at their fingertips.
Zenbusiness is the only business formation partner in the Small Business Digital Alliance initiative ("SBDA"), a national initiative of the U.S. Small Business Administration (SBA) alongside such companies as Google, Amazon, Microsoft, etc. While continuing our efforts to support new entrepreneurs on their journey to grow an LLC in 2022, ZenBusiness offers a $5K Grant Program. This allows small business owners to fund their business and passion.
Becoming an entrepreneur is stressful and intimidating, especially for underserved communities. ZenBusiness is dedicated to supporting such businesses by partnering with nonprofits and organizations with a passion for change. This includes work with the Lemonade Day, Latinitas, Greater Austin Asian Chamber of Commerce, Inmates to Entrepreneurs, Kiva, Synergies Work assisting entrepreneurs with disabilities, and more. As a company, we support the volunteer work Zenbusiness employees are passionate about by offering volunteering time and opportunities in their communities.
Zenbusiness was rated by Forbes as one of the “Best LLC Services” in the country for the second year in a row with an outstanding 4.9 rating.
At ZenBusiness we strive to make the workplace a positive aspect of all of our employees' lives, by offering robust medical, dental, vision, disability, life, and vision insurances, competitive salaries, PTO, and generous parental leave.
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