At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.
We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.
The Opportunity
- Build for scale: Design and implement scalable, flexible features that power Zuora's next-generation onboarding platform.
- Collaborate cross-functionally: Partner with senior engineers and architects to deliver a high-impact product roadmap.
- Deliver quality and performance: Develop robust APIs, background services, and data pipelines that are both efficient and developer-friendly.
- Innovate continuously: Contribute to system designs and technical discussions that improve performance, reliability, and developer experience.
- Solve complex onboarding challenges: Build intelligent agents to streamline and resolve complex customer onboarding workflows.
Location & Work Arrangements
This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.
This is not a fully remote position.
About You
- Bachelor's or Master's degree in Computer Science or a related field.
- 6 - 10 years of hands-on product development experience, ideally within SaaS or B2B software environments.
- Hands-on experience or deep understanding of building AI agents and integrating complex business workflows into agentic architectures.
- Strong skills in backend API development or full-stack engineering.
- Solid understanding of Data Structures, Algorithms, and Object-Oriented Design.
- Experience applying low-level design principles in real-world projects.
- Familiarity with modern frameworks, IDEs, testing, and documentation best practices.
About the Team
At Zuora, the Milo team solves the Zuora onboarding problem by building agentic solutions to address complex implementation challenges—ranging from understanding user requirements to configurations, data migration, integration, testing, and more. We build and scale the systems that drive innovation across Zuora AI and Zuora Milo — empowering global enterprises to deliver seamless, accurate, and dynamic billing experiences to their customers.
As a key member of this team, you'll design and develop highly distributed, performant, and reliable systems that form the foundation of Zuora's onboarding capabilities. You'll build intelligent agentic capabilities and implementation partners that accelerate customer time-to-value and transform quote-to-cash workflows, working closely with architects, product managers, and engineers across multiple teams to tackle complex data and infrastructure challenges.
Tech Stack: Python, Java, Langchain/Strands, Postgres/MySQL, Spring, REST API, Microservices, Kafka, NodeJS, LLM Frameworks, AI/Agent Tooling, AWS, Kubernetes
Benefits
Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:
- Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
- Medical, dental, and vision insurance
- Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
- Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
- Learning & development stipend to support ongoing growth
- Opportunities to volunteer and give back, including charitable donation matching where available
- Mental wellbeing resources and support
*Benefits may vary by location; details will be shared during the interview process
#ZEOLife at Zuora
ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:
- Collaborate deeply across teams and regions
- Learn constantly and iterate often
- Build an inclusive, high-performance culture where people feel inspired, connected, and valued
Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.
Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).
The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.
Skills Required
- Bachelor's or Master's degree in Computer Science or a related field
- 6–10 years of hands-on product development experience
- Experience in SaaS or B2B software environments
- Hands-on experience or deep understanding of building AI agents and integrating complex business workflows into agentic architectures
- Strong backend API development or full-stack engineering skills
- Understanding of data structures, algorithms, and object-oriented design
- Experience applying low-level design principles in real-world projects
- Familiarity with modern frameworks, IDEs, testing, and documentation best practices
Zuora Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zuora and has not been reviewed or approved by Zuora.
-
Parental & Family Support — Parental leave is described as up to six months of fully paid time for all parents globally, signaling a standout family support policy. Feedback suggests this benefit is a prominent part of the package.
-
Leave & Time Off Breadth — Time off offerings include flexible or unlimited PTO for U.S. salaried roles, wellness days, and a company‑wide winter break. Feedback suggests the breadth of options supports meaningful time away when teams enable it.
-
Equity Value & Accessibility — Equity programs such as RSUs and an ESPP with a discount are highlighted as meaningful components of total rewards. Feedback suggests these ownership programs enhance perceived competitiveness across several roles.
Zuora Insights
What We Do
At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for customers, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first (building ongoing relationships instead of one-time product sales) and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.
Why Work With Us
As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly. Our people, whom we call “ZEOs" are empowered to take on a mindset of ownership and work together in collaboration to make what’s next possible for our customers, community and the world.
Gallery
