To design and develop on the ServiceNow Platform following the Software Development Life Cycle and to provide support to existing applications.
Major Responsibilities:
* The ServiceNow Engineer is responsible for helping the team drive feature and story solutions, refine story acceptance criteria, delivering story commitments for each sprint, and helping the success of the team as a whole
* Participate in creating solutions for functional and non-functional requirements
* Collaborate with the Scrum team in an agile development environment
* Contribute to continuous improvement of SDLC processes and methodologies
* Develop solutions with scalability and flexibility in mind
* Ensure development delivery meets expectations as defined in a User Story
* Attend and actively participate in all Sprint meetings (Refinement, Planning, Stand-up and Retrospective)
* Accountable to accept and deliver work within each sprint that closely matches planned capacity; escalate to Scrum Master and/or manager if there is an insufficient number of User Stories in the backlog to achieve this.
* Quickly identify roadblocks/impediments and escalate to the Tech Lead or Scrum Master
* When engaged by Operations, assist with root cause analysis and resolution of production Incidents.
* Burn down daily and call out any assigned work that does not have associated tasks in Rally (i.e., ServiceNow Federated Team Stories)
* Ensure that the product/capability owners are aware of alternative solutions to meet requirements and their associated risks
* Ensure automated testing scripts are updated, if they exist for the functionality that is being modified by assigned Task. Deliver changes per defined source control management strategy and branching guidelines.
* Ensure code is properly documented (i.e. SNDoc)
* Participates in interviewing of new software engineering resources.
#njp #nic
Required Qualifications:
* Undergraduate degree or associate degree
* 4+ years of ServiceNow development skills
* 4+ years of experience with ITSM processes (Incident/Problem/Request/Change management)
* 2+ years of experience with Web-Services, AJAX, Business Rules, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
* 2+ years of experience customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly, Angular 1.5
Preferred Qualifications: Good to have
* Knowledge of programming languages, test methodologies, corresponding tools and technology (as listed below)
o Core Java Script
o Selenium Web driver
o GitHub
o JMeter
* Experience with maintaining automated testing scripts
* Experience with Selenium
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future.
We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business, the responsibilities of a job, and your preference for more flexibility. These models are core on-site 5 days/week, hybrid 3 day/s week and telecommute or fully remote.
