Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range$139,400.00 - $230,000.00- Shape and communicate the technical direction for AI-driven engineering across the Engineering Enablement organization, ensuring the AI Enablement & Experience circle is continuously focused on the highest-value opportunities.
- Own and actively manage the Engineering Enablement product roadmap — defining, prioritizing, and sequencing work in partnership with stakeholders to ensure the circle is always working on the right things at the right time.
- Engage credibly across the full software engineering lifecycle — from design and architecture through testing and production health — bringing hands-on technical depth to thought leadership conversations and strategic decisions.
- Lead and develop the engineers within the AI Enablement & Experience circle, fostering a high-performing team culture grounded in AI-driven practices, continuous learning, and shared accountability for outcomes.
- Take the lead on directing and implementing solutions to moderately complex, loosely scoped problems that are aligned with team goals, with a specific responsibility for ensuring the circle is continuously prioritized against the highest-value engineering enablement opportunities across the organization.
- Deliver efforts both independently and by leading other team members, modeling AI-driven engineering behaviors that set the bar for the broader Engineering Enablement organization.
- Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents, applying AI-driven diagnostic and pattern recognition capabilities to accelerate resolution and prevent recurrence.
- Act as a technology advocate, independently seeking opportunities where AI-driven technology can be utilized to fundamentally improve how Claim Technology engineers design, build, and deliver software — not just at the task level, but at the process and system level.
- Provide technical guidance and mentorship while fostering a team environment where AI-driven fluency is a shared expectation and continuous learning is the norm.
- Apply knowledge of current industry trends and techniques — with particular depth in AI, developer tooling, and engineering productivity — to formulate solutions within the context of assigned efforts and share that knowledge broadly across the organization.
- Represent the Engineering Enablement organization in discussions with enterprise and claim leadership, translating technical AI enablement strategy and product outcomes into business-relevant narratives that resonate with senior stakeholders.
- Partner with the Engineering Enablement organization leader on strategic planning, organizational decisions, and stakeholder engagement — developing broad organizational context and a deep understanding of how Engineering Enablement creates value across Claim Technology.
- Seek opportunities to expand technical knowledge and capabilities, with a deliberate focus on the intersection of AI-driven engineering, product management, organizational design, and engineering culture change.
- Perform other duties as assigned.
- Five years of programming/development experience.
- Demonstrated experience in technical leadership and product ownership within an engineering organization.
- Delivery - Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems. Applies AI-driven automation and instrumentation to elevate delivery quality and velocity at the circle level, and holds a strong point of view on where AI-driven practices should be invested to generate the greatest return across Engineering Enablement. Brings product ownership discipline to delivery — ensuring work is well-sequenced, stakeholder-aligned, and consistently tied to measurable outcomes.
- Domain Expertise - Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers. Brings deep expertise in AI-driven engineering practices, developer experience, engineering enablement, and product management, and is recognized as a credible thought leader by both technical peers and senior claim and enterprise leadership.
- Problem Solving - Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. Also adept at making decisions that involve a significant number of factors with broad implications. Applies AI-driven experimentation and rapid prototyping to validate enablement approaches before scaling, and uses data and stakeholder input to continuously sharpen the circle's product focus and prioritization.
- Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener. Equally comfortable presenting AI-driven engineering strategy and product roadmap outcomes to enterprise and claim leadership as they are pairing with an engineer on a complex technical problem — able to flex between executive narrative and ground-level technical detail with ease.
- Leadership - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members. Demonstrates the strategic mindset, organizational awareness, product ownership discipline, and executive presence expected of a senior Engineering Enablement leader — actively building relationships across Claim Technology, earning trust with senior stakeholders, developing the engineers they lead, and creating the conditions for the AI-driven engineering transformation to take hold and scale across the organization.
- Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience.
- 6 additional years of software engineering experience.
- Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
What We Do
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business. We have been around for more than 165 years and have earned a reputation as one of the best property casualty insurers in the industry because we take care of our customers, agents, brokers, communities and each other. Every day, our approximately 30,000 employees and 13,500 independent agents and brokers in the United States, Canada, the United Kingdom and Ireland help provide peace of mind to our customers. Our expertise and focus on innovation have made us an industry leader and the only property casualty company in the Dow Jones Industrial Average. Our history of advancements has propelled our company, and our industry, to deliver higher standards – from writing the first auto and space travel policies to founding the Travelers Institute for public policy and launching a hybrid car discount. By minimizing risk, preventing loss and helping our customers prepare for the unknown, Travelers’ comprehensive products and services enable individuals and businesses to feel confident and secure about the future.
