Core Responsibilities
- Automate infrastructure provisioning, configuration, and maintenance using Terraform, Ansible, and Python.
- Build, enhance, and maintain CI/CD pipelines using Jenkins, GitHub Actions, or AWS CodePipeline for continuous delivery and consistency across environments.
- Implement and optimize monitoring solutions using Datadog, Prometheus, Grafana, and ELK/EFK stacks to ensure high service reliability.
- Develop alerting strategies and escalation paths aligned to service-level objectives (SLOs) and key performance indicators (KPIs).
- Build custom scripts and automation for patching, validation, and system health checks.
- Partner with U.S. SREs and Engineering teams on environment management, change control, and incident response improvements.
- Analyze logs and performance metrics to identify stability issues, optimize cloud costs, and drive continuous improvement.
- Maintain detailed runbooks, SOPs, and documentation supporting operational readiness and knowledge transfer.
- Contribute to open-source or internal tooling that enhances automation, monitoring, or observability capabilities.
- Conduct periodic reliability reviews, performance tests, and failover simulations to validate readiness.
- Support adoption of infrastructure-as-code, immutable environments, and container orchestration (Docker/Kubernetes).
- Promote DevOps and SRE best practices across the engineering organization.
Tools & Technologies
AWS (EC2, S3, Lambda, CloudWatch, IAM, RDS, ECS/EKS), Terraform, Ansible, Python, Bash, Jenkins, GitHub Actions, Docker, Kubernetes, Prometheus, Grafana, ELK/EFK, Loki, Jira, Confluence.
Qualifications
- 5–7 years in SRE, DevOps, or Infrastructure Engineering.
- Bachelor’s degree in computer science or related field of study preferred, or equivalent experience
- Experience supporting U.S. healthcare or other regulated SaaS systems (HIPAA, SOC2, ISO27001).
- Strong scripting and automation (Ansible, Jenkins, Python, Bash, Terraform, CloudFormation).
- Understanding of CI/CD, networking, and secure cloud architecture.
- Proven collaboration with U.S. teams across time zones; clear written and spoken English.
- Familiarity with EHR, HL7/FHIR, or state/federal public health systems preferred.
- Knowledge of data privacy frameworks (HIPAA, HITRUST, GDPR) and ITIL-based change/incident management.
Work Model
- Aligns with U.S. Eastern hours for daily collaboration, stand-ups, and sprint planning.
- Documents work thoroughly to ensure audit readiness and operational transparency.
- Works closely with U.S. SRE leadership on automation priorities, sprint goals, and production readiness activities.
Soft Skills
- Analytical problem-solver with attention to detail.
- Self-driven, collaborative, and process-oriented.
- Excellent communication and time management across distributed teams.
- Passionate about automation, reliability, and continuous improvement.
Example Contributions
- Automated patching pipeline for pre-production validation of security updates.
- Designed Grafana dashboards reducing alert noise by 40%.
- Built Python scripts automating AWS cleanup, saving 15% cloud spend.
- Implemented environment consistency checks improving deployment success rates.
- Introduced CI/CD optimizations reducing release time by 25%.
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
