Sr. Site Reliability Engineer

Posted Yesterday
Be an Early Applicant
3 Locations
In-Office
128K-216K Annually
Senior level
eCommerce • Fintech • Information Technology • Payments • Financial Services
At Fiserv, we aspire to move money and information in a way that moves the world.
The Role
Design, deploy, and operate highly available, scalable cloud infrastructure on AWS. Manage Kubernetes clusters, build CI/CD with GitHub Actions, automate via Terraform, optimize data layers (RDBMS/document stores), implement observability, and lead design reviews while mentoring teams on SRE practices.
Summary Generated by Built In

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sr. Site Reliability Engineer

About Clover

Clover is a pioneer in the fintech space, dedicated to transforming the way small and medium-sized businesses operate. As a part of Fiserv, we provide an all-in-one point-of-sale (POS) and business management platform that handles everything from seamless payment processing to inventory and staff management. With over 15 billion transactions processed annually, Clover empowers merchants worldwide to run their businesses more efficiently and grow with confidence.

What does a successful Senior Site Reliability Engineer do at Clover?

As a Senior Site Reliability Engineer, you are responsible for managing, deploying and architecting infrastructure solutions that scale, are redundant and can handle serious throughput. Our customers consist of some of the largest Sports & Entertainment venues in the world. If working with a talented, motivated team excites you and you want to work with the latest and greatest of what cloud technology at blistering scale has to offer -- look no further. Your work and effort will directly improve and help some of the largest names in the Sports & Entertainment industry across some of the highest profile events there is.

What you will do:

  • AWS Mastery: Operate and innovate within Amazon Web Services at massive scale.

  • Kubernetes Orchestration: Manage high-performance clusters across multiple regions and accounts.

  • CI/CD & Pipeline Development: Design and maintain robust GitHub Actions workflows to automate testing, security scanning, and deployment.

  • Infrastructure as Code: Automate everything using Terraform.

  • Data & Performance: Architect high-performance data layers and manage complex RDBMS/Document storage.

  • Observability: Implement advanced monitoring and tracing via New Relic, Dynatrace, or Datadog.

  • Collaborative Leadership: Drive Technical Design Reviews, mentor teams on SRE principles, and bridge the gap between software and infrastructure.

What you will need to have:

  • 5+ years of production experience in AWS, Kubernetes, and Linux/Unix administration.

  • Proven track record of developing and scaling SDLC pipelines, with a deep focus on GitHub Actions or equivalent.

  • 4+ years of experience running highly scalable, cloud-based systems.

  • 4+ years working with RDBMS and Document Storage.

  • Advanced proficiency with Docker, GitHub, and automated release strategies.

  • Proven track record with Terraform.

  • Coding/scripting in Python/Bash, Node, or Ruby on Rails.

What would be great to have:

  • BS in Computer Science or equivalent high-level production experience.

  • AWS or Kubernetes (CKA/CKAD) certifications are a major plus.

  • Advanced understanding of DNS, Load Balancing, and Virtual Networking.

  • Experience writing Kubernetes custom operators.

  • A "Full-Stack" mindset: The ability to identify performance improvements in software that pair perfectly with infrastructure architecture.

Salary Range

$128,000.00 - $216,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Skills Required

  • 5+ years production experience in AWS, Kubernetes, and Linux/Unix administration.
  • Proven track record developing and scaling SDLC pipelines with GitHub Actions or equivalent.
  • 4+ years running highly scalable, cloud-based systems.
  • 4+ years working with RDBMS and Document Storage.
  • Advanced proficiency with Docker, GitHub, and automated release strategies.
  • Proven track record with Terraform.
  • Coding/scripting experience in Python, Bash, Node, or Ruby on Rails.
  • Experience implementing monitoring and tracing with New Relic, Dynatrace, or Datadog.
  • BS in Computer Science or equivalent experience.
  • AWS or Kubernetes (CKA/CKAD) certifications.
  • Advanced understanding of DNS, Load Balancing, and Virtual Networking.
  • Experience writing Kubernetes custom operators.
  • Full-Stack mindset to identify software performance improvements alongside infrastructure.

Fiserv Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fiserv and has not been reviewed or approved by Fiserv.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental, and vision options alongside disability, life, and mental-health support resources. The offering is further reinforced by wellness programming and access to an employee assistance program with counseling.
  • Leave & Time Off Breadth Time-off support appears broad, including paid holidays, sick time, and policies framed as well-being or recharge time. Parental leave and other leave types such as bereavement are also described as part of the overall package.
  • Retirement Support Retirement benefits include a 401(k) plan with company matching and, for some legacy populations, access to a defined benefit pension plan. Equity-related programs such as an employee stock purchase plan are also described as available for eligible employees.

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The Company
HQ: Milwaukee, WI
41,000 Employees
Year Founded: 1984

What We Do

Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.

Why Work With Us

As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

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